Lasala Plaza Hotel hotel logohotel logo
Public Reviews Score
95%

"Very satisfied"

Based on 6,269 reviews across 11 portals
:
No Public Name
Reviewed: 2 years ago (09/09/2024)
Date of experience: 09/2024

Experiência maravilhosa no hotel: quarto lindo e com vista para o mar, atendimento muito simpático e eficiente de todos os funcionários, restaurante com Gastronomía diferenciada. Voltaremos com certeza

No Public Name
Reviewed: 2 years ago (07/09/2024)
Date of experience: 09/2024

Very disappointing

No Public Name
Reviewed: 2 years ago (04/09/2024)
Date of experience: 08/2024

The entire staff at LaSala was incredible! My family stayed here and when our departing flight was unexpectedly cancelled, they took us back to shelter in their lobby, helped us arrange a transfer to Bilbao. They went above and beyond, and for this reason, we will refer LaSala to all who are traveling to San Sebastian!

No Public Name
Reviewed: 2 years ago (03/09/2024)
Date of experience: 09/2024

We had a great time at the hotel. The rooms are fantastic and the hotel is in a great location, everything is right out the door.

No Public Name
Reviewed: 2 years ago (03/09/2024)
Date of experience: 08/2024

I can’t speak highly enough of the Hotel , its staff and service!

By Pablo
Reviewed: 2 years ago (31/08/2024)
Date of experience: 08/2024

Estància muy satisfactoria, la ubicación y el servicio es su punto fuerte, volveremos seguros en otra ocasión.

No Public Name
Reviewed: 2 years ago (30/08/2024)
Date of experience: 08/2024

Super accueil

No Public Name
Reviewed: 2 years ago (29/08/2024)
Date of experience: 08/2024

Average. Nothing especially outstanding

By Mark O'Connell
Reviewed: 2 years ago (27/08/2024)
Date of experience: 08/2024

Not as good as previous 2 stays. The front desk staff lack experience and it would be good to have senior GM visible. The sustainability policy seems like an excuse for not cleaning the room and changing the linen and towels, and the hotel is not really value for money anymore. I can find much better hotel and room for €700 per night! The rental bikes did not work and 2 of the front desk staff could not figure out the tablet, and those QR codes completely undermine the service experience of a high quality hotel.

By Kuba
Reviewed: 2 years ago (25/08/2024)
Date of experience: 08/2024

Very nice experience. Great location, very helpful staff. The only thing is the size of the rooftop pool - seems much bigger on the photos.

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