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Public Reviews Score
95%

"Very satisfied"

Based on 6,284 reviews across 11 portals
:
No Public Name
40-49 years
Reviewed: 5 years ago (28/09/2021)
Date of experience: 09/2021

Très agréable séjour

By Christina Vitale Sosa
30-39 years
Reviewed: 5 years ago (28/09/2021)
Date of experience: 09/2021

Excelente!

No Public Name
70-79 years
Reviewed: 5 years ago (28/09/2021)
Date of experience: 09/2021

Regular, porque no se nos advirtió que el desayuno estaba incluido en la reserva (no lo pedimos...) y no desayunamos ningún día en el hotel, con lo que dejamos de utilizar 10 servicios. Habitualmente hacemos las reservas con solo alojamiento y así lo decimos siempre. En este caso no se nos descontó el importe de los 10 desayunos de la facturas. Somos clientes desde cuando se inauguró el hotel, nunca nos había pasado una cosa así. Al reclamarlo se nos dijo que era un "pack", no lo creemos correcto, ya que por nuestra parte de haberlo sabido (nos lo tenían que avisar...) nos hubiéramos ahorrado una cantidad importante al desayunar cada día fuera del hotel... Esta vez, como no recibimos nunca la confirmación de la reserva, no lo pudimos comprobar de antemano, insisto, no ha sido correcto, y sobre todo y mucho menos, el no atender nuestra reclamación.

No Public Name
40-49 years
Reviewed: 5 years ago (28/09/2021)
Date of experience: 09/2021

Tokeletes lokalizacio, szepen kialakitott hotel.

By Eric Morrow
30-39 years
Reviewed: 5 years ago (26/09/2021)
Date of experience: 09/2021

Really a great experience ove!!

No Public Name
50-59 years
Reviewed: 5 years ago (26/09/2021)
Date of experience: 09/2021

Excellent stay. The only (really minor) issue was that the room had no pen or paper with which to make notes during phone calls, etc. That was surprising because it's usually part of every hotel room. The bathroom sink area was rather old-fashioned and stained marble, so could benefit from being upgraded to something more contemporary.

By Simmers
30-39 years
Reviewed: 5 years ago (26/09/2021)
Date of experience: 09/2021

Magnifique

By victor anaya
50-59 years
Reviewed: 5 years ago (24/09/2021)
Date of experience: 09/2021

Siempre es un placer volver a Lasala Plaza, las instalaciones son inmejorables y el personal te hace sentir como en casa. Experiencia recomendable 100%.

Gracias Victor, una vez más el placer es nuestro.
Volvernos a encontrar y que disfruten de la experiencia Lasala Plaza es lo que nos alegra. Agradecemos su confianza y esperamos verles de nuevo muy pronto.
Un saludo,
Lasala Plaza Hotel
No Public Name
50-59 years
Reviewed: 5 years ago (21/09/2021)
Date of experience: 09/2021

Excellente - on a adore notre sejour, la chambre, la vue, l'emplacement ! On reviendra !

By Todd Freeman
50-59 years
Reviewed: 5 years ago (21/09/2021)
Date of experience: 09/2021

My overall stay was excellent and would definitely come back again. I did notice the rain shower had a lot of calcium/mineral built up on the rubber nozzles as the water "sprayed" instead of falling like a true "rain" shower. I stood on the chair in my room and wiped the rubber nozzles to loosen the build up of water deposits. After doing this for several minutes, I was able to get the shower to work as intended. This was a simple fix and I didn't mind doing it myself.

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