Melter Hotel & Apartments hotel logohotel logo
Public Reviews Score
93%

"Very satisfied"

Based on 3,583 reviews across 9 portals
:
By Zuzana Putalova
Business
30-39 years
Reviewed: 1 week ago (09/09/2025)
Date of experience: 09/2025

Wir waren sehr zufrieden mit unserem Aufenthalt. Die Terrasse zum Innenhof war super, auch die Größe und Ausstattung des Zimmers hat uns sehr gut gefallen. Außer dass der Kaffee bei der Reinigung nicht aufgefüllt wurde war alles top :)

Liebe Zuzana Putalova,

vielen Dank, für Deine tolle Bewertung.
Es ist schön zu lesen, dass Du mit Deinem Aufenthalt zufrieden warst und dir besonders die Terrasse zum Innenhof, die Größe sowie die Ausstattung des Zimmers gefallen haben. Genau solche Rückmeldungen motivieren uns, weil wir sehen, dass unsere Gäste sich bei uns wohlfühlen und die kleinen Details zu schätzen wissen.

Es freut uns sehr, dass der kleine Punkt mit dem nicht aufgefüllten Kaffee Deinen positiven Gesamteindruck nicht getrübt hat und Du den Aufenthalt in so guter Erinnerung behältst.

Wir würden uns wirklich freuen, Dich bald wieder bei uns willkommen zu heißen – dann selbstverständlich mit frisch aufgefülltem Kaffee und hoffentlich noch ein paar weiteren Annehmlichkeiten, die Deinen Besuch noch angenehmer machen.

Herzliche Grüße aus unserer Neighborhood
Jacqueline & Dein Melter Team
By Penny
Couple
60-69 years
Reviewed: 2 weeks ago (03/09/2025)
Date of experience: 08/2025

Great stay, wish it had been longer

Dear Penny,

Thank you for your great review! We're so glad you enjoyed your stay, even though it was short. We hope you'll have the chance to stay with us again for a longer visit next time!

Looking forward to welcoming you back soon!

Best regards,

Laura & Your Melter Team
No Public Name
Couple
70-79 years
Reviewed: 3 weeks ago (29/08/2025)
Date of experience: 08/2025

Excellent modern hotel - good value, well sited and I would strongly recommend

Dear John,

Thank you so much for your excellent review and recommendation! We’re thrilled to hear that you enjoyed your stay with us and appreciated our location, value, and modern atmosphere.

It means a lot to us to know that you would strongly recommend us.

We hope to have the pleasure of welcoming you back soon!

Warm regards,

Laura & Your Melter Team
No Public Name
Family
40-49 years
Reviewed: 3 weeks ago (25/08/2025)
Date of experience: 08/2025

Très belle expérience je recommande

Dear Burgel,

Thank you for your positive feedback and for sharing your impressions with us.
We are happy that you had such a wonderful experience with us and that you particularly liked our location.
It's great to read that you appreciated the friendliness of our team – that means a lot to us!
We greatly appreciate your recommendation and hope to welcome you back during your next stay in Nuremberg.

Best regards,
Amar & Your Melter Team
No Public Name
Alone
30-39 years
Reviewed: 4 weeks ago (18/08/2025)
Date of experience: 08/2025

Except for the breakfast everything was awesome. The best overall hotel in my 6 cities trip!

Dear Long,

Thank you so much for your kind words! We're thrilled to hear that you had an awesome experience with us and that we were the best hotel in your 6-city trip! It really means a lot to us.

Regarding the breakfast, we always aim to offer high-quality options, so we’ll definitely take your feedback into consideration as we continue to improve. We hope you still enjoyed it, but we’d love to hear more if you have specific suggestions.

Thanks again for staying with us, and we hope to welcome you back in the future!

Best regards,

Laura & Your Melter Team
By Marie-Louise de Lange
Family
50-59 years
Reviewed: 6 weeks ago (07/08/2025)
Date of experience: 08/2025

Very nice room on a very good location!

Dear Marie-Louise de Lange,

Thank you so much for your great feedback! We're delighted that you enjoyed your room and the little extras like the coffee and tea.

Our central location is truly a highlight – it offers the ideal starting point for exploring Nuremberg and all its sights easily on foot. We're glad you appreciated that!

We also thank you for your praise regarding the cleanliness and friendliness of our team. It means a lot to us to know that you felt completely at home with us.

It would be a great pleasure to welcome you back in our neighborhood!

Best regards,
Amar & Your Melter Team
No Public Name
Couple
50-59 years
Reviewed: 6 weeks ago (05/08/2025)
Date of experience: 08/2025

Nice room a little long walk to the room 117. Bad service in reception. Good location

Dear Haarbo,

Thank you for your feedback.

We’re sorry to hear that you were not satisfied with the service at reception. As you left a day earlier, our colleagues refunded you for the parking ticket, which turned out to be an overpayment. As explained on-site, we are unable to refund the additional amount you paid at the parking garage.

All our guests have the option to ask the parking staff for assistance if something isn't working, or to contact us directly at the hotel by phone. We are confident that our staff was as polite and helpful as always, and we regret any misunderstanding that may have occurred.

We’re glad to hear, however, that everything else during your stay was to your satisfaction. We hope you were able to enjoy your time in the city, and we would love to welcome you again on your next visit.

Kindest regards,
Laura & Your Melter Team
No Public Name
Family
30-39 years
Reviewed: 6 weeks ago (05/08/2025)
Date of experience: 07/2025

Very friendly staff, helpful, clean, and conviently located.

Dear Roenicke,
Thank you for your great feedback!
We’re so glad to hear that you found our staff friendly and helpful, and that you appreciated the cleanliness and convenient location.
We hope to welcome you again soon!

Kindest regards,
Laura & Your Mleter Team
By Guy Chapman
Couple
60-69 years
Reviewed: 6 weeks ago (05/08/2025)
Date of experience: 08/2025

Very positive and we would stay again when back in Nurdmberg

Dear Guy,
Thank you for your kind words!
We’re thrilled to hear you had a positive experience and would choose to stay with us again on your next visit to Nuremberg. We look forward to welcoming you back!

Kindest regards,

Laura & Your Melter Team
No Public Name
Family
40-49 years
Reviewed: 2 months ago (26/07/2025)
Date of experience: 07/2025

Super krásná lokalita

Dear Moysh,

Thank you for your wonderful feedback!

We're delighted that you liked our location in the heart of the city. We were also delighted to read your praise for the cleanliness and the friendliness - that means a lot to us and we will forward your kind words to the rest of the team!

We hope to welcome you back soon.

Best regards,

Megan & Your Melter Team
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