No Public Name
Couple
40-49 years
Reviewed:
2 years ago
(04/08/2024)
Date of experience:
08/2024
By Leonhard
Couple
50-59 years
Reviewed:
2 years ago
(04/08/2024)
Date of experience:
07/2024
No Public Name
Family
60-69 years
Reviewed:
2 years ago
(04/08/2024)
Date of experience:
08/2024
By Kirnberger
Family
50-59 years
Reviewed:
2 years ago
(03/08/2024)
Date of experience:
07/2024
By Susanne Gwosch
Alone
60-69 years
Reviewed:
2 years ago
(02/08/2024)
Date of experience:
07/2024
By Rob van Hoof
Couple
30-39 years
Reviewed:
2 years ago
(02/08/2024)
Date of experience:
07/2024
No Public Name
Couple
70-79 years
Reviewed:
2 years ago
(01/08/2024)
Date of experience:
07/2024
By Christa Spalt
Family
70-79 years
Reviewed:
2 years ago
(01/08/2024)
Date of experience:
07/2024
No Public Name
Couple
60-69 years
Reviewed:
2 years ago
(01/08/2024)
Date of experience:
07/2024
By Steffen Martin u Sabine
Couple
50-59 years
Reviewed:
2 years ago
(31/07/2024)
Date of experience:
07/2024
Clearly: VERY DISAPPOINTING.
We have come many times for 10 years, and it's clearly not anymore the hotel we loved.
- We used to love the cosy and peaceful atmosphere, and didn't find it back this time. Loud children everywhere while it's supposed to be a "Ruhe Hotel".
- The staff is very impersonal and doesn't speak german well. It was sometimes hard to be understood. We used to love the easy way the previous staff who made you feel at home.
- The welcome drink disappeared. Now it's like any common hotel, the check-in takes place standing at reception.
- Many items disappeared at the buffet in the bistro area: where are the hot dish, cheese, soda, and nuts? Same remark for the breakfast. It gives the impression of a stingy hotel.
- Aufguss and Salz-peeling disappeared in the spa area, also some showers don't work.
- Massage jets didn't work in the swimming-pool. Also, the jacuzzi didn't work all the time.
- Many mistakes at dinner: we signaled a kiwi allergy by writing it on the menu in the morning. We signaled it again to the waiter in the restaurant, and we got a dessert WITH kiwi! So we asked for the same dessert without kiwi, and we got another icecream. So we asked again for the same dessert without kiwi, and we got another icecream again. And finally we got the right dessert without fruit salad on the third time...
We talked about all these points to other regular customers (people in the hotel and our family and friends) who got exactly the same feeling.
The hotel Adler was THE perfect place for us for some years, we really felt at home in a great and peaceful atmosphere. It's not the case anymore. Now the hotel is more like a common holiday hotel which lost its spirit.