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Public Reviews Score
90%

"Very satisfied"

Based on 1,809 reviews
:
By Etcheverry
Couple
20-29 years
Reviewed: 7 years ago (26/01/2019)
Date of experience: 01/2019

Hôtel super bien situer, au pied des pistes avec une vue magnifique. Personnel au top ainsi que les prestations.
Hôtel chaleureux, on s'y sent comme chez nous.

By Moira Hogg
Friends
60-69 years
Reviewed: 7 years ago (20/01/2019)
Date of experience: 01/2019

My stay at Le Refuge was very enjoyable apart from the nights that were disturbed by noise from other less considerate guests. This was perhaps the worst willful disturbance I've ever experienced in a hotel and was unacceptable.

Dear Mr and Mrs HOGG,

Thank you so much for your evaluation and your kind comments.
It has been a great pleasure to accomodate you with our hotel.

We feel so sorry about the noisy guests we had during your stay. I have told them several times to remain quiet but obviously they didn't care. This is something difficult to deal with...
Luckily that does not happen very often

We look forward to welcoming you again.

Kindest Regards

Le Refuge staff.
By Joigneault
Couple
40-49 years
Reviewed: 7 years ago (20/01/2019)
Date of experience: 01/2019

Un séjour agréable, un accueil et un cadre chaleureux. Nous reviendrons avec plaisir et en confiance.

By Mercier
Couple
20-29 years
Reviewed: 7 years ago (10/01/2019)
Date of experience: 01/2019

Très bien accueilli , très bon séjour , à refaire

No Public Name
Family
40-49 years
Reviewed: 7 years ago (06/01/2019)
Date of experience: 12/2018

Excellente ! Dommage qu'il n'y ait pas de restaurant pour ne pas avoir à sortir le soir.

By Castelain
Family
50-59 years
Reviewed: 7 years ago (04/01/2019)
Date of experience: 01/2019

Très bon séjour, hôtel très agréable, confortable, bien situé, très bon accueil

By Rouchon
Couple
40-49 years
Reviewed: 7 years ago (04/01/2019)
Date of experience: 01/2019

Très bien accueillis
Bon petit déjeuner
Bon établissement dans l’ensemble

By Michel Charlot
Family
50-59 years
Reviewed: 7 years ago (04/01/2019)
Date of experience: 01/2019

satisfaisante malgré quelques désagréments mais un personnel à l'écoute et une offre de compensation .

No Public Name
Couple
40-49 years
Reviewed: 7 years ago (04/01/2019)
Date of experience: 01/2019

Great! We really enjoyed our stay! There is good ski room also :)

Thank you very much for your evaluation and your kind comments.
It has been a great pleasure to accomodate you with our hotel.
We look forward to welcoming you again.
Kindest Regards
Le Refuge staff.
By Sian
Family
40-49 years
Reviewed: 7 years ago (04/01/2019)
Date of experience: 01/2019

Excellent location staff great it’s a 3 star hotel could do with a little update but we lived it and would definitely go back.
Thank you we had a amazing new year

Thank you very much for your evaluation and your kind comments.
It has been a great pleasure to accomodate you with our hotel.
We look forward to welcoming you again.
Kindest Regards
Le Refuge staff.
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