Lasala Plaza Hotel hotel logohotel logo
Public Reviews Score
95%

"Very satisfied"

Based on 6,378 reviews across 11 portals
:
By Ana
Reviewed: 11 months ago (27/07/2025)
Date of experience: 07/2025

Muy buena

No Public Name
Reviewed: 11 months ago (20/07/2025)
Date of experience: 07/2025

The hotel has excellent location, attentive staff, and beautiful ambiance. Though we very much enjoyed our stay, we felt the prices were high.

Dear Romberg,

Thank you so much for taking the time to share your experience with us.

We are delighted to know that the hotel's location, the attentiveness of the staff, and the atmosphere contributed positively to your stay, and that you enjoyed both the comfort and cleanliness of the room and the service you received. We especially appreciate your excellent ratings in all key aspects.

Comments like yours encourage us to work every day to offer memorable experiences to our guests.

We hope to have the pleasure of welcoming you again in the future and would greatly appreciate it if you could share this review on Google or TripAdvisor.

Best regards,
Lasala Plaza Hotel
By Jennifer Puet
Reviewed: 11 months ago (15/07/2025)
Date of experience: 07/2025

We had an excellent stay at Lasala Plaza! The staff were all very attentive and helpful. The room was spacious and clean and the location of the hotel was perfect. I would highly recommend this hotel.

Dear Ms. Jennifer Puet,

It's a pleasure to know that your stay at the Lasala Plaza Hotel was so satisfactory and that our team made you feel well cared for at all times. We are especially pleased that you liked the spaciousness and cleanliness of the room and that the hotel's location was perfect for your visit to San Sebastián.

We deeply appreciate your kind words and the excellent ratings on key aspects such as the room, service, and cleanliness. Comments like yours inspire us every day to continue offering memorable experiences to all our guests.
No Public Name
Reviewed: 11 months ago (12/07/2025)
Date of experience: 07/2025

Valet service was excellent.

Dear Ferguson,

Thank you so much for sharing your experience with us after your stay.

We are delighted to hear that the valet parking service met your expectations and positively contributed to your visit. We are proud to have a team that works hard every day to take care of every detail.

We especially appreciate your excellent ratings on key aspects such as the room, cleanliness, service, and location. Comments like yours motivate us to continue offering memorable experiences to all our guests.

We hope to have the pleasure of welcoming you again in the future and would greatly appreciate it if you could share this review on Google or TripAdvisor.

Best regards,
Lasala Plaza Hotel
No Public Name
Reviewed: 11 months ago (11/07/2025)
Date of experience: 07/2025

Very comfortable pleasant stay. Loved the location and the staff were very courteous and helpful Thank you

Dear Sheard,

Thank you very much for sharing your experience after your visit to the Lasala Plaza Hotel.

We are delighted to hear that you enjoyed a comfortable and pleasant stay and that the hotel's location was ideal for you. It is also a pleasure to know that the attentive and helpful service of our team positively contributed to your experience.

We especially appreciate your comments about aspects such as the room, cleanliness, and service, as well as the excellent rating for location. Comments like yours encourage us to continue offering memorable experiences to our visitors.

We hope to have the pleasure of welcoming you again in the future and would greatly appreciate it if you could share this review on Google or TripAdvisor.

Best regards,
Lasala Plaza Hotel
No Public Name
Reviewed: 11 months ago (09/07/2025)
Date of experience: 07/2025

It was very pleasant. I was extremely grateful for the kindness and attentiveness of the staff. They made me feel comfortable and happy to be there.

Dear Modic,

Thank you so much for sharing your experience after your stay at the Lasala Plaza Hotel.

We are so happy to know that you enjoyed such a pleasant stay and that the attentive service and friendliness of our team made you feel welcome and comfortable from the very first moment.

We especially appreciate your excellent ratings on such important aspects as the room, cleanliness, service, and location. Comments like yours motivate us every day to continue working hard to offer memorable experiences to all our guests.

We hope to have the pleasure of welcoming you again in the future and would greatly appreciate it if you could share this review on Google or TripAdvisor.

Best regards,
Lasala Plaza Hotel
By Natalie Clark
Reviewed: 11 months ago (05/07/2025)
Date of experience: 07/2025

Lovely and relaxing

Dear Ms. Natalie Clark,

We sincerely thank you for sharing your experience with us.

We are delighted to hear that you enjoyed a pleasant and relaxing stay at the Lasala Plaza Hotel. It is very gratifying to receive your praise for the comfort of the room, the cleanliness, and the hotel's prime location.

We especially appreciate your excellent ratings of our service and are proud to have contributed to making your visit so positive. Comments like yours encourage us to continue providing memorable experiences to all our guests.

We hope to have the pleasure of welcoming you again in the future and would greatly appreciate it if you could share this review on Google or TripAdvisor.

Best regards,
Lasala Plaza Hotel
By Andrew Langley
Reviewed: 12 months ago (02/07/2025)
Date of experience: 07/2025

Very satisfied wither the excellent and super friendly staff.

Dear Mr. Andrew Langley,

We sincerely thank you for sharing your experience with us.

We are delighted to hear that you were very satisfied with the service provided by our team and that our friendly staff contributed to making your stay so enjoyable. It is a pleasure to know that the efforts of the entire team have such a positive impact on our visitors.

We also greatly appreciate your excellent ratings on key aspects such as the room, cleanliness, service, and location. Comments like yours motivate us to continue working every day to provide memorable experiences for all our guests.

We hope to have the pleasure of welcoming you again in the future and would greatly appreciate it if you could share this review on Google or TripAdvisor.

Best regards,
Lasala Plaza Hotel
By Gary Easton
Reviewed: 12 months ago (01/07/2025)
Date of experience: 06/2025

All of the staff are friendly. We spoke to them about surfing, the festival in San Pedro Pasai, the Basque language. They were interested in what we were doing and local culture. We think that they should be able to be natural with us.

Dear Mr. Gary Easton,

We sincerely thank you for sharing your experience with us.

We are delighted to know that our entire team made you feel welcome. We believe that sharing and genuine interest enrich your stay, and we are encouraged to know that you appreciated the friendly and natural treatment you received.

We especially appreciate your excellent reviews of the room, cleanliness, service, and location, as well as your recommendation. Comments like yours inspire us every day to continue offering memorable experiences and an environment where authenticity and humane treatment make the difference.

We hope to have the pleasure of welcoming you again in the future and would greatly appreciate it if you could share this review on Google or TripAdvisor.

Best regards,
Lasala Plaza Hotel
No Public Name
Reviewed: 12 months ago (29/06/2025)
Date of experience: 06/2025

Just wow - amazing hotel and location

Dear Mr. Payne,

We sincerely thank you for sharing your experience with us.

We are delighted to know that both the hotel and our location have left such a positive impression on you and that your stay has lived up to your expectations.

We especially appreciate your excellent ratings on key aspects such as the room, cleanliness, service, and location. Comments like yours motivate us daily to continue providing the best possible service to all our guests.

We hope to have the pleasure of welcoming you again in the future and would greatly appreciate it if you could share this review on Google or TripAdvisor.

Best regards,
Lasala Plaza Hotel
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