Lasala Plaza Hotel hotel logohotel logo
Public Reviews Score
95%

"Very satisfied"

Based on 6,366 reviews across 11 portals
:
No Public Name
Reviewed: 2 months ago (14/04/2026)
Date of experience: 04/2026

Très surpris de trouver des caméras dans la chambre et les toilettes, on peut se demander pourquoi ?
Nous pensions que cela était interdit dans les hôtels

Cher Volff,

Nous vous remercions sincèrement d'avoir partagé votre expérience suite à votre séjour dans notre hôtel.

Par rapport a votre comentaire au sujet des caméras, nous n´avons aucune idée a qelles caméras vous vous referrez. Nous avons aussi verifié dans votre chambre, mais nous n´avons rien remarqué. Evidament, les caméras dans les chambres et les toilettes son interdit. Nous aurions bien aimée être prevenue pendant votre séjour pour verifié au même moment.

En espérant vous recevoir l´hors de votre prochaine visite á Saint Sebastien.
No Public Name
Reviewed: 2 months ago (14/04/2026)
Date of experience: 04/2026

Wonderful location, friendly staff and lovely breakfast

Dear Mrs. Lesley,

We are delighted to hear that our prime location, the friendly service of our team, and the breakfast were highlights of your stay.

We especially appreciate your positive feedback on cleanliness, service, and location, as it reflects our team's daily commitment to creating enjoyable experiences.

We hope your overall experience was memorable and we would be delighted to welcome you back for future visits!
By Maria Pubill
Reviewed: 2 months ago (12/04/2026)
Date of experience: 04/2026

Nit satisfactoria

By David Weinmann
Reviewed: 2 months ago (12/04/2026)
Date of experience: 04/2026

Very good except for a few small items with the room.

Dear Mr. David Weinmann,

We sincerely appreciate you sharing your feedback and are delighted to hear that you enjoyed your stay overall. We especially appreciate your highlighting positive aspects such as cleanliness, service, and location, as these reflect our commitment to providing excellent guest service.

We have taken note of your observations regarding some details in the room and thank you for bringing them to our attention. For future visits, we would appreciate it if you could let us know about any issues so we can address them during your stay.

Your comments help us identify opportunities for improvement and enhance the experience we offer. We look forward to welcoming you back!
No Public Name
Reviewed: 2 months ago (11/04/2026)
Date of experience: 04/2026

The location was amazing. Right in the central old town and so convenient. The rooftop was so beautiful and the hotel was peaceful and upscale. The service could be more attentive but overall it was fine.

Thank you, Chiu, for sharing your experience at Lasala Plaza Hotel.

It's a pleasure to know that the hotel's prime location in the heart of the old town and its tranquil atmosphere contributed to such a pleasant visit. We're also delighted that the rooftop terrace, the room's quality, and the cleanliness met your expectations.

We've taken note of your feedback regarding the service, as your impressions help us continue to improve and reinforce our team's dedication.

Thank you again for your review and for highlighting key aspects of your experience.
No Public Name
Reviewed: 2 months ago (11/04/2026)
Date of experience: 04/2026

Céntrico

Le agradecemos sinceramente, Pagan, que haya compartido su valoración tan positiva sobre su estancia en Lasala Plaza Hotel.

Nos complace saber que la excelente ubicación y el conjunto de servicios ofrecidos han sido de su agrado y han contribuido a una experiencia satisfactoria.

Sus palabras nos animan a seguir trabajando cada día para ofrecer estancias memorables a quienes nos eligen.
No Public Name
Reviewed: 2 months ago (10/04/2026)
Date of experience: 04/2026

C'est un endroit où il fait bon vivre. L'accueil parfait à l'arrivée avec un check in dans les canapés. Un magnifique petit déjeuner face à la mer. Un rooftop très agréable. Un séjour réussi à 100% merci
Ça nous donne envie de revenir

Merci, Mouchet, d'avoir partagé votre expérience suite à votre séjour dans notre hôtel.

Nous sommes ravis d'apprendre que vous avez pleinement apprécié l'atmosphère chaleureuse de notre établissement et que l'accueil et l'enregistrement, dans une ambiance détendue, ont contribué à votre confort. Nous sommes particulièrement heureux que vous ayez apprécié le petit-déjeuner avec vue sur la mer et l'agréable expérience sur le toit-terrasse.

Vos aimables paroles sont une source de motivation pour toute notre équipe et nous encouragent à continuer de tout mettre en œuvre pour rendre chaque visite mémorable. Nous espérons vous revoir bientôt et vous faire découvrir tout ce que nous avons à offrir.
By Kim Simko
Reviewed: 2 months ago (09/04/2026)
Date of experience: 04/2026

Overall our experience was great. Staff was friendly and very attentive. Great location and our view was stunning. We had drinks on the rooftop which was very nice.

Thank you so much, Kim, for sharing your experience after your stay at Lasala Plaza Hotel.

We are delighted to hear that you enjoyed the warm and attentive service from our team, as well as the hotel's prime location and the views from your room.

It is especially gratifying to know that enjoying drinks on the rooftop terrace made your visit even more special.

We sincerely appreciate your excellent feedback on aspects such as the room, cleanliness, service, and location, as it reflects our team's daily commitment to providing memorable stays for our guests.
No Public Name
Reviewed: 2 months ago (08/04/2026)
Date of experience: 04/2026

Muy buena. Gracias

Thank you, Larrain, for sharing your positive feedback about your stay at Lasala Plaza Hotel.

We are delighted to hear that you enjoyed your experience and that the room, cleanliness, service, and location met your expectations.

Comments like yours encourage us to continue working every day to provide satisfying stays for our guests.
No Public Name
Reviewed: 2 months ago (08/04/2026)
Date of experience: 04/2026

Very good and highly recommended. I will stay at your place again next time

Thank you, Ruiter, for sharing your experience at Lasala Plaza Hotel.

We are delighted to hear that you enjoyed your visit and that the room, cleanliness, service, and location met your expectations.

Your high recommendation and desire to stay with us again are a true testament to the daily efforts of our team.
Back to Top CERTIFICATE what's this?