Le Tsuba Hotel hotel logohotel logo
Public Reviews Score
91%

"Very satisfied"

Based on 4,452 reviews across 13 portals
:
By Martin G
Business
40-49 years
Reviewed: 2 months ago (21/01/2025)
Date of experience: 01/2025

Overall very good experience. Location, Hotel, Personal all was excelent!

Dear Martin,
Thank you for all your compliments; it truly means a lot to us.
We hope to have the pleasure of welcoming you again soon :)
Best regards,
Paulo
Chief Marketing Officer
By ADVANCE CAPITAL
Business
30-39 years
Reviewed: 2 months ago (21/01/2025)
Date of experience: 01/2025

Les collaborateurs semblent aimer la qualité des chambres et du service !

Cher client,
Merci pour tous vos compliments :)
Nous espérons avoir le plaisir de vous accueillir de nouveau prochainement au Tsuba.
Bien à vous,
Paulo
Chief Marketing Officer
No Public Name
Business
50-59 years
Reviewed: 3 months ago (17/01/2025)
Date of experience: 01/2025

Très bel hôtel
Bien tenu calme très propre
Très bons petits dej
Personnel attentif et gentil
MERCI

Chère Marguie,
Merci pour tous vos compliments :)
Nous espérons avoir le plaisir de vous accueillir de nouveau prochainement au Tsuba.
Bien à vous,
Paulo
Chief Marketing Officer
By Le Gal
Business
50-59 years
Reviewed: 3 months ago (17/01/2025)
Date of experience: 01/2025

Hôtel de beau standing , un personnel professionnel, mais étonnamment des soucis pour un voyageur de courte durée qui ne devrait pas être oublié.

Cher Le Gal,
Merci de nous avoir apporté plus de précisions sur ce qui, selon vous, nécessite des améliorations. Vos critiques constructives nous aident à nous améliorer chaque jour.
Nous espérons avoir le plaisir de vous accueillir de nouveau prochainement au Tsuba.
Bien à vous,
Paulo
Chief Marketing Officer
By Melissa Vota
Business
30-39 years
Reviewed: 3 months ago (17/01/2025)
Date of experience: 01/2025

Très agréable et personnel très serviable.

Chère Melissa Vota,
Merci pour tous vos compliments, cela nous touche :)
Nous espérons avoir le plaisir de vous accueillir de nouveau prochainement au Tsuba.
Bien à vous,
Paulo
Chief Marketing Officer
By Magic
Family
60-69 years
Reviewed: 3 months ago (13/01/2025)
Date of experience: 01/2025

A very nice hotel, inviting friendly and in a good location. Large enough yo offer good facilities, small enough to feel homely.

Dear guest,
What a pleasure to know that you had a magical experience with us!
Thank you for all your compliments.
We hope to have the pleasure of welcoming you again soon :)
Best regards,
Paulo
Chief Marketing Officer
No Public Name
Family
40-49 years
Reviewed: 3 months ago (02/01/2025)
Date of experience: 01/2025

Waren das 2. Mal in diesem Hotel und waren diesmal nicht so zufrieden wie beim 1. Mal.

Dear guest,
Sorry if we did not meet your expectations.
By the way, we did not experience any technical problems with our heating or water temperature during the days you stayed with us. Apologize if the warmth was not sufficient for you.
Thank you for providing more details on what, in your opinion, needs improvement. Your constructive feedback helps us to improve every day.
We hope to have the pleasure of welcoming you again soon at Tsuba.
Best regards,
Paulo
Chief Marketing Officer
No Public Name
Business
30-39 years
Reviewed: 3 months ago (26/12/2024)
Date of experience: 12/2024

Top rien a dire a par le tarif

Chère Mokrane,
Merci pour tous votre retour.
Merci également de nous avoir apporté plus de précisions sur ce qui, selon vous, nécessite des améliorations. Vos critiques constructives nous permettent de nous améliorer chaque jour.
Nous espérons avoir le plaisir de vous accueillir de nouveau prochainement au Tsuba.
Bien à vous,
Paulo
Chief Marketing Officer
No Public Name
Couple
30-39 years
Reviewed: 4 months ago (17/12/2024)
Date of experience: 12/2024

Bonne expérience !!!

Cher Storelli,
Un très grand merci d'avoir partagé votre expérience.
L'ensemble de l'équipe souhaite vous recevoir prochainement.
Sincèrement,
Paulo
Chief Marketing Officer
By Rocco De Pasquale
Family
60-69 years
Reviewed: 4 months ago (08/12/2024)
Date of experience: 12/2024

Ottima l'accoglienza e il servizio di reception!

Dear Rocco De Pasquale,
A huge thank you for sharing your experience.
We hope to have the pleasure of hosting you again at the Tsuba Hotel and to provide you with a 100% satisfying experience!
Sincerely,
Paulo
Chief Marketing Officer
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