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Public Reviews Score
95%

"Very satisfied"

Based on 6,176 reviews across 11 portals
:
By Jane
Reviewed: 4 months ago (12/03/2025)
Date of experience: 03/2025

We loved it. Excellent service at all times.

Dear Mr. Jane,

Thank you very much for sharing your experience with us. We are glad to know that you enjoyed your stay and that you were completely satisfied with the service you received.

We look forward to welcoming you back soon at Lasala Plaza Hotel!
No Public Name
Reviewed: 4 months ago (11/03/2025)
Date of experience: 03/2025

Experiencia muy buena. Reperetiria sin dudarlo

Estimado Señor Cabanillas Prados,

Gracias por compartir su opinión tan positiva sobre su reciente estancia con nosotros. Nos complace saber que su experiencia fue tan buena que consideraría repetirla sin dudar. Nos alegra también saber que la habitación y la limpieza fueron de su satisfacción. Continuaremos mejorando nuestro servicio y ubicación para cumplir con sus expectativas en futuras visitas.
No Public Name
Reviewed: 4 months ago (10/03/2025)
Date of experience: 03/2025

A trully special experience!
Hi guest service team, we travel abroad 4-5 times a year for pleasure, Jonathan travels more for business and with friends. We stay in many top hotels but yours was really worth taking the time to write this note. y
Your staff is trully that makes it all work. From welcome staff, evening staff, that amazing chap that immediately showed up with mugs for our tea and with our toilletries, to the cleaners that are formodable everything was spotless clean everywhere; wonderful front desk team deserves a shout too so friendly and so profesional( i am so sorry cannot recall any of their names as we stayed in various hotels during our trip to Spain on this ocassion) the only name I remember is Oscar he was wonderful, so rapid and efficient!
The bar staff had their hands full with people constantly queueing and they were working like a well oiled machine, we initially came for a drink on Saturday night but ended up having several and the amazing bartender made us fabulous extra dry martinis and negronis even got the chef to make us a plate of grilled veggies which we loved.
Jonathan had a wonderful stay and felt very special for his birthday. Each staff member is happy to be there and work together as a team and we had a blast. Oh. shout out for coordinating his birthday cake which was delicious and his bottle of bubbles 🙏💕Thank you for an unforgetable experience. We will search for yoir hotels in our next trips around the world 💕🙏
Saby & Jonathan

Dear Sabina,

Thank you so much for taking the time to share your detailed and positive experience with us. We are delighted to know that you enjoyed your stay at our hotel and that it was special enough to deserve such kind words.

We are delighted that our staff, from the reception team to the housekeeping and bar staff, contributed to making you feel welcome and cared for. We are proud of our team, and your comments about the efficiency and friendliness of the service, as well as your special mentions, are very motivating for the entire team.

It is a pleasure to know that Jonathan's birthday celebration was memorable and that the thoughtful touch of the cake and bottle of bubbly made the occasion even more special. We are also delighted that you enjoyed the sea views and the dining experience in our bar.

We sincerely hope to have the pleasure of welcoming you back on your future trips.

Thank you very much for your trust and kindness.
No Public Name
Reviewed: 4 months ago (10/03/2025)
Date of experience: 03/2025

Una experiencia increíble, todo perfecto!!!

Estimada Señora Barrutia,

Muchas gracias por su maravillosa valoración y por elegir Lasala Plaza Hotel para su estancia.

Nos emociona saber que tuvo una experiencia increíble y que todos los aspectos de su estancia, desde la habitación y limpieza hasta el servicio y ubicación, fueron de su agrado.

Esperamos tener el placer de recibirle nuevamente en un futuro cercano. ¡Hasta pronto!
No Public Name
Reviewed: 4 months ago (07/03/2025)
Date of experience: 03/2025

Wonderful! Very helpful, knowledgable and friendly staff. Beautiful location. A lovely hotel.

By Lillet
Reviewed: 4 months ago (05/03/2025)
Date of experience: 03/2025

Très agréable pour une nuit

By Michael J Fernandes
Reviewed: 4 months ago (05/03/2025)
Date of experience: 03/2025

Had a really nice stay at the hotel. Great room, great views, friendly service, ecological conscious.

No Public Name
Reviewed: 4 months ago (05/03/2025)
Date of experience: 03/2025

Parfait
Service voiturier indispensable

By PEYR
Reviewed: 4 months ago (03/03/2025)
Date of experience: 02/2025

très bonne expérience

By Alejandro Cuevas
Reviewed: 4 months ago (03/03/2025)
Date of experience: 02/2025

Fenomenal

Estimado Señor Alejandro Cuevas,

Muchas gracias por su excepcional valoración y por habernos elegido para su estancia.

Nos alegra mucho saber que su experiencia en Lasala Plaza Hotel ha sido fenomenal y que todos los aspectos, desde la habitación hasta el servicio y la ubicación, han cumplido con sus expectativas.

Esperamos tener la oportunidad de recibirle nuevamente en un futuro cercano.

¡Hasta pronto!
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