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Public Reviews Score
95%

"Very satisfied"

Based on 7,448 reviews across 12 portals
:
By Anthony Letcher
Reviewed: 5 months ago (02/12/2024)
Date of experience: 11/2024

Amazing stay in San Sebastian, I cannot give enough praise to the Hotel, probably one of the best I have ever stayed in. Wonderful large and comfortable room and the team at the hotel were really friendly, helpful and highly informative. I thought the hotel was incredible value for money and I really liked the fact that they are trying to be more sustainable and limit single use plastics and toiletries etc. I'm sure we shall return, thanks for a truly remarkable stay.

No Public Name
Reviewed: 5 months ago (30/11/2024)
Date of experience: 11/2024

Nos hemos sentido muy a gusto, el detalle se cuida en estética y en una correcta amabilidad

No Public Name
Reviewed: 5 months ago (30/11/2024)
Date of experience: 11/2024

goed hotel met vriendelijk en behulpzaam personeel en goed ligging

By Eunice Gorham
Reviewed: 5 months ago (28/11/2024)
Date of experience: 11/2024

We enjoyed our stay very much. All the staff were welcoming and helpful. We had the breakfast each day plus one dinner in the restaurant and two visits to the bar. Everything was done with the highest regard to making sure we had the best experience. The parking was also a bonus. We hope to come back again as soon as we can. Thank you to all the staff.

No Public Name
Reviewed: 5 months ago (26/11/2024)
Date of experience: 11/2024

Estupenda

By Victoria
Reviewed: 5 months ago (23/11/2024)
Date of experience: 11/2024

One of the best hotels in San Sebastian. I came very early that day, my room was prepared, so I could have some rest before the official check in time. I was very pleased with it.

By LAURENT
Reviewed: 5 months ago (21/11/2024)
Date of experience: 11/2024

L'expérience comme à chaque fois a été de grande qualité... à un petit bémol près. L'avant dernière fois nous avons été accueilli avec une coupe de cava et nous avions trouvé cela tellement appréciable. En revanche lors de notre dernier passage on nous a gentiment demandé de nous adresser au bar et d'y payer notre coupe, ce que nous avons fait bien entendu. Je pense qu'il s'agit d'une erreur qui ne nous empêchera pas de revenir mais que nous souhaitions porter à votre connaissance. L'accueil est tellement parfait que toute fausse note, soudain devient visible et regrettable. Pour terminer sur une note positive je souhaiterais souligner l'efficacité et la gentillesse bref l'excellence du service de bagagerie.

No Public Name
Reviewed: 5 months ago (21/11/2024)
Date of experience: 11/2024

Bonne dans l'ensemble. Rooftop et piscine fermés dommage.

By Timothy Smith
Reviewed: 5 months ago (20/11/2024)
Date of experience: 11/2024

Highly recommend the hotel and staff in all counts.

By Bizeau
Reviewed: 5 months ago (18/11/2024)
Date of experience: 11/2024

Parfaite. J’ai passé un très bon week-end d’anniversaire

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