Lasala Plaza Hotel hotel logohotel logo
Public Reviews Score
95%

"Very satisfied"

Based on 6,366 reviews across 11 portals
:
By Nichola Eagleton
Reviewed: 2 months ago (06/04/2026)
Date of experience: 04/2026

Very welcoming staff, beautiful hotel and amazing rooftop. Loved our stay

Thank you so much, Nichola, for sharing your experience after your stay at Lasala Plaza Hotel.

We are delighted to hear that the warm welcome from our team, the beauty of the hotel, and the rooftop experience contributed to making your visit so special.

We deeply appreciate your excellent ratings in key areas such as the room, cleanliness, service, and location, as they reflect our team's daily efforts to provide memorable stays for our guests.
By Kyle Wilson
Reviewed: 2 months ago (02/04/2026)
Date of experience: 03/2026

Excellent experience from start to finish. From the driver and car that picked us up from the airport, the warm welcome we received on arrival to every member of staff we encountered during our stay. The attention to detail was exceptional and the quality of the service was superb.

Thank you so much, Mr. Wilson, for your kind words.

We are glad to receive such special recognition for the whole Lasala Plaza´s experience.

We appreciate your excellent review and it is good to hear that we meet your expectations.

Hope to welcome you again in a near future!
By David Duff
Reviewed: 2 months ago (01/04/2026)
Date of experience: 03/2026

I would compliment very ember of staff I encountered during my stay. Friendly, professional, absolutely fantastic people. The hotel is relaxing and quiet, a fabulous location to rest for a few days.

Thank you so much, Mr. Duff, for your kind words.

It is a true honor to receive such special recognition for the service you received from our staff.

We appreciate your excellent review and we are glad to hear that we meet your expectations.

Hope to welcome you again in a near future!
No Public Name
Reviewed: 2 months ago (31/03/2026)
Date of experience: 03/2026

Fue un regalo y como regalo me parece muy buena experiencia

Querido Sr. Del Rio Fernandez,

Muchas gracias por compartir su valoración positiva sobre su estancia en Lasala Plaza Hotel.

Nos alegra saber que su experiencia, recibida como un obsequio, ha resultado especialmente grata y ha cumplido con sus expectativas.

Hasta la próxima!
By Jill harris
Reviewed: 2 months ago (30/03/2026)
Date of experience: 03/2026

Very good

Thank you so much, Mr. Harris, for sharing your feedback after your stay at Lasala Plaza Hotel.

We appreciate your excellent rating and look forward to welcoming you back in the future!
No Public Name
Reviewed: 2 months ago (30/03/2026)
Date of experience: 03/2026

Everyone was friendly welcoming and professional. The signature scent in the lobby was a bit strong.

Thank you so much Mrs. Wilson for sharing your experience after your stay at Lasala Plaza Hotel.

Your feedback helps us to improve every detail for our guest and to meet expectations.

Hope to see you again in a near future!
No Public Name
Reviewed: 2 months ago (30/03/2026)
Date of experience: 03/2026

A good hotel in a good location but because of the customer service from the front of house staff regarding my complaint I will not return

Thank you Mr. Hughes for sharing your experience after your stay at Lasala Plaza Hotel.

We sincerely regret that the service you received from our reception team did not meet your expectations, particularly regarding the handling of your complaint. We had some works in the Hotel during your stay and we have done our best to warn all our guest about it before their stay. We truly apology for the inconvenience.

We apreciate your sincerity and hope to see again on your next visit to our city!
No Public Name
Reviewed: 2 months ago (30/03/2026)
Date of experience: 03/2026

Fantastic stay, great staff in a wonderful location, we hope to return soon!!

Thank you so much Mr. Johnson for sharing your experience after your stay at Lasala Plaza Hotel.

It will be a pleasure to welcome you back in the future!
By LUIS ENRIQUE MUÑOZ ALAMEDA
Reviewed: 2 months ago (30/03/2026)
Date of experience: 03/2026

La experiencia ha sido muy satisfactoria. Me ha parecido un poco caro el servicio de parking sinceramente.

Estimado Sr. Muñoz Alameda,

Le agradecemos que haya compartido su valoración positiva sobre su estancia en Lasala Plaza Hotel.

Tomamos nota de su comentario sobre el precio del servicio de parking y apreciamos su sinceridad al trasladarnos esta percepción.

Esperando poder recibirles en futuras ocasiones!
By Maria Fernandez
Reviewed: 2 months ago (29/03/2026)
Date of experience: 03/2026

Todo muy bien, excelente,el staff super Nice, disponibles a ayudar en todo momento,te hacen sentir muy valorado como huésped

Muchas gracias Sra. Fernandez por compartir su valoración tan positiva sobre su estancia en Lasala Plaza Hotel.

Es un verdadero placer saber que se ha sentido tan bien atendida y que nuestro equipo ha contribuido a que su experiencia fuese excelente.

Sus palabras nos motivan a seguir esforzándonos cada día para ofrecer las mejores experiencias a quienes nos eligen.
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