Lasala Plaza Hotel hotel logohotel logo
Public Reviews Score
95%

"Very satisfied"

Based on 6,399 reviews across 10 portals
:
No Public Name
Family
50-59 years
Reviewed: 7 years ago (12/09/2019)
Date of experience: 09/2019

The hotel was wonderful, the location unbeatable, the terrace gorgeous, San Sebastian marvelous

Dear Mr Bunzl, Thank you so much for this excellent quotation and comment! We are so glad to know how much you loved our location, rooftop, and all the stay in general, because our aim is our guests satisfaction. We can't wait to see you back and keep making you enjoy the Lasala Experience! Best Regards
No Public Name
Couple
40-49 years
Reviewed: 7 years ago (10/09/2019)
Date of experience: 09/2019

The staff of this hotel are absolutely the best . And it’s the people that makes a hotel great . We will be back

Dear Mr Casimir,
Thank you so much for this quotation and for your feedback! We are so happy to know how excellent your stay as been, specially from the attention of our staff, which is our base to give the best service to our guests. We can't wait to see you back and keep making you feel the Lasala Experience. Best Regards
No Public Name
Couple
30-39 years
Reviewed: 7 years ago (08/09/2019)
Date of experience: 09/2019

Genial! Repetiremos.

By Ray Roberts
Friends
60-69 years
Reviewed: 7 years ago (07/09/2019)
Date of experience: 09/2019

Absolutely LOVED the hotel. Greatly and pleasantly surprised by San Sebastián.

Thank you for choosing Lasala Plaza Hotel for your last stay at San Sebastian. We are glad that you loved that much our Hotel and we are looking forward seeing you back soon to keep making you feel the Lasala experience! Best Regards, Lasala Plaza Hotel
By Anne Caarels
Family
40-49 years
Reviewed: 7 years ago (04/09/2019)
Date of experience: 09/2019

The pool and rooftop was a huge disappointment. You need to change the name of the pool to a water sun shelf. It’s deceptive to call it a pool. The rooms could do with more closet space. Apart from that it was wonderful to stay. at Lasala Plaza.

Dear Mrs Caarels,
Thank you for sharing your experience at Lasala Plaza Hotel with us. We are glad that you enjoyed your stay. We are working hard to keep improving, so we hope to have the chance to see you back soon and make your stay unforgettable. Best Regards
No Public Name
Family
30-39 years
Reviewed: 7 years ago (31/08/2019)
Date of experience: 08/2019

Fantástica. No hay ningún pero. Todo ha sido muy bueno. Nos hemos sentido como en casa. Volveremos en Mayo.
Gracias por todo.
Familia Garcia Martinho

By Nigel Wright
Friends
60-69 years
Reviewed: 7 years ago (29/08/2019)
Date of experience: 08/2019

Wonderful stay, Claudia at Breakfast was particularly friendly and helpful! Great service all round! Loved the Roof Terrace too!

No Public Name
Couple
50-59 years
Reviewed: 7 years ago (26/08/2019)
Date of experience: 08/2019

Buena y reconfortante

Estimado Sr Gutierrez Fraile,
Nos alegra saber lo reconfortante y satisfactorio que ha sido su estancia en Lasala Plaza Hotel. Esperamos tener la oportunidad de volver a verle de nuevo y seguir haciéndole disfrutar de la experiencia Lasala. Hasta pronto!
No Public Name
Family
40-49 years
Reviewed: 7 years ago (22/08/2019)
Date of experience: 08/2019

Great stay ! And despite a strange issue , we could not get in our room for more than an hour, this was handled extremely professionally by your staff, which was great overall! Thanks

Dear Mrs Storandt,
We thank you for sharing with us your experience at Lasala Plaza Hotel. We would like to apoligize once again for the incident, and we invite you to come back and make your stay even more exceptional. Looking forward seeing you back soon, Best Regards
No Public Name
Couple
40-49 years
Reviewed: 7 years ago (21/08/2019)
Date of experience: 08/2019

We had a fantastic stay - just wish we had stayed another couple of nights....

Dear Mr Stanley, Thank you for choosing Lasala Plaza Hotel for your last stay at San Sebastian. We are glad that you liked that much our Hotel and we are looking forward seeing you back soon to keep making you feel the Lasala experience! Best Regards, Lasala Plaza Hotel
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