Lasala Plaza Hotel hotel logohotel logo
Public Reviews Score
95%

"Very satisfied"

Based on 6,399 reviews across 10 portals
:
No Public Name
Business
60-69 years
Reviewed: 7 years ago (03/07/2019)
Date of experience: 06/2019

I really found the hotel overdesigned and missing certain essentials: absurd and noisy automatic toilet but few towel racks; coffee-maker and kettle situated on an a shelf way too high (and dangerous); hallways too dark.

Dear Guest,
Thank you very much for sharing your experience at Lasala Plaza Hotel.
On one hand we are very happy to know that the location and the received atention from our staff were great!
On the other hand, we take note of your points where we can improve in order to provide for a better service to all our guests.
We hope to see you soon,
Best Regards,
No Public Name
Couple
60-69 years
Reviewed: 7 years ago (02/07/2019)
Date of experience: 07/2019

Wonderful and very helpful

Thank you for choosing Lasala Plaza Hotel for your last stay at San Sebastian.
We are glad that you liked that much our Hotel, the location, the cleannes, and the received attencion from our staff.
We are looking forward seeing you back soon to keep making you feel the Lasala experience! Best Regards, Lasala Plaza Hotel
No Public Name
Couple
60-69 years
Reviewed: 7 years ago (01/07/2019)
Date of experience: 06/2019

Our stay was very enjoyable! We would definitely stay at the hotel again.

Dear Mr Bercstein,
Thank you very much for sharing your experience at Lasala Plaza Hotel with us. We are so glad that you loved that much our Hotel, and can't wait to see you back to keep making you enjoy the Lasala Experience! See you soon!
By Na
Couple
40-49 years
Reviewed: 7 years ago (01/07/2019)
Date of experience: 07/2019

Check in was smooth and easy.

Dear Mr Tamargo,
We are so glad that you enjoyed your stay at Lasala Plaza Hotel, and make us so happy that the check in has been that smooth and easy. Our base is our staff friendliness and professionalism to offer the best service to our guests.
We hope to see you back in a further occasion and keep making you stays unforgettable! Best Regards
No Public Name
Friends
40-49 years
Reviewed: 7 years ago (30/06/2019)
Date of experience: 06/2019

Unbelievable hotel! Room spotless! Room beautiful and the coolest yet complicated toilet.
Location couldn't be better!
Only criticism is I think at €299 per night , breakfast could be included.

Dear Mrs Lorraine,
Thank you very much for sharing your experience at Lasala Plaza Hotel with us. We are so glad to know how much you loved our location, room, services and design. Don't hesitate to contact us for further occasions to check our special offers, so you can taste our high quality breakfast buffet! Looking foward seeing you soon, Best Regards
No Public Name
Couple
60-69 years
Reviewed: 7 years ago (30/06/2019)
Date of experience: 06/2019

Excellente nous reviendrons

Cher Mr Signoret,
Nous vous remercions d'avoir choisi Lasala Plaza Hotel pour votre dernier séjour à Saint Sébastien. Nous sommes heureux de savoir que votre séjour a été si excellente et nous sommes impacients de vous revoir bientôt chez nous!! Cordialement
By Paula B. O'Neil
Family
40-49 years
Reviewed: 7 years ago (28/06/2019)
Date of experience: 06/2019

Our stay was just lovely. We will most definitely be returning to a Lasala in the future. If there was something we would improve on it would be to have more space for pool loungers. All of them were always taken up every time we tried to get one. We tried many times. But other than that our stay was perfect. The best touch was the bottle of cava and chocolates sent to our room for ur anniversary. Muchas gracias!!

Dear Mrs O' Neil, Once again thank you for your comment, We much appreciate it. For your next stay, please let us know, and we will make our best to have few loungers for you. We are so glad that you had such an excellent stay, and can't wait to see you back to keep making you feel the Lasala Experience. Best Regards
No Public Name
Couple
30-39 years
Reviewed: 7 years ago (27/06/2019)
Date of experience: 06/2019

Excellent hotel in the perfect location

Dear Mr Bennet, Thank you very much for sharing with us your experience at Lasala Plaza Hotel. We are so glad to know how excellent your stay has been!! We can't wait to see you back and keep making your stay unforgettable! Best Regards
No Public Name
Couple
50-59 years
Reviewed: 7 years ago (25/06/2019)
Date of experience: 06/2019

Very nice hotel. Beautiful terrace

Thank you for choosing Lasala Plaza Hotel for your last stay at San Sebastian. We are glad that you liked that much our Hotel and we are looking forward seeing you back soon to keep making you feel the Lasala experience! Best Regards, Lasala Plaza Hotel
By Mala Malde
Couple
50-59 years
Reviewed: 7 years ago (22/06/2019)
Date of experience: 06/2019

We had a wonderful 3 night stay at the hotel, the roof top has the best view of any hotel in the area , you can relax and enjoy the views. Liked the size of the hotel, it was perfect as it was small and great boutique atmosphere.
The only thing that I would suggest that they do offer cocktails and wine and champagne by the glass on the roof top they only sold by the bottle which I thought was disappointing .

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