einfaches günstiges Hotel was alles hat was ich brauchte
Apart from the strange experience with the chambermaid, we had a very comfortable stay. The lobby is comfortable and spacious, the location was very near to family and amenities, and the rooms very pleasant. We will definitely stay again.
Thank you for taking the time to evaluate our hotel.
We are sorry about the situation with the chambermaid and we would like to apologize for there circumstances.
The whole thing was discussed with the appropriate department and we endeavor that future problems of this kind will not occur again.
Regarding your payment for the accommodation, we would like to inform you, that your rooms have been booked and paid through an online travel portal.
As a hotel, it is unfortunately not known to us, which price you have selected and paid for. The billing is done completely via the travel portal. The issuing of such a bill is also carried out by these company.
Your feedback is very helpful to improve our service in the future.
We would be glad to welcome you again in Motel Plus.
War ein ganz netter besuch
gutes Preis Leistungsverhältnis
Frühstück könnte etwas ausgefallener sein.
Fine. Room was lovely and clean. Hotel was close to trainstation. Breakfast was awful and staff were rude.
thank you for sharing your experience. We are glad that you were satisfied with the room and location of our hotel.
I'm sorry to hear you were disappointed with the breakfast experience. We offer a variety of vegan food, such as vegan spreads, different muslis and fruit salad. We regret, however, that we had just run out of soy milk, which we usually always provide on the buffet.
Thank you for drawing our attention to the service. We are sorry about the rude behavior of our colleague and will sensitize our staff again.
We very much hope that you will give us the opportunity to change your impression of Motel Plus to a positive one during your next stay with us and would be glad to welcome you again as a guest.
Carolin v. Lützow
Front Office Supervisor
Gefällt mir gut
Sauber, gepflegt, zweckmäßig aber trotzdem gemütlich