Nelson's Hôtel hotel logohotel logo
Public Reviews Score
85%

"Very satisfied"

Based on 1,218 reviews
:
By Spaak Bruno
Couple
50-59 years
Reviewed: 7 years ago (29/12/2018)
Date of experience: 12/2018

Guest has not commented on review

No Public Name
Group
70-79 years
Reviewed: 7 years ago (28/12/2018)
Date of experience: 12/2018

Guest has not commented on review

By Francesca Starling
Business
30-39 years
Reviewed: 7 years ago (20/12/2018)
Date of experience: 12/2018

Very nice enjoyable experience. Staff members were friendly and happy to help. Room was clean and comfortable. Would be nice to have tea and coffee making facilities in room.

Dear Francesca,Thank you for taking time to share this review of your recent stay.
It is always rewarding for our team to be commended by a guest and we are truly delighted to hear that you received a courteous and professional service and that we met the standards you expected.
We have noted your comment with regards to the tea and coffee making facilities and will consider for the future.
However, you can always request a tea or coffee at reception.
Nevertheless we are glad you found your room to be of comfort
It would be a pleasure to welcome you back in the near future.
Best regards,
John Verwee, Manager
No Public Name
Family
50-59 years
Reviewed: 7 years ago (18/12/2018)
Date of experience: 12/2018

Guest has not commented on review

No Public Name
Couple
50-59 years
Reviewed: 7 years ago (18/12/2018)
Date of experience: 12/2018

Guest has not commented on review

By Thiry
Friends
30-39 years
Reviewed: 7 years ago (11/12/2018)
Date of experience: 12/2018

Guest has not commented on review

No Public Name
Family
30-39 years
Reviewed: 7 years ago (11/12/2018)
Date of experience: 12/2018

Guest has not commented on review

No Public Name
Friends
40-49 years
Reviewed: 7 years ago (04/12/2018)
Date of experience: 12/2018

Guest has not commented on review

By Romano Vincenzo
Business
50-59 years
Reviewed: 7 years ago (28/11/2018)
Date of experience: 11/2018

Ok

Dear Romano,
Thank you posting this feedback.
We are sorry not everything was to your satisfaction. We wish you had informed us regards to the heating, our dedicated team would have assisted.
We look forward to welcoming you back in the future.
Best wishes,
John Verwee, Manager
No Public Name
Family
40-49 years
Reviewed: 7 years ago (16/11/2018)
Date of experience: 11/2018

Guest has not commented on review

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