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Public Reviews Score
95%

"Very satisfied"

Based on 6,269 reviews across 11 portals
:
By David Miller
Reviewed: 2 years ago (07/08/2024)
Date of experience: 08/2024

Absolutely perfect experience. Entire staff was extremely helpful and accommodated our every request. Went the extra mile for our honeymoon. San Sebastián was absolutely perfect and we are thankful we picked Lasala!

By Gillian Blackburn
Reviewed: 2 years ago (07/08/2024)
Date of experience: 08/2024

Thoroughly enjoyed our stay. Would be great if pool was heated and food available on roof terrace during day

No Public Name
Reviewed: 2 years ago (06/08/2024)
Date of experience: 08/2024

Amazing

No Public Name
Reviewed: 2 years ago (06/08/2024)
Date of experience: 08/2024

Fantastic

By Michael Bell
Reviewed: 2 years ago (05/08/2024)
Date of experience: 08/2024

This was our third stay in 3 years and we will return again as our stay was, once again, thoroughly enjoyable. The location is excellent and the rooms and rooftop first rate. Our staff experience at breakfast and, on this occasion, on the rooftop bar were also excellent and we would particularly mention Celia's excellent sevice on the rooftop bar. As a small complaint, the reception staff remain slightly colder, which is a shame. They are the initial welcome to the hotel and, as it was our third visit, it would seem easy to say "welcome back" to make the welcome warmer. Technology should make it very easy to know which guests have stayed before!

By Henriette Stakemann
Reviewed: 2 years ago (04/08/2024)
Date of experience: 08/2024

We loved it especially the staff in the bar, even super busy (too busy - not healthy) they were super friendly. I do however miss children. We went with our adult boys but I would love to have young kids around and also to bring my entire family with Young kids

No Public Name
Reviewed: 2 years ago (04/08/2024)
Date of experience: 08/2024

We loved our stay. The hotel is in a great location, and the view is perfect. Breakfast was great, it was good quality and the staff were lovely. I couldn't fault our stay, and will visit again.

By X
Reviewed: 2 years ago (04/08/2024)
Date of experience: 08/2024

Excellent stay. And will come again and recommend to everyone and anyone.

Couple of recommendations: Water should be readily available on rooftop at all times. Light snacks rooftop bar menu at lunch would be nice. And lady serving on rooftop last Wednesday morning was a little abrupt with all guests. Even turning us away saying it was closed. Seemed stressed. Only her serving? Rest of rooftop staff were impeccable at all times.

By Tracey Blum
Reviewed: 2 years ago (03/08/2024)
Date of experience: 07/2024

Exceptional in every way. Thank you!

By Schärli Roland
Reviewed: 2 years ago (02/08/2024)
Date of experience: 08/2024

Sehr schönes Hotel an guter Lage mit sehr freundlichem Personal. Weiter so!

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