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Public Reviews Score
92%

"Very satisfied"

Based on 4,103 reviews across 7 portals
:
By Janie Cohen
60-69 years
Reviewed: 6 months ago (16/09/2025)
Date of experience: 09/2025

Beautiful hotel and friendly , helpful staff. We loved it and would definitely come back!

Hi Janie Cohen,

Thank you very much for your wonderful feedback and for your excellent ratings across all aspects of your stay.

We are delighted to hear that you loved your experience at the hotel and that our team’s friendliness and helpfulness contributed positively to your visit. It is also wonderful to know that the check-in process was smooth, your room met your expectations, and the location and cleanliness added to your enjoyment.

Your kind words and intention to return truly mean a great deal to us. Thank you for taking the time to let us know how much you enjoyed your stay.
By Alan Medina
40-49 years
Reviewed: 7 months ago (14/09/2025)
Date of experience: 09/2025

Guest has not commented on review

Hi Alan Medina,

Thank you very much for your excellent ratings and for taking the time to share your feedback.

We are delighted to hear that you enjoyed your experience with us, from the ease of check-in and the comfort of your room to the cleanliness, attentive service, and our convenient location.

Your high recommendation means a great deal to us. Thank you for letting us know about your stay.
No Public Name
50-59 years
Reviewed: 7 months ago (12/09/2025)
Date of experience: 09/2025

Great location. Excellent service. Rooms are not fancy, but very clean.

Hi,

Thank you very much for your feedback and for your excellent ratings across all aspects of your stay.

We are pleased to hear that our location and service contributed positively to your visit, and that you found the check-in process smooth and your room spotlessly clean. It is also wonderful to know that your overall experience met your expectations, and your willingness to recommend us is truly appreciated.

Your comments mean a great deal to us. Thank you again for taking the time to share your impressions.
By Cliff Harrison
60-69 years
Reviewed: 7 months ago (11/09/2025)
Date of experience: 09/2025

Thoroughly enjoyable stay, hotel, room & restaurant all excellent

Hi Cliff Harrison,

Thank you very much for sharing your wonderful feedback and for your excellent ratings across all aspects of your stay.

We are delighted to hear that you thoroughly enjoyed your visit, finding the hotel, your room, and the restaurant to be excellent. It is also great to know that the check-in process was smooth and that you appreciated the service, cleanliness, and convenient location.

Your kind words and high recommendation mean a great deal to us. Thank you again for letting us know how much you enjoyed your experience.
By Jutta
70-79 years
Reviewed: 7 months ago (09/09/2025)
Date of experience: 09/2025

Guest has not commented on review

Hi Jutta,

Thank you very much for your excellent ratings and for taking the time to share your feedback.

Your high recommendation means a great deal to us. Thank you again for letting us know about your visit.
By Duane Rogers
40-49 years
Reviewed: 7 months ago (08/09/2025)
Date of experience: 09/2025

Loved it, the restaurant was nice, great food and service. We got a call for the Northern Lights, never seen them before, they were not super clear but still a great experience, loved this place, will tell others to go and the location is great! I got to meet the owner who told us stories about the volcanic activity in the area and showed up pictures and video off their phone, was awesome!!

Hi Duane Rogers,

Thank you very much for sharing your enthusiastic feedback and for your excellent ratings across so many aspects of your stay.

We are delighted to hear that you enjoyed your visit, especially the dining experience at our restaurant and the attentive service you received throughout your stay. It is wonderful to know that the Northern Lights wake-up call allowed you to witness this natural phenomenon firsthand, making your trip even more memorable.

Your comments about the engaging stories regarding the local volcanic activity are greatly appreciated, and we are glad this added an enriching touch to your experience. Your kind words and intention to recommend us to others truly mean a great deal to our team.

Thank you again for taking the time to let us know how much you loved your stay. We hope to have the pleasure of welcoming you back one day.
By Patricia Jonas
40-49 years
Reviewed: 7 months ago (07/09/2025)
Date of experience: 09/2025

Good experience

Hi Patricia Jonas,

Thank you for taking the time to share your feedback and for your positive ratings across several aspects of your stay.

We are glad to hear that your experience was a good one and that the check-in process was especially convenient for you. It is also wonderful to know that you were satisfied with the comfort of your room, the level of cleanliness, the quality of service provided, and our location.

Your comments and scores are appreciated as we continue to work on enhancing the experience for all our guests. Thank you again for letting us know about your visit.
No Public Name
50-59 years
Reviewed: 7 months ago (05/09/2025)
Date of experience: 09/2025

Very positive

Dear Guest,

Thank you for sharing your experience and for the wonderful ratings across different aspects of your stay. We are pleased to know that you found the check-in process smooth and appreciated the comfort and cleanliness of your room.

Your positive remarks motivate us to continue providing attentive service. We value your feedback regarding our service and location, and will take it into consideration as we strive to enhance our guests’ overall experience.
By Fay Kun
60-69 years
Reviewed: 7 months ago (03/09/2025)
Date of experience: 09/2025

Excellent and so happy they woke us up to see the lights! Fabulous stay. I would only recommend a fan for the room otherwise all else is perfect!!!

Hi Fay Kun,

Thank you very much for your wonderful feedback and for your excellent ratings across so many aspects of your stay.

We are delighted to know that you had a fabulous experience with us and that the wake-up call for the Northern Lights helped make your visit special. It is also great to hear that you found the check-in process easy and appreciated the service, cleanliness, and convenience of our location.

Your suggestion regarding the addition of a fan in the room is valued and helpful as we continually look for ways to enhance guest comfort. Thank you again for your thoughtful comments and for sharing your recommendation.
No Public Name
60-69 years
Reviewed: 7 months ago (02/09/2025)
Date of experience: 08/2025

Guest has not commented on review

Dear Guest,

Thank you very much for your excellent ratings and for taking the time to share your feedback.

We are delighted to hear that you found the check-in process smooth and that the service, cleanliness, and location met your expectations. It is also wonderful to know that your room contributed to a comfortable stay.

Your high recommendation is greatly appreciated and means a lot to our team. Thank you again for letting us know about your experience.
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