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Public Reviews Score
95%

"Very satisfied"

Based on 6,204 reviews across 11 portals
:
No Public Name
Reviewed: 3 years ago (01/05/2023)
Date of experience: 04/2023

A beautiful hotel in a fabulous location and the staff were so helpful and friendly. Will definitely be back and have already shared your information with friends for their visit to San Sebastian.

No Public Name
Reviewed: 3 years ago (30/04/2023)
Date of experience: 04/2023

We were so impressed with this hotel! Each and every one of your staff were so polished, friendly and helpful. The hotel design was a welcome surprise, champagne on arrival was a nice touch, breakfast was delicious, the rooftop terrace was idyllic for sunset viewing and the room and all of the features in it (even in the toilet!) were impressive and the personalised touches were lovely... I will be recommending this hotel and would love to stay again. Congratulations to the entire team, from housekeeping to the porters and everyone else.

By SAAYA
Reviewed: 3 years ago (25/04/2023)
Date of experience: 04/2023

The hotel is very clean, well located and the staff are all very friendly. You'll fall in love with San Sebastian when you stay at this hotel. When I had a problem, he was kind and always greeted me with a smile. I would like to stay again next time I go to San Sebastian.

By Peter Hooley
Reviewed: 3 years ago (21/04/2023)
Date of experience: 04/2023

Very good, both in terms of service and our room which overlooked both the bay and the harbour catching the sun all day.

By Dirk Van Steenberghe
Reviewed: 3 years ago (19/04/2023)
Date of experience: 04/2023

We had a very pleasant stay in a beautiful hotel in a unique location, where a high and contemporary level of service is offered by the motivated hotel staff.

No Public Name
Reviewed: 3 years ago (19/04/2023)
Date of experience: 04/2023

TOP - besser geht nicht
LAGE, Freundlichkeit des Personals

No Public Name
Reviewed: 3 years ago (19/04/2023)
Date of experience: 04/2023

gute Lage ,exzellenter Service

No Public Name
Reviewed: 3 years ago (19/04/2023)
Date of experience: 04/2023

Excelente

No Public Name
Reviewed: 3 years ago (17/04/2023)
Date of experience: 04/2023

Excellent moment ! Très très bel hôtel avec une vue incroyable ! La chambre magnifique (juste le sentiment d'une légère odeur de tabac mais possiblement les diffuseurs de senteur ?). Mini bémol amplement compensé par la coupe de champagne : un petit sourire au moment du checking aurait été top. Mais globalement : TOP, BRAVO et MERCI !!

By Esti
Reviewed: 3 years ago (17/04/2023)
Date of experience: 04/2023

Muy agradable. Descansamos muy bien y el servicio fue exquisito.
El único pero que le pondríamos es que se escuchaba el jaleo de la calle a través de la ventana.

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