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Public Reviews Score
92%

"Very satisfied"

Based on 4,117 reviews across 6 portals
:
By Daniel
30-39 years
Reviewed: 12 months ago (25/09/2025)
Date of experience: 09/2025

Friendly Staff and a cosy place

Hi Daniel,

Thank you very much for your fantastic feedback and for your excellent ratings across so many aspects of your stay.

We are pleased to know that you found our team to be friendly and that the atmosphere of the hotel provided a sense of comfort and warmth. It is great to hear that the check-in process was smooth and that your room, along with the cleanliness and service, met your expectations.

Your thoughtful suggestion about providing body lotion in the rooms is appreciated and will be taken into consideration as we look for ways to further enhance our guest experience. Thank you for taking the time to share your impressions and for your high recommendation.
By Rebecca LaFlamme
30-39 years
Reviewed: 12 months ago (22/09/2025)
Date of experience: 09/2025

The Inn was beautiful. You offered the best breakfast buffet I've ever seen at a hotel before. The rooms were wonderful. I especially enjoyed the wake up call list to see the Northern Lights. I look forward to my next stay. Staff were so friendly and helpful.

Hi Rebecca,

Thank you very much for your wonderful feedback and for your excellent ratings across all aspects of your stay.

We are delighted to hear that you enjoyed the beauty of the hotel, the quality of the breakfast buffet, and the comfort of your room. It is also great to know that the Northern Lights wake-up call added something memorable to your visit and that the check-in process was smooth.

Your kind words about our team’s friendliness and helpfulness are truly appreciated. We are grateful for your intention to return and your high recommendation. Thank you for taking the time to share your experience.
No Public Name
70-79 years
Reviewed: 1 year ago (21/09/2025)
Date of experience: 09/2025

Nice staff, great location to go to Blue Lagoon. Appreciated the late checkout. One negative- charge for the spa - this is a relatively expensive hotel, so the spa should be free for all rooms.

Hi,

Thank you very much for your kind feedback and for your excellent ratings across all aspects of your stay.

We are pleased to hear that our team made a positive impression and that you found the location convenient for visiting the Blue Lagoon. It is wonderful to know that the late checkout added flexibility and comfort to your experience.

We appreciate your perspective regarding the spa access. We started with free access for all rooms, but when this was free of charge the SPA was full of people fully clothed in outdoor shoos so the experience was unfortunately not good. Once we included the entrance in our stay in Deluxe and Superior rooms, while we charge a small fee for other, this drastically changed to the better. Thank you again for taking the time to share your thoughts and for your high recommendation.
No Public Name
80+ years
Reviewed: 1 year ago (19/09/2025)
Date of experience: 09/2025

Great!

Dear Guest,

Thank you very much for your wonderful feedback and for your excellent ratings across all aspects of your stay.

We are delighted to hear that you found the check-in process smooth and that your experience with the room, cleanliness, service, and location met your expectations.

Your high recommendation and positive comments are greatly appreciated. Thank you for taking the time to let us know how much you enjoyed your visit.
No Public Name
40-49 years
Reviewed: 1 year ago (17/09/2025)
Date of experience: 09/2025

Great location with a great vibe. The front desk person was very detailed and even picked us up at the blue lagoon when we missed the shuttle.
Food was amazing and breakfast was a HUGE spread. We would stay there again!

Hi Nichols,

Thank you very much for your wonderful feedback and for your excellent ratings across all aspects of your stay.

We are delighted to hear that you enjoyed the vibrant atmosphere of our location and appreciated the attentive assistance from our front desk, especially in helping with your transportation from the Blue Lagoon. It is also great to know that the food, particularly the breakfast selection, contributed positively to your experience.

Your kind comments about the comfort of your accommodations and the exceptional meals are truly appreciated. We are grateful for your intention to return and your high recommendation. Thank you for taking the time to share your impressions and for your interest in our comforters and butternut squash soup recipe.
By Lindsey Leclerc
30-39 years
Reviewed: 1 year ago (16/09/2025)
Date of experience: 08/2025

We cannot wait to come back! We had the absolute best stay! The staff was incredibly helpful and kind, the room was perfect, location was great!

Hi Lindsey,

Thank you very much for your enthusiastic feedback and for your excellent ratings across all aspects of your stay.

We are thrilled to hear that your experience was so positive, from the ease of check-in and the comfort of your room to the helpfulness and kindness of our team. It is also wonderful to know that our location contributed to making your visit so enjoyable.

Your kind words and intention to return truly mean a great deal to us. Thank you for taking the time to let us know how much you enjoyed your stay.
By Janie Cohen
60-69 years
Reviewed: 1 year ago (16/09/2025)
Date of experience: 09/2025

Beautiful hotel and friendly , helpful staff. We loved it and would definitely come back!

Hi Janie Cohen,

Thank you very much for your wonderful feedback and for your excellent ratings across all aspects of your stay.

We are delighted to hear that you loved your experience at the hotel and that our team’s friendliness and helpfulness contributed positively to your visit. It is also wonderful to know that the check-in process was smooth, your room met your expectations, and the location and cleanliness added to your enjoyment.

Your kind words and intention to return truly mean a great deal to us. Thank you for taking the time to let us know how much you enjoyed your stay.
By Alan Medina
40-49 years
Reviewed: 1 year ago (14/09/2025)
Date of experience: 09/2025

Guest has not commented on review

Hi Alan Medina,

Thank you very much for your excellent ratings and for taking the time to share your feedback.

We are delighted to hear that you enjoyed your experience with us, from the ease of check-in and the comfort of your room to the cleanliness, attentive service, and our convenient location.

Your high recommendation means a great deal to us. Thank you for letting us know about your stay.
No Public Name
50-59 years
Reviewed: 1 year ago (12/09/2025)
Date of experience: 09/2025

Great location. Excellent service. Rooms are not fancy, but very clean.

Hi,

Thank you very much for your feedback and for your excellent ratings across all aspects of your stay.

We are pleased to hear that our location and service contributed positively to your visit, and that you found the check-in process smooth and your room spotlessly clean. It is also wonderful to know that your overall experience met your expectations, and your willingness to recommend us is truly appreciated.

Your comments mean a great deal to us. Thank you again for taking the time to share your impressions.
By Cliff Harrison
60-69 years
Reviewed: 1 year ago (11/09/2025)
Date of experience: 09/2025

Thoroughly enjoyable stay, hotel, room & restaurant all excellent

Hi Cliff Harrison,

Thank you very much for sharing your wonderful feedback and for your excellent ratings across all aspects of your stay.

We are delighted to hear that you thoroughly enjoyed your visit, finding the hotel, your room, and the restaurant to be excellent. It is also great to know that the check-in process was smooth and that you appreciated the service, cleanliness, and convenient location.

Your kind words and high recommendation mean a great deal to us. Thank you again for letting us know how much you enjoyed your experience.
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