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Public Reviews Score
92%

"Very satisfied"

Based on 4,099 reviews across 7 portals
:
By Kathy
50-59 years
Reviewed: 1 week ago (06/05/2026)
Date of experience: 05/2026

Loved how close it is to airport and blue lagoon. The staff is friendly and we felt relaxed after a long flight.

Dear Kathy,

Thank you very much for your wonderful feedback and for your excellent ratings across all aspects of your stay.

We are truly delighted to know that the convenient location near the airport and Blue Lagoon contributed to a smooth and relaxing experience after your journey. It is also pleasing to hear that our team provided a warm welcome and made your stay comfortable.

Your positive remarks about the check-in process, room comfort, cleanliness, service, and overall atmosphere are greatly appreciated. Thank you for taking the time to share your impressions.
No Public Name
50-59 years
Reviewed: 2 weeks ago (01/05/2026)
Date of experience: 04/2026

We loved our short stay. From the first moment we fehlt that customer service was the top priority and your shuttle service was a pleasant surprise allowing us to take the bare minimum over to Blue Lagoon. Our dinner at Max's was great and the young Italian waitress went above and beyond making sure my husband was as comfortable as possible despite the broken bone in his foot. Your personal and hotel are run to the highest standards and we would give it our highest recommendation as the combination of top service and happy personal makes staying a pleasure. Kind Regards Marion Artho

Dear Marion Artho,

Thank you very much for your wonderful feedback and for your excellent ratings across so many aspects of your stay.

We are truly delighted to know that you felt warmly welcomed from the beginning and that the focus on attentive service stood out during your visit. It is particularly pleasing to hear that the shuttle service added convenience to your Blue Lagoon experience, and that your dinner at Max's was memorable, with thoughtful care provided to your husband.

Your kind remarks regarding the professionalism and dedication of our team mean a great deal to us. We are grateful for your high recommendation and are pleased that our service and the positive spirit of our staff contributed to an enjoyable stay.

Thank you for taking the time to share your impressions.
No Public Name
50-59 years
Reviewed: 2 weeks ago (30/04/2026)
Date of experience: 04/2026

Very kind staff, unique location and great also to have the Blue Lagoon in the neighbourhood.

Dear Eyjólfsdóttir,

Thank you very much for your wonderful feedback and for your excellent ratings across all aspects of your stay.

We are truly delighted to know that you appreciated the warm welcome from our team and found the location distinctive, especially with the Blue Lagoon conveniently nearby. It is also pleasing to hear that the comfort and cleanliness of your room, as well as the ease of check-in, contributed positively to your visit.

Your high recommendation and positive impressions of our service and setting mean a great deal to us. Thank you for taking the time to share your experience.
By Thomas Ryan
40-49 years
Reviewed: 3 weeks ago (23/04/2026)
Date of experience: 04/2026

Fantastic . Very accommodating for our last minute stop. Fantastic food at the restaurant. Would highly recommend

Dear Thomas Ryan,

Thank you very much for your wonderful feedback and for your excellent ratings across all aspects of your stay.

We are truly delighted to know that your last-minute visit was met with a warm welcome and that the flexibility of our team helped make your experience seamless. It is especially gratifying to hear that you enjoyed the food served in our restaurant and that check-in was straightforward and efficient.

Your enthusiastic recommendation and positive impressions of the room, cleanliness, service, and location mean a great deal to us. Thank you for taking the time to share your experience.
By CTrucco
50-59 years
Reviewed: 3 weeks ago (23/04/2026)
Date of experience: 04/2026

Exceptional!

Dear CTrucco,

Thank you very much for your wonderful feedback and for your excellent ratings across all aspects of your stay.

We are truly delighted to know that your visit to Northern Light Inn left such a positive impression, and that you found the check-in process seamless, the room comfortable, and the cleanliness and service to your satisfaction. It is also gratifying to hear that our location contributed positively to your overall experience.

Your high recommendation and enthusiastic comments mean a great deal to us. Thank you for taking the time to share your impressions.
No Public Name
30-39 years
Reviewed: 3 weeks ago (21/04/2026)
Date of experience: 04/2026

Guest has not commented on review

Dear Guest,

Thank you very much for your wonderful feedback and for your excellent ratings across all aspects of your stay.

We are truly delighted to know that your experience met your expectations, from the ease of check-in to the comfort and cleanliness of your room. It is gratifying to hear that the service and location contributed positively to your visit.

Your high recommendation is greatly appreciated. Thank you for taking the time to share your impressions.
No Public Name
40-49 years
Reviewed: 4 weeks ago (18/04/2026)
Date of experience: 04/2026

Guest has not commented on review

Dear Haudenschild,

Thank you for your feedback and your positive ratings regarding your stay.

We are pleased to hear that you found your room comfortable and appreciated the cleanliness. It is also good to know that your check-in experience was easy and straightforward.

We value your input on our service and location. Your comments help us continue to improve our guest experience. We hope you enjoyed your time with us.
No Public Name
20-29 years
Reviewed: 4 weeks ago (17/04/2026)
Date of experience: 04/2026

Guest has not commented on review

Dear Guest,

Thank you very much for your wonderful feedback and for your excellent ratings across all aspects of your stay.

We are truly delighted to know that your experience met your expectations so fully, from the ease of check-in to the comfort and cleanliness of your room. It is also gratifying to hear that the service and location contributed positively to your visit.

Your high recommendation is greatly appreciated. Thank you for taking the time to share your impressions.
By Elena
50-59 years
Reviewed: 4 weeks ago (13/04/2026)
Date of experience: 04/2026

Struttura bella e pulita, immersa in un paesaggio vulcanico unico e affascinante, circondato da campi di lava. Camere semplici e pulite. Accoglienza e personale molto gentili e disponibili.

Cara Elena,

Siamo lieti di sapere che ha apprezzato l'esclusivo paesaggio vulcanico che circonda il nostro hotel e che l'atmosfera ha contribuito a rendere il suo soggiorno memorabile.

È un piacere sapere che ha apprezzato la semplicità e la pulizia delle camere, così come la calorosa accoglienza del nostro team. Sapere che il nostro personale l'ha fatta sentire a suo agio e supportata durante tutto il suo soggiorno è per noi una grande soddisfazione.

Grazie per aver condiviso la sua esperienza e per l'ottima raccomandazione. Speriamo di poterla accogliere nuovamente in futuro.
No Public Name
50-59 years
Reviewed: 5 weeks ago (10/04/2026)
Date of experience: 04/2026

This place cost us nearly twice what we paid for way better hotels (Hotel Borg & Hotel Geysir) yet they wanted extra for me to use the sauna??
The surrounding area is the most unattractive I’ve seen in Iceland (maybe anywhere).
We were so disappointed as this place & Blue Lagoon were supposed to be the highlight of our trip.

Dear fox,

Thank you for sharing your candid feedback and for taking the time to provide detailed impressions of your stay.

We are pleased to know that you found the check-in process efficient and that aspects such as room comfort, cleanliness, and service met some of your expectations. Your observations about these areas are appreciated.

We are genuinely sorry to hear that the location and overall experience did not align with your hopes, especially given your anticipation for visiting. Your perspective on the surrounding environment and the impression of the nearby construction work is noted, and we understand how these factors affected your visit.

Your input regarding the communication of local conditions and amenities is important to us, as transparency and guest satisfaction are priorities. Thank you again for providing your honest feedback.
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