No Public Name
50-59 years
Reviewed:
4 days ago
(11/10/2025)
Date of experience:
10/2025
By Kimberly Hasapes
50-59 years
Reviewed:
4 days ago
(11/10/2025)
Date of experience:
10/2025
No Public Name
40-49 years
Reviewed:
1 week ago
(08/10/2025)
Date of experience:
10/2025
No Public Name
30-39 years
Reviewed:
1 week ago
(08/10/2025)
Date of experience:
10/2025
No Public Name
30-39 years
Reviewed:
1 week ago
(07/10/2025)
Date of experience:
10/2025
Guest has not commented on review
No Public Name
80+ years
Reviewed:
1 week ago
(06/10/2025)
Date of experience:
10/2025
By Paullie chandler
50-59 years
Reviewed:
1 week ago
(06/10/2025)
Date of experience:
10/2025
By MS Dan Yang Liu
70-79 years
Reviewed:
2 weeks ago
(02/10/2025)
Date of experience:
09/2025
Guest has not commented on review
By Tapti panda
40-49 years
Reviewed:
2 weeks ago
(30/09/2025)
Date of experience:
09/2025
By KATHLEEN
50-59 years
Reviewed:
2 weeks ago
(29/09/2025)
Date of experience:
09/2025
It’s difficult to understand the placement of the hotel right next to the plant given the perpetual smell. It makes little sense.
Thank you for taking the time to share your feedback and for providing your ratings across several aspects of your stay.
We appreciate your comments regarding the hotel’s location next to the plant and understand how the presence of the smell may have affected your experience. Your perspective on the positioning of the property is valuable to us as we recognize the impact it can have on overall comfort. Just to explain the placement of our hotel. It was built in 1983 when the Blue Lagoon was next to it. The Blue Lagoon, which is a by-product from the geothermal power plant next to us, was moved in 2000 to where it is now. We are still at the same spot as we were in 1983 in the middle of the area we call Society without Waste, where the Geothermal Power Plant plays the key role as clean energy along with all the green operation in our area.
It is encouraging to know that you found the check-in process straightforward and the service level to your satisfaction. Your positive remarks about cleanliness are also greatly appreciated.
We also take note of your suggestion about room temperature control and understand how important this feature is for comfort. Thank you again for your candid feedback, which helps us in our ongoing efforts to improve the guest experience.