Lasala Plaza Hotel hotel logohotel logo
Public Reviews Score
95%

"Very satisfied"

Based on 6,303 reviews across 11 portals
:
No Public Name
Friends
60-69 years
Reviewed: 7 years ago (14/10/2019)
Date of experience: 10/2019

Excellent would return

By B Holmqvist/Fornstam
Couple
60-69 years
Reviewed: 7 years ago (09/10/2019)
Date of experience: 10/2019

Everything was as good as we hope
But one thing:
No hooks in bathroom to the towel

No Public Name
Couple
60-69 years
Reviewed: 7 years ago (07/10/2019)
Date of experience: 10/2019

Love this hotel! will come back and recommend to friends. Small and friendly.

No Public Name
Alone
40-49 years
Reviewed: 7 years ago (06/10/2019)
Date of experience: 10/2019

This hotel was a find! Usually I stay at a different hotel in San Sebastian, but a friend was staying here, so we co-ordinated. I would definitely stay here again.

No Public Name
Alone
30-39 years
Reviewed: 7 years ago (06/10/2019)
Date of experience: 10/2019

Excellent - wouldn’t change a thing

Dear Mr Kolada,
Thank you very much for sharing your experience at Lasala Plaza Hotel with us. We are so glad to know how excellent your stay has been. We can't wait to see you back and keep making you feel the Lasala Experience. Best Regards!
By Manuel Vallribera Mir
Couple
60-69 years
Reviewed: 7 years ago (29/09/2019)
Date of experience: 09/2019

Muy satisfactoria en general

Estimado Sr Vallribera,
Muchas gracias por compartir con nosotros su experiencia en Lasala Plaza Hotel. Nos alegra mucho saber lo satisfactoria que ha sido su estancia, y esperamos tener la oportunidad de volver a verle de nuevo y hacer que su estancia sea aún más especial. Un cordial saludo,
No Public Name
Couple
60-69 years
Reviewed: 7 years ago (13/09/2019)
Date of experience: 09/2019

Very good,however 2 issues. 1 water pressure in shower not strong enough and showe not hot enough. 2. Rooftop not available one evening without personally informing us.

Dear Mr Cohen, Thank you very much for sharing your experience at Lasala Plaza Hotel with us. We are so glad to know how much you enjoyed your stay. We apologize for the event of the rooftop, and we invite you to come back in a further occasion and will give you VIP treatment. We are working hard to keep improving and give the best service always to our guests. We would be so delighted to see you back soon and make your stay excepcional. Best Regards
No Public Name
Couple
70-79 years
Reviewed: 7 years ago (12/09/2019)
Date of experience: 09/2019

Quisiera hacer hincapié en lo muy acogedor que ha estado todo el personal del hotel y, en especial, Mireia, quien nos atendió cuando llegamos. Además, ella nos mandó una botella de champaña a nuestra habitación (aunque no la esperáramos) después de que le mencionáramos que estábamos celebrando nuestro vigésimo quinto aniversario de matrimonio aquí en San Sebastián.

Estimado Sr Virgilio, Muchas gracias por compartir su experiencia en Lasala Plaza Hotel con nosotros. Nos alegra saber lo mucho que han disfrutado de su estancia para tan especial ocasión, y especialmente del trato de nuestra compañera Mireia, a quien le felicitaremos de su parte, ya que el trato de nuestro personal es nuestra máxima prioridad para que los huéspedes se sientan como en casa. Esperamos tener la oportunidad de volver a verles de nuevo, Un cordial saludo,
No Public Name
Family
50-59 years
Reviewed: 7 years ago (12/09/2019)
Date of experience: 09/2019

The hotel was wonderful, the location unbeatable, the terrace gorgeous, San Sebastian marvelous

Dear Mr Bunzl, Thank you so much for this excellent quotation and comment! We are so glad to know how much you loved our location, rooftop, and all the stay in general, because our aim is our guests satisfaction. We can't wait to see you back and keep making you enjoy the Lasala Experience! Best Regards
No Public Name
Couple
40-49 years
Reviewed: 7 years ago (10/09/2019)
Date of experience: 09/2019

The staff of this hotel are absolutely the best . And it’s the people that makes a hotel great . We will be back

Dear Mr Casimir,
Thank you so much for this quotation and for your feedback! We are so happy to know how excellent your stay as been, specially from the attention of our staff, which is our base to give the best service to our guests. We can't wait to see you back and keep making you feel the Lasala Experience. Best Regards
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