Northern Light Inn hotel logohotel logo
Public Reviews Score
92%

"Very satisfied"

Based on 4,117 reviews across 6 portals
:
No Public Name
40-49 years
Reviewed: 11 months ago (24/10/2025)
Date of experience: 10/2025

perfect help. maybe more advise about airport shuttles ? maybe refresh the decoration

Hi,

Thank you very much for your excellent feedback and for your outstanding ratings across all aspects of your stay.

We are delighted to know that you received helpful assistance from our team and that the check-in process was smooth. It is pleasing to hear that the comfort and cleanliness of your room, as well as the service and location, met your expectations, and that you would be happy to recommend Northern Light Inn to others.

We appreciate your suggestions regarding clearer information about airport shuttles and potential updates to the hotel décor, including your thoughts about the carpet. Your comments are valuable and will be taken into consideration as we continue to enhance the guest experience. Thank you for sharing your impressions.
No Public Name
50-59 years
Reviewed: 11 months ago (19/10/2025)
Date of experience: 10/2025

We were very pleased with the hotel and stayed there on the last night of 5 day trip due to proximity to airport.

Dear Guest,

Thank you very much for your wonderful feedback and for your excellent ratings across all aspects of your stay.

We are delighted to hear that you were pleased with your experience at Northern Light Inn and that our proximity to the airport made your final night especially convenient. It is also gratifying to know that you found the check-in process straightforward, and that the comfort of your room, as well as the cleanliness, service, and location, all met your expectations.

Your high recommendation truly means a great deal to us. Thank you for taking the time to share your impressions.
By Larry Driskill
Reviewed: 11 months ago (17/10/2025)
Date of experience: 10/2025

The hotel is very cozy, the staff friendly and helpful and Max’s Restaurant is really good.

Dear Larry Driskill,

Thank you very much for your wonderful feedback and for your excellent ratings across so many aspects of your stay.

We are delighted to hear that you found the hotel atmosphere warm and welcoming, and that our team contributed positively to your experience with their helpful and friendly approach. Your kind remarks about Max’s Restaurant are greatly appreciated, and it is a pleasure to know that you enjoyed your dining experience.

Your high scores for check-in, cleanliness, service, and location truly mean a great deal to us. We are grateful for your intention to recommend Northern Light Inn and thank you for taking the time to share your impressions.
By Sue L
60-69 years
Reviewed: 11 months ago (15/10/2025)
Date of experience: 10/2025

An easy checkin and checkout process that also included warm welcome from staff daily, to include working with Katarina a few times prior to arrival, customer service based hotel, exceptional cleanliness in all areas of the hotel, with very comfortable and well-maintained rooms and beds. The guest lounge was so inviting! A great place to relax & reflect on the day’s activities. If I could give it ten stars I would do that!

Dear Sue L,

Thank you very much for your wonderful feedback and for your excellent ratings across all aspects of your stay.

We are truly delighted to hear that the check-in and check-out process was seamless and that the daily interactions with our team helped create such a warm and welcoming atmosphere for you and your friends. It is also rewarding to know that the comfort and high standard of maintenance in your room, as well as the exceptional cleanliness throughout the hotel, contributed positively to your experience.

Your kind remarks about the inviting guest lounge and your appreciation for the attentive customer service are greatly valued. Knowing that your celebration was made memorable at Northern Light Inn and that you chose to share this experience with your close friends means a great deal to us.

Thank you for taking the time to share your impressions and for your willingness to recommend us so highly.
No Public Name
50-59 years
Reviewed: 11 months ago (13/10/2025)
Date of experience: 10/2025

Guest has not commented on review

Dear Guest,

Thank you very much for sharing your review and for your excellent ratings across so many aspects of your stay.

We are pleased to hear that the check-in process was straightforward and that you found both the cleanliness and service provided by our team to your satisfaction. Your positive remarks about the comfort of your room and our convenient location are greatly appreciated.

Your high recommendation truly means a great deal to us. Thank you for taking the time to share your impressions.
No Public Name
40-49 years
Reviewed: 11 months ago (13/10/2025)
Date of experience: 10/2025

Guest has not commented on review

Hi,

Thank you for taking the time to share your feedback and for your positive ratings across several areas of your stay.

We are pleased to hear that you found the check-in process straightforward and that the location contributed positively to your experience. Your comments regarding the comfort of your room, the level of cleanliness, and the quality of service are appreciated, and we are glad to know these aspects met your expectations.

Your high likelihood to recommend Northern Light Inn is valued and motivates us to continue enhancing the guest experience. Thank you again for letting us know about your visit.
No Public Name
40-49 years
Reviewed: 11 months ago (13/10/2025)
Date of experience: 10/2025

We cannot wait to return.

Dear Guest,

Thank you very much for your wonderful feedback and for your excellent ratings across all aspects of your stay.

We are truly delighted to know that your experience at Northern Light Inn left such a positive impression and that you are looking forward to returning. It is especially pleasing to hear that the check-in process was smooth and that the comfort of your room, the cleanliness, the quality of service, and our location all met your expectations.

Your intention to recommend us and your anticipation of another visit mean a great deal to us. Thank you for taking the time to share your impressions.
No Public Name
50-59 years
Reviewed: 11 months ago (13/10/2025)
Date of experience: 10/2025

Excellent

Hi,

Thank you very much for your excellent feedback and for your outstanding ratings across all aspects of your stay.

We are delighted to know that your experience at Northern Light Inn met your expectations and that you were especially pleased with the seamless check-in, the comfort and cleanliness of your room, the quality of service, and the convenient location.

Your high recommendation truly means a great deal to us. Thank you for taking the time to share your impressions.
No Public Name
50-59 years
Reviewed: 11 months ago (11/10/2025)
Date of experience: 10/2025

It’s difficult to understand the placement of the hotel right next to the plant given the perpetual smell. It makes little sense.

Hi,

Thank you for taking the time to share your feedback and for providing your ratings across several aspects of your stay.

We appreciate your comments regarding the hotel’s location next to the plant and understand how the presence of the smell may have affected your experience. Your perspective on the positioning of the property is valuable to us as we recognize the impact it can have on overall comfort. Just to explain the placement of our hotel. It was built in 1983 when the Blue Lagoon was next to it. The Blue Lagoon, which is a by-product from the geothermal power plant next to us, was moved in 2000 to where it is now. We are still at the same spot as we were in 1983 in the middle of the area we call Society without Waste, where the Geothermal Power Plant plays the key role as clean energy along with all the green operation in our area.

It is encouraging to know that you found the check-in process straightforward and the service level to your satisfaction. Your positive remarks about cleanliness are also greatly appreciated.

We also take note of your suggestion about room temperature control and understand how important this feature is for comfort. Thank you again for your candid feedback, which helps us in our ongoing efforts to improve the guest experience.
By Kimberly Hasapes
50-59 years
Reviewed: 11 months ago (11/10/2025)
Date of experience: 10/2025

Great stay!!!

Hi Kimberly Hasapes,

Thank you very much for your wonderful feedback and for your excellent ratings across all aspects of your stay.

We are pleased to know that you had such an enjoyable experience, from the comfort of your room and the overall cleanliness to the quality of service provided by our team. It is also great to hear that the location suited your needs and that the check-in process was smooth.

Your suggestion regarding an additional pickup time for the Blue Lagoon at 10:00 is greatly appreciated. Feedback like yours helps us to consider new ways of improving the guest experience. Thank you for taking the time to share your impressions.
Back to Top CERTIFICATE what's this?