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Public Reviews Score
92%

"Very satisfied"

Based on 4,119 reviews across 7 portals
:
By Amanda Thomas
30-39 years
Reviewed: 6 years ago (30/12/2019)
Date of experience: 12/2019

We absolutely loved staying at your beautiful hotel, it was perfect. Lovely staff, delicious food and a beautiful location. We loved sitting by the open fire in the honesty bar and the free waffles and hot chocolate ! Our evening meal was the best food we've ever had and the birthday cake I ordered for my husband was lovely, thank you. Breakfast was delicious too, thank you so much for making our family visit to Iceland so special !

Hi Amanda Thomas, many thanks for your kind words and rating. We are happy that you did enjoy your stay with us and the birthday cake for your husband as well as our facilities. We do hope to see you again, one day.
No Public Name
50-59 years
Reviewed: 6 years ago (26/12/2019)
Date of experience: 12/2019

Very nice experience, very friendly personnel.

Hi, many thanks for your kind words and rating. We are happy that you did enjoy your stay with us and do hope to see you again.
By Alison
50-59 years
Reviewed: 6 years ago (23/12/2019)
Date of experience: 12/2019

Perfect couple of nights stay before meeting up with friends for photography trip.
I will definitely return for longer next time.

Hi Alison, many thanks for your kind words and rating. We are happy that you did enjoy your stay with us and thankful to hear that you are definitely returning. We do hope to see you again, one day.
By Robert C
40-49 years
Reviewed: 6 years ago (21/12/2019)
Date of experience: 12/2019

It was a good stay however location was about 45 min from Reykjavík and not a lot of good transportation options for a family of 4 other than taxi that costs around $120us each way.

Hi Robert C,
Many thanks for your review and rating. We are happy that you had a good stay with us. You are right, that we are 45 km from Reykjavik city and 5 km from the next village, 20 km to the international airport. We are remote, which gives us a good position to enjoy the northern lights and to relax. From the hotel you can however enjoy all the major experiences using operators that offer pick-up / drop-off services to our hotel. If you are however more thinking of visiting Reykjavik city then we are maybe not the best location. We do however hope to see you again, one day.
No Public Name
50-59 years
Reviewed: 6 years ago (19/12/2019)
Date of experience: 12/2019

Sehr empfehlenswert, freundliches Team, schöne Zimmer, sehr gutes Essen, schöner Spa-Bereich.

Hallo, vielen Dank für Ihre Bewertung und Ihre Empfehlung. Wir freuen uns, dass Sie Ihren Aufenthalt bei uns genossen haben und hoffen, Sie eines Tages wiederzusehen.
By Melo Jessica
20-29 years
Reviewed: 6 years ago (18/12/2019)
Date of experience: 12/2019

Trop bien en plus j'ai vu les aurores boréales.

Salut Melo Jessica, merci beaucoup pour votre note et votre avis. Nous sommes heureux que vous ayez apprécié votre séjour chez nous et que vous ayez pu profiter des aurores boréales. Nous espérons vous revoir.
By Pattie
50-59 years
Reviewed: 6 years ago (18/12/2019)
Date of experience: 12/2019

I really appreciated that they art outbreak fast at 4:30 so that we could eat before we left for the airport

Hi Pattie,
Many thanks for your review and rating. We are happy that you did enjoy your stay with us and that you got breakfast before you left, even though it was 04:30 am. We always try our best to make sure that our guests don't leave us with an empty stomach. We do hope to see you again, one day.
No Public Name
50-59 years
Reviewed: 6 years ago (17/12/2019)
Date of experience: 12/2019

This hotel was unique.
Perfect for a very quiet nights sleep and for the Blue Lagoon which is on the doorstep.
It’s an extremely quiet hotel with not a lot happening at all so one night was plenty for us here.
It’s the perfect location for the airport too so either a night on arrival or departure would be great.

Hi,
Many thanks for your review and rating. We are happy to read that you did enjoy your stay with us and that you felt our hotel unique. We are in a quiet place but there are plenty things around, plus you can get to all major tourist attractions from our site using TourDesk (to be found on our website) tours that offer pick-up/drop-off services to our hotel. For activities it is the Blue Lagoon, ATV 4x4 adventure and our SPA facilities and floating tanks. We thank you once again for your kind words and rating and do hope to see you again, one day.
No Public Name
50-59 years
Reviewed: 6 years ago (16/12/2019)
Date of experience: 12/2019

Very pleasant staff - lovely food in restaurant- tours were excellent that picked us up from hotel - free shuttle to blue lagoon - called us when northern lights came out - good location for blue lagoon & Reykjanes peninsula & seeing lights as no light pollution- good size rooms & comfy - lovely Christmas touches when we stayed - fabulous stay - thank you.

Hi, many thanks for your kind words and rating. We are happy to hear that you had a fabulous stay with us and that you enjoyed our restaurant and our facilities. We do hope to see you again, one day.
By Jerry
50-59 years
Reviewed: 6 years ago (13/12/2019)
Date of experience: 12/2019

Fantastic. The whole experience was amazing. We felt we were living with a family, rather than in a hotel. The location is superb. All the staff made our stay very special. I have to give particular thanks to Hannah. She was so helpful it was unbelievable, even to the point of coming back to the Blue Lagoon after we didn’t see the shuttle turn up so we phoned the hotel for help. Hannah also went to a lot of trouble to print of information for my wife regarding the Yule Lads - she deserves a medal for putting up with all of our questions!

Hi Jerry, many thanks for your kind words and rating. We are happy to hear that you enjoyed your stay with us and we will make sure to give Hanna your best regards. We are also happy to hear that you felt more staying with a family than a hotel as that is our aim, that our guest feel more like with an Icelandic family than staying at a hotel. We do hope to see you again, one day.
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