Lasala Plaza Hotel hotel logohotel logo
Public Reviews Score
95%

"Very satisfied"

Based on 6,303 reviews across 11 portals
:
By Leticia
Family
70-79 years
Reviewed: 7 years ago (30/07/2019)
Date of experience: 07/2019

Excellent! A true 5 star hotel , love everything about it!

Dear Leticia, Thank you so much for sharing your experience at Lasala Plaza Hotel with us. We are so glad to know that you loved everything about your stay, and can't wait to see you back to keep making your stays excellent. Best Regards!
By Caroline FitzSimons
Couple
30-39 years
Reviewed: 7 years ago (29/07/2019)
Date of experience: 07/2019

As per my comments above, it was supposed to be a once in a lifetime trip for us - an expensive hotel with a spectacular view before we had a baby after which we wouldn't be able to do such trips for a long time, and I felt that we had a mediocre room in a perfectly comfortable hotel, while paying premium rates.
It really was a huge dampener on the holiday.

By michael lin
Couple
50-59 years
Reviewed: 7 years ago (26/07/2019)
Date of experience: 07/2019

Wonderful design, great location, quiet and personal.

Thank you for choosing Lasala Plaza Hotel for your last stay at San Sebastian. We are glad that you liked that much our Hotel and we are looking forward seeing you back soon to keep making you feel the Lasala experience! Best Regards, Lasala Plaza Hotel
By Beigbeder
Family
50-59 years
Reviewed: 7 years ago (23/07/2019)
Date of experience: 07/2019

Very nice and charming hotel recommended by a spanish friend. We will definitely come back. Thank you

Thank you very much for your fantastic review.
We are very happy to know that thanks to the recommendation of your acquaintances you will be delighted.
We look forward to receiving you again soon.
Regards,
No Public Name
Couple
50-59 years
Reviewed: 7 years ago (21/07/2019)
Date of experience: 07/2019

Excellent in every way

Dear Mr Norcini, Thank you very much for sharing with us your experience at Lasala Plaza Hotel.
We are so glad to know that your stay has been excellent and we can't wait to see you back to keep making your stays excellent. Grettings!
By Sarah Zelenka martin
Family
50-59 years
Reviewed: 7 years ago (19/07/2019)
Date of experience: 07/2019

Enjoyable great location if rather noisy our weekend because of fiesta but it wasn’t a problem.
Service on roof top bar very slow and not very helpful

Dear Mrs Zelenka,
Thank you very much for choosing Lasala Plaza Hotel for your last stay at San Sebastian and for sharing with us your journey. We are so glad that you liked that much our location. We take note of your suggestions, and we are looking forward seein you back in a further occasion and make your stay unforgettable. Best Regards
No Public Name
Couple
30-39 years
Reviewed: 7 years ago (12/07/2019)
Date of experience: 07/2019

Hotel de calidad suprema, en el corazón de San sebastian.

Muchas gracias por su magnifica valoración
Seguiremos trabajando duro para ofrecer un servicio a la altura de las expectativas.
Esperamos poder recibirle pronto.
Saludos,
By Matt
Couple
40-49 years
Reviewed: 7 years ago (08/07/2019)
Date of experience: 07/2019

The only criticism would be the prices of drinks and food at the rooftop terrace. They were in excess of reasonable with €26 for a distinctly average cheese plate (certainly compared to other places in Donostia - which were better and less expensive).

Dear Matt,
Thank you for choosing Lasala Plaza Hotel for your last stay at San Sebastian.
We are glad that you liked that much our Hotel and we are looking forward seeing you back soon to keep making you feel the Lasala experience!
Best Regards,
Lasala Plaza Hotel
No Public Name
Business
60-69 years
Reviewed: 7 years ago (03/07/2019)
Date of experience: 06/2019

I really found the hotel overdesigned and missing certain essentials: absurd and noisy automatic toilet but few towel racks; coffee-maker and kettle situated on an a shelf way too high (and dangerous); hallways too dark.

Dear Guest,
Thank you very much for sharing your experience at Lasala Plaza Hotel.
On one hand we are very happy to know that the location and the received atention from our staff were great!
On the other hand, we take note of your points where we can improve in order to provide for a better service to all our guests.
We hope to see you soon,
Best Regards,
No Public Name
Couple
60-69 years
Reviewed: 7 years ago (02/07/2019)
Date of experience: 07/2019

Wonderful and very helpful

Thank you for choosing Lasala Plaza Hotel for your last stay at San Sebastian.
We are glad that you liked that much our Hotel, the location, the cleannes, and the received attencion from our staff.
We are looking forward seeing you back soon to keep making you feel the Lasala experience! Best Regards, Lasala Plaza Hotel
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