La Prima Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 8,783 reviews across 10 portals
:
No Public Name
Reviewed: 5 months ago (06/01/2026)
Date of experience: 01/2026

Good hotel. Excellent place!!

Dear Edna,

Thank you very much for your positive feedback.
We are pleased to hear that you enjoyed your stay and found our hotel to be an excellent place.
We look forward to welcoming you back again in the future!

Best regards,
Adam Vendel
Front Office Supervisor
By Francesca
Reviewed: 5 months ago (06/01/2026)
Date of experience: 01/2026

Guest has not commented on review

By Simona
Reviewed: 5 months ago (05/01/2026)
Date of experience: 01/2026

Ottima posizione

Dear Simona,

Thank you for taking the time to share your feedback.
We are pleased to read that you appreciated our excellent location. We also note your comment regarding the spacing between the tables at breakfast, and we will keep this in mind as we continue to improve guest comfort.

We look forward to welcoming you back again in the future!
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 5 months ago (31/12/2025)
Date of experience: 12/2025

Sufficiente semplicemente per la posizione strategica

Dear Giustiniani,

Thank you for your feedback.
We appreciate your recognition of our strategic location. We regret that the room and bathroom did not meet your expectations and that your request for extra blankets was not fulfilled. We also note your concerns regarding cleanliness and maintenance, which we will address with our team.

We hope to have the opportunity to welcome you again in the future.
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 5 months ago (28/12/2025)
Date of experience: 12/2025

El hotel está muy bien en general y está muy bien ubicado, si no hubiese sido por la escasa iluminación de la habitación, la experiencia había sido inmejorable.

Dear Sanchez,

Thank you for your detailed feedback.
We are pleased that you enjoyed our very central location and found the breakfast complete and varied. We also note your comments regarding the room lighting, the information about the pillows and the TV channel, and we will review these points to ensure clearer communication and improved comfort.

We hope to welcome you back again in the future!
Best regards,
Adam Vendel
Front Office Supervisor
By Mirko
Reviewed: 5 months ago (27/12/2025)
Date of experience: 12/2025

Guest has not commented on review

No Public Name
Reviewed: 5 months ago (27/12/2025)
Date of experience: 12/2025

Guest has not commented on review

By Karen
Reviewed: 5 months ago (26/12/2025)
Date of experience: 12/2025

Very good. Would have preferred a closed shower as water went everywhere and was worried about slipping and falling.

Dear Karen,

Thank you for your feedback.
We are pleased that you had a very good stay. We also note your comments regarding the shower design and your suggestion for salad dressing at breakfast, as we will review these points.

We hope to welcome you back again in the future.
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 5 months ago (24/12/2025)
Date of experience: 12/2025

Guest has not commented on review

No Public Name
Reviewed: 5 months ago (24/12/2025)
Date of experience: 12/2025

Guest has not commented on review

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