Lasala Plaza Hotel hotel logohotel logo
Public Reviews Score
95%

"Very satisfied"

Based on 6,366 reviews across 11 portals
:
By Bettina De Guzman
Reviewed: 7 months ago (12/11/2025)
Date of experience: 10/2025

Perfect!

Estimada Sra Bettina De Guzman,

Le agradecemos sinceramente que haya compartido su experiencia tras su estancia en Lasala Plaza Hotel.

Nos alegra profundamente saber que su visita ha sido tan satisfactoria y que aspectos esenciales como la habitación, la limpieza, el servicio y la ubicación hayan alcanzado sus máximas expectativas.

Valoraciones tan positivas como la suya nos motivan cada día a seguir trabajando para ofrecer experiencias memorables a todos nuestros huéspedes.
No Public Name
Reviewed: 7 months ago (11/11/2025)
Date of experience: 11/2025

We were extraordinarily happy. The staff was of the highest possible quality and the location is superb

Dear Lenhard,

We sincerely appreciate you sharing your experience after your stay at Lasala Plaza Hotel.

We are delighted to read that your visit was so enjoyable and that the attentiveness and professionalism of our team, as well as the hotel's excellent location, contributed so positively to your stay.

Your outstanding ratings in key areas such as the room, cleanliness and service, motivate us every day to continue striving to offer memorable experiences to those who choose us.
By Viaud
Reviewed: 7 months ago (11/11/2025)
Date of experience: 11/2025

Très bonne
Personnel à l’écoute , souriant

Chère Madame Viaud,

Nous vous remercions sincèrement d'avoir partagé votre expérience suite à votre séjour dans notre hôtel.

Nous sommes ravis d'apprendre que votre séjour s'est parfaitement déroulé et que vous avez particulièrement apprécié la gentillesse et l'attention de notre équipe, ainsi que la qualité de nos services et installations.

Votre satisfaction est une grande source de motivation pour toute l'équipe et nous encourage à nous efforcer chaque jour d'offrir la meilleure expérience possible à nos clients.
No Public Name
Reviewed: 7 months ago (10/11/2025)
Date of experience: 11/2025

Todo muy bueno

Dear Guest,

We are delighted to hear that your experience at Lasala Plaza Hotel was so positive and that you highly value aspects such as the room, cleanliness, service, and location.

We appreciate your trust and that you would recommend us as an accommodation option. Your feedback motivates us to continue providing the best possible service.

It will be a pleasure to welcome you back in the future.
No Public Name
Reviewed: 7 months ago (09/11/2025)
Date of experience: 11/2025

Our stay was wonderful. The only oddity for us was that there was no top sheet on the bed, only a duvet, although we also found that to be the case in 3 of the 6 hotels we stayed in during our trip, so perhaps it is a common practice in Spain. We appreciated the environmental practices, and we were pleased that our online order for additional items (body lotion, conditioner, and wash clothes) was fulfilled within minutes.

Dear Guest,

We sincerely thank you for sharing your experience after your stay at Lasala Plaza Hotel.

We are delighted to hear that your visit was so enjoyable and that the cleanliness, room, service, and location exceeded your expectations. It is especially gratifying to know that our environmental practices were well-received and that your request for additional items was handled efficiently during your stay.

We also appreciate you sharing your observation about the bedding. We understand that some customs may vary from country to country, and we appreciate your understanding and perspective on this. Every comment helps us to continue tailoring our services to provide an even better experience for our guests.
By Mary ella Donleavy
Reviewed: 7 months ago (06/11/2025)
Date of experience: 10/2025

Loved the location. Really missed a bar/lounge area where I can have a drink prior to dinner.
Loved the roof deck except the one day I had up there they were power washing the deck and making a disturbance so I could not enjoy my time there.
Was never offered a welcome drink. After I saw others being offered a drink I had to ask for one.
Had to ask for a shower cap which should be in the bathroom at a hotel such as yours.

Estimada Señora Mary ella Donleavy,

Le agradecemos sinceramente que haya compartido su experiencia tras su estancia en Lasala Plaza Hotel.

Es un placer saber que la ubicación y la limpieza del hotel han sido aspectos que ha valorado positivamente durante su visita.

Lamentamos que la ausencia de un bar o zona de lounge y la situación vivida durante la limpieza en la terraza hayan impedido que pudiera disfrutar plenamente de estos espacios. Asimismo, tomamos nota de su percepción respecto a la atención ofrecida con el cóctel de bienvenida, así como a la disponibilidad de amenities en el baño.

Valoramos enormemente sus observaciones, ya que nos ayudan a identificar áreas en las que podemos seguir mejorando para que las próximas estancias de nuestros huéspedes sean aún más satisfactorias.

Sus comentarios nos motivan a seguir trabajando cada día para ofrecer experiencias memorables a quienes nos eligen.
No Public Name
Reviewed: 7 months ago (06/11/2025)
Date of experience: 11/2025

Lovely hotel and I plan to stay here again

Dear Guest,

We sincerely appreciate you sharing your experience after your stay at Lasala Plaza Hotel.

We are delighted to hear that your visit was so enjoyable and that the room, cleanliness, service, and location met your highest expectations.

Comments like yours encourage us every day to continue working to offer memorable experiences to all our guests.
No Public Name
Reviewed: 7 months ago (05/11/2025)
Date of experience: 11/2025

Very pleasant experience.

Dear Guest,

We sincerely thank you for sharing your experience with us. We are delighted to hear that you enjoyed your stay and especially appreciate your kind comments regarding cleanliness, service, and location.

We hope to have the opportunity to welcome you back and continue to meet your expectations.
By Priska Maeder
Reviewed: 7 months ago (31/10/2025)
Date of experience: 10/2025

Was an vety positive experience we will come again

Dear Ms. Priska Maeder,

We sincerely appreciate you sharing your experience after your stay at Lasala Plaza Hotel.

We are delighted to hear that your visit was so enjoyable and that key aspects such as the room, cleanliness, service, and location fully met your expectations.

Positive feedback like yours motivates us every day to continue working to offer memorable experiences to all our guests.
By Matthew Owston
Reviewed: 7 months ago (31/10/2025)
Date of experience: 10/2025

Excellent

Dear Ms. Matthew Owston,

We sincerely appreciate you sharing your experience after your stay at Lasala Plaza Hotel.

We are delighted to hear that your visit was so satisfactory and that important aspects such as the room, cleanliness, service, and location received your highest ratings.

Comments like yours motivate us every day to continue working to offer memorable experiences to all our guests.
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