Lasala Plaza Hotel hotel logohotel logo
Public Reviews Score
95%

"Very satisfied"

Based on 6,174 reviews across 11 portals
:
No Public Name
Reviewed: 3 months ago (14/04/2025)
Date of experience: 04/2025

fabulous stay

Dear Ms. Crane,

Thank you very much for sharing your wonderful experience with us.
We are glad to know that you enjoyed your stay at the Lasala Plaza Hotel and that you found everything to your liking.

We are delighted that the room, cleanliness, service, and our location met your expectations.

It would help us a lot if you could share this wonderful review on Google or Tripadvisor!

We hope to have the pleasure of welcoming you again in the future. Thank you for choosing us, and see you soon.!
By Sarah F
Reviewed: 3 months ago (14/04/2025)
Date of experience: 04/2025

Excellent location, room and bed were comfortable, rooftop had a stunning view and staff were attentive and helped with travel bookings

Dear Mr. Sarah F,

Thank you very much for sharing your positive experience with us. We are delighted to know that the location of our hotel, the comfort of your room and bed, and the stunning views from the rooftop terrace met your expectations.

We are especially pleased that our staff was attentive and able to assist you with your travel reservations, reflecting our ongoing commitment to providing friendly and attentive service to all our guests.

It would help us a lot if you could share this wonderful review on Google or Tripadvisor!

We look forward to welcoming you again in the future!
Thank you for choosing us.
No Public Name
Reviewed: 3 months ago (12/04/2025)
Date of experience: 04/2025

Muy satisfactoria , hotel muy cómodo y bonito

Estimado Anciola Guajardo,

Muchas gracias por su excelente valoración y por elegir Lasala Plaza Hotel para su estancia en San Sebastián.

Nos alegra enormemente saber que tuvo una experiencia muy satisfactoria con nosotros y que tanto el confort como la estética de nuestro hotel fueron de su agrado.

Esperamos tener el placer de recibirle nuevamente en un futuro cercano. ¡Hasta la próxima!
By Waka
Reviewed: 3 months ago (12/04/2025)
Date of experience: 04/2025

Super good location and view.

Dear Mr. Waka,

Thank you very much for your comment and for choosing Lasala Plaza Hotel for your stay. We are glad to know that you enjoyed the location and the views.

We also appreciate your ratings and comments, which motivate us to continue improving every day to offer the best possible experience.

We hope to have the opportunity to welcome you again in the future.
No Public Name
Reviewed: 3 months ago (11/04/2025)
Date of experience: 04/2025

Muy buena

Estimado Señor Laorga Sanchez Minteguiaga,

Muchísimas gracias por compartir su valoración tan positiva de su estancia en Lasala Plaza Hotel.

Nos complace saber que ha disfrutado de una experiencia muy buena con nosotros. Nos alegra saber que aspectos como la habitación, la limpieza, el servicio y la ubicación cumplieron con sus expectativas.

Esperamos tener el placer de recibirle de nuevo en el futuro cercano. ¡Hasta pronto!
No Public Name
Reviewed: 3 months ago (11/04/2025)
Date of experience: 04/2025

Xxxxz

Dear Mr. Tucknott,

Thank you for your review and for choosing the Lasala Plaza Hotel for your stay. We are pleased to know that your overall experience was positive, and that you appreciated the hotel's cleanliness.

We will continue working to offer you an even better experience next time. We look forward to welcoming you again in the future.
By Moutard
Reviewed: 3 months ago (11/04/2025)
Date of experience: 04/2025

C’est toujours un plaisir de venir au Lasala Plaza, à très vite.

Cher Monsieur Moutard,

Nous vous remercions sincèrement d'avoir partagé votre expérience au Lasala Plaza avec nous. Nous sommes ravis de savoir que vous avez apprécié votre séjour dans notre hôtel.

Nous sommes fiers de savoir que chaque visite répond à vos attentes et que vous appréciez nos installations et le service de notre équipe.

Au plaisir de vous accueillir à nouveau prochainement.
No Public Name
Reviewed: 3 months ago (09/04/2025)
Date of experience: 04/2025

Wonderful. Our room was excellent (403) wnd we will definitely be returning (this was our second visit) and recommending you to our friends.

Dear Ms. Pollard,

Thank you very much for sharing your experience with us and for choosing us again for your stay.

We are delighted to hear that your room was excellent this time. We are honored that you will return and recommend our hotel to your friends.

It would be very helpful if you could give us a 5-star rating on Google or Tripadvisor!

We hope to have the pleasure of welcoming you again in the future.
Thank you for choosing us and see you soon!
No Public Name
Reviewed: 3 months ago (07/04/2025)
Date of experience: 04/2025

Très bel emplacement, et le roof top est un plus, dommage que le bar n’ait pas été ouvert alors qu’il faisait très beau ( début avril).

Merci beaucoup, Martine. Nous apprécions vraiment que vous ayez partagé vos impressions sur votre séjour avec nous. Nous sommes heureux que vous ayez apprécié notre emplacement privilégié et que vous ayez apprécié le toit-terrasse.

Nous regrettons profondément que le bar n'ait pas été ouvert lors de votre visite malgré le beau temps du mois d'avril. Nous tenons à vous informer que notre service de bar est ouvert uniquement pendant les mois d'été, tout comme l'espace rafraîchissement et hamac.

Nous espérons vous accueillir à nouveau lors de votre prochain séjour.
No Public Name
Reviewed: 3 months ago (07/04/2025)
Date of experience: 04/2025

Espectacular, de ensueño.

Estimada Señora Perez Horcajo,

Muchas gracias por compartir su maravillosa experiencia con nosotros y sobre todo por haber elegido Lasala Plaza Hotel.
Nos alegra saber que su estancia en Lasala Plaza Hotel fue calificada como espectacular y de ensueño.

Es un placer saber que disfrutó de la habitación, la limpieza y el servicio ofrecido por nuestro equipo. Nos esforzamos cada día para asegurar que cada detalle esté a la altura de sus expectativas.

Esperamos tener el placer de darle la bienvenida nuevamente en el futuro.
Gracias por su confianza y hasta pronto!
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