No Public Name
60-69 years
Reviewed:
5 days ago
(14/04/2025)
Date of experience:
04/2025
By Wanderlucio
30-39 years
Reviewed:
2 weeks ago
(07/04/2025)
Date of experience:
04/2025
By Kathy W
60-69 years
Reviewed:
3 weeks ago
(01/04/2025)
Date of experience:
03/2025
By Stephan Böttcher
30-39 years
Reviewed:
3 weeks ago
(31/03/2025)
Date of experience:
03/2025
No Public Name
50-59 years
Reviewed:
3 weeks ago
(31/03/2025)
Date of experience:
03/2025
By Jeff Boucher
50-59 years
Reviewed:
4 weeks ago
(19/03/2025)
Date of experience:
03/2025
By Patricia H
60-69 years
Reviewed:
4 weeks ago
(19/03/2025)
Date of experience:
03/2025
By Stacy
60-69 years
Reviewed:
4 weeks ago
(19/03/2025)
Date of experience:
03/2025
By Sandra phillips
50-59 years
Reviewed:
5 weeks ago
(18/03/2025)
Date of experience:
03/2025
By Angie
40-49 years
Reviewed:
5 weeks ago
(18/03/2025)
Date of experience:
02/2025
A nice hotel for the healthy. But not ideal if you've lung issues. SO2 levels from nearby volcanic vents ranged from 25-100 µg/m3. In the 0-350 range this won't bother most people, but those with lung issues may have respiratory symptoms. We did have symptoms when we opened the windows to try to cool the room below 24°C. My wife likes to sleep at 20°C, so we had an uncomfortable night. To avoid whiny customers you might want to mention this. No way to know this before hand unless you inform potential customers in advance. We left after 1 night of a 3 night booking. Because we booked though hotels.com, we were refunded 1 night for 2 rooms, but were still charged $650 for the second night we did not stay. I understand the business need, yet cannot help but had we known of the SO2 issue we probably would have avoided the hotel to everyone's benefit. Despite this very particular complaint, this is a wonderful hotel for most.