Lasala Plaza Hotel hotel logohotel logo
Public Reviews Score
95%

"Very satisfied"

Based on 6,303 reviews across 11 portals
:
No Public Name
Couple
30-39 years
Reviewed: 7 years ago (18/06/2019)
Date of experience: 06/2019

We loved our experience with Lasala Plaza! No complaints!

No Public Name
Group
70-79 years
Reviewed: 7 years ago (16/06/2019)
Date of experience: 06/2019

We loved staying at Lasala Plaza - friendly and helpful staff, wonderful location for everything in San Sebastián.

Thank you for choosing Lasala Plaza Hotel for your last stay at San Sebastian.
We are extremly happy to know that you liked that much our Hotel, above all the friendly and helpful staff.
We are looking forward seeing you back soon to keep making you feel the Lasala experience! Best Regards, Lasala Plaza Hotel
By Dominique
Couple
50-59 years
Reviewed: 7 years ago (16/06/2019)
Date of experience: 06/2019

San Sebastián is a wonderful place the food the people and La Sala Plaza was the perfect hotel for our stay. Great roof top bar great rooms and in a perfect location easy to get around.

Thank you for your wonderful review of your stay at Lasala Plaza Hotel. On behalf of the whole team, thank you for your words and inform you that we will continue to work day by day to continue improving. It will be a pleasure to welcome you back. Thank you, Greetings,
By Mark hayward
Couple
30-39 years
Reviewed: 7 years ago (14/06/2019)
Date of experience: 06/2019

Excellent, loved the hotel, the room and the view.

Thank you for your wonderful review of your stay at Lasala Plaza Hotel. On behalf of the whole team, thank you for your words and inform you that we will continue to work day by day to continue improving. It will be a pleasure to welcome you back. Thank you, Greetings,
By Brian Parker
Couple
50-59 years
Reviewed: 7 years ago (13/06/2019)
Date of experience: 06/2019

Ok. The hotel rates were too expensive for the standard. The water pressure in the showers needs to be addressed. And it’s cheaper to buy new socks and underwear which is environmentally irresponsible than to have them cleaned at your hotel.

No Public Name
Couple
40-49 years
Reviewed: 7 years ago (10/06/2019)
Date of experience: 05/2019

Very nice and cant wait to come back for longer

No Public Name
Couple
50-59 years
Reviewed: 7 years ago (10/06/2019)
Date of experience: 06/2019

Great. Very pleasant stay in a fascinating city

First of all, Thank you for choosing Lasala Plaza Hotel for your last stay at San Sebastian.
We are very glad that you liked that much our Hotel and City, above all the reveiced service from our staff.
We hope to seeing you back soon to keep making you feel the Lasala experience!
Best Regards,
Lasala Plaza Hotel
No Public Name
Couple
50-59 years
Reviewed: 7 years ago (09/06/2019)
Date of experience: 06/2019

Satisfactoria y totalmente recomendable

Estimado Sr Salvador,
Le agradecemos enormemente que haya tomado de su tiempo para transmitirnos sus impresiones sobre su estancia en Lasala Plaza Hotel. Nos alegra saber lo satisfactoria que ha sido su estancia, y nos encantaría tener el placer de volver a verle por aquí y seguir haciéndole disfrutar de la experiencia Lasala. Un cordial saludo,
By John Collins
Couple
60-69 years
Reviewed: 7 years ago (06/06/2019)
Date of experience: 05/2019

Rooms were lovely and Hotel décor was really nice throughout. However, you have to sign a form at check in confirming-amongst other things- you will pay for any of the bathroom products (Shampoo, shower gel etc) if they are removed! In hindsight this was a clear sign of the hotel DNA. We had booked breakfast but received a surprise visit from our family for my wife`s birthday so were out later and up later in the mornings so did not take the breakfasts. I advised reception we had not taken any of the breakfasts and asked for these to be removed from the bill, but was informed it was impossible to cancel a booked service so we were charged Euro 120 for Breakfasts we did not have. I have stayed in Hotels all over the world for the past 30 years and have never before been charged before for a Breakfast we did not eat!! Beware when booking services!

No Public Name
Couple
30-39 years
Reviewed: 7 years ago (02/06/2019)
Date of experience: 06/2019

Loved this hotel, had a fabulous time. Would 100% go back and stay here

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