Maison Messmer Baden-Baden - Hommage Luxury Hotels Collection hotel logohotel logo
Public Reviews Score
92%

"Very satisfied"

Based on 1,235 reviews
:
No Public Name
Couple
40-49 years
Reviewed: 1 year ago (26/08/2024)
Date of experience: 08/2024

Great experience overall. Staff professional. Hotel neat and clean. Beautiful Spa

Dear guests,

Thank you for your kind review! We’re thrilled to hear that you had a great experience with us. It's wonderful to know that you appreciated our professional staff, the cleanliness of the hotel, and our beautiful spa.

We look forward to welcoming you back soon!

Best regards,

Benedikt Jadzenski
Guest Relations
No Public Name
Friends
30-39 years
Reviewed: 1 year ago (25/08/2024)
Date of experience: 08/2024

Sehr schönes Hotel mit sehr freundlichem und aufmerksamen Personal. Top Lage. Wir kommen sehr gerne wieder.

Liebe Gäste,

herzlichen Dank für Ihre wunderbare Bewertung! Es freut uns sehr, dass Sie sich bei uns wohlgefühlt haben und unser freundliches, aufmerksames Personal sowie die Top-Lage unseres Hotels zu schätzen wissen.

Wir freuen uns schon jetzt darauf, Sie bald wieder bei uns begrüßen zu dürfen!

Mit besten Grüßen,

Benedikt Jadzenski
Guest Relations
No Public Name
Alone
20-29 years
Reviewed: 1 year ago (24/08/2024)
Date of experience: 08/2024

Super!! Das ist was man erwartet

Lieber Gäste,

herzlichen Dank für Ihr tolles Feedback! Es freut uns sehr, dass wir Ihre Erwartungen erfüllen konnten und Sie Ihren Aufenthalt bei uns genossen haben.

Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!

Beste Grüße,

Benedikt Jadzenski
Guest Relations
No Public Name
Family
40-49 years
Reviewed: 1 year ago (24/08/2024)
Date of experience: 08/2024

Wonderful hotel in a wonderful location. Very friendly to children

Dear guests,

Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and appreciated our child-friendly atmosphere. It's always our goal to create a welcoming environment for all our guests, especially families.

We look forward to welcoming you and your family back to our hotel in the near future!

Best regards,

Benedikt Jadzenski
Guest Relations
No Public Name
Family
50-59 years
Reviewed: 1 year ago (23/08/2024)
Date of experience: 08/2024

The location is excellent because It's near the center and the receptionists were friendly and the hotel is clean

Dear guest,
thank you for your positive feedback! We're delighted to hear that you found our location convenient for exploring the city center. Our team at the reception always strives to provide friendly and helpful service, and we're glad you felt well taken care of. It's also wonderful to know that you appreciated the cleanliness of the hotel. We hope to welcome you back soon
best regards
Tanja Ritz
guest relation
No Public Name
Couple
70-79 years
Reviewed: 1 year ago (22/08/2024)
Date of experience: 08/2024

Sehr gepfegt und sehr guter Service.

Dear guest,
vielen Dank für Ihr positives Feedback! Es freut uns sehr, dass Sie unseren gepflegten Zustand und den sehr guten Service schätzen. Wir geben stets unser Bestes, um unseren Gästen einen angenehmen Aufenthalt zu bieten. Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen.
Beste Grüße
Tanja Ritz
Guest Relation
No Public Name
Friends
50-59 years
Reviewed: 1 year ago (22/08/2024)
Date of experience: 08/2024

10 out of 10
- Like any other five star hotel, there is some downside. But the staff of trustworthy to fix it.

Dear guest,
thank you for your honest feedback! While we strive to offer a flawless experience, we understand that there can sometimes be challenges. We're glad our team was able to address any issues promptly and to your satisfaction. We appreciate your trust and look forward to welcoming you back for an even better stay in the future.
Best regards
Tanja Ritz
guest relation
No Public Name
Couple
40-49 years
Reviewed: 1 year ago (21/08/2024)
Date of experience: 08/2024

Super schönes Hotel in zentraler Lage. Uns hat es an nichts gefehlt.

Sehr geehrter Gast,
vielen Dank für Ihre tolle Bewertung! Es freut uns sehr, dass Ihnen unser Hotel und die zentrale Lage so gut gefallen haben. Es ist schön zu hören, dass es Ihnen an nichts gefehlt hat. Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen.
Beste Grüße
Tanja Ritz
Guest Relation
No Public Name
Couple
60-69 years
Reviewed: 1 year ago (20/08/2024)
Date of experience: 08/2024

Sehr schönes Hotel in bester Lage

Sehr geehrter Gast,
vielen Dank für Ihr positives Feedback! Es freut uns sehr, dass Ihnen unser Hotel und die hervorragende Lage gefallen haben. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.
Beste Grüße
Tanja Ritz
guest relation
No Public Name
Couple
40-49 years
Reviewed: 1 year ago (19/08/2024)
Date of experience: 08/2024

Clean, nice design, very calm and spacious. Beautiful sauna with mosaic

Dear guest,
thank you so much for your wonderful feedback! We're thrilled to hear that you found the design clean and nice, and that you enjoyed the calm and spacious environment. It's great to know that our beautiful mosaic sauna made your stay even more special. We look forward to welcoming you again soon!"

best regards
Tanja Ritz
guest relation
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