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Public Reviews Score
92%

"Very satisfied"

Based on 4,734 reviews across 7 portals
:
By Carlos & Pam Arnais
50-59 years
Reviewed: 3 months ago (15/02/2024)
Date of experience: 02/2024

We loved our stay at Northern Lights Inn. It was so cozy and comfortable, and we enjoyed talking to the staff (hi, Siggy!). The large room with the honor bar, sofas and fireplace is a really nice touch and makes the hotel feel warm and inviting. We will definitely stay here again if we are able to come back to Iceland. We were fortunate to have checked out minutes before the hotel was evacuated, but heard only wonderful things about how the staff handled the evacuation. Best wishes to everyone in the future navigating the volcanoes and situation in Grindavik!

Dear Carlos & Pam Arnais, many thanks for your kind thoughts. We are very happy to hear that you did had a comfortable stay with us and that you did enjoy our facilities and services. We are thankful to hear that you would like to return and we do hope to see you again, some day.
By Kristine Greenblatt
50-59 years
Reviewed: 3 months ago (14/02/2024)
Date of experience: 02/2024

Excellent. Great wine list and loved the honesty bar.

Dear Kristine Greenblatt. We are happy to hear that you had an excellent stay with us and that you loved our wine list and honesty bar. We do hope to see you again, one day.
By Tim Hicks
50-59 years
Reviewed: 3 months ago (11/02/2024)
Date of experience: 02/2024

Loved our brief stay here. Tragically it was cut short by the eruption on 8th Feb.
The first few nights were excellent. We were lucky enough to get a good show of the Northern lights on our very first night, which I would have missed if it weren't for the optional wake-up alarm service they provide.
All the staff were very friendly and helpful. Excellent service all round.
After the evacuation, the staff were communicative and very swift in arranging alternative accommodation for us, despite my phone having network issues, and despite us making an "executive decision" and driving off into the sunset (the police were keen to get everyone away, in any direction, as quickly as possible, understandably). We spent the day soaking at the Secret Lagoon wondering if we'd dreamt the whole thing, but the hotel had already been in touch and sorted everything for us before we got there.
We're genuinely worried about the hotel and its staff, and Grindavik as a whole. We hope that everything is somehow made safe and they can all have some safety and security very soon.

Dear Tim Hicks, many thanks for your kind words and rating. We are very happy to hear that you did enjoy your stay with us and our services even though we had to evacuate the hotel during your stay. We are also super happy to hear that you would like to return and we do hope to see you again, some day.
By Zena Kanawati
40-49 years
Reviewed: 3 months ago (09/02/2024)
Date of experience: 02/2024

Very friendly and efficient staff. Will definitely go again

Dear Zena Kanawati, we are very happy to hear that you would like to return to us. We do hope to see you again, some day.
By Beverley Latham
50-59 years
Reviewed: 3 months ago (06/02/2024)
Date of experience: 02/2024

Enjoyed every single minute. Could not improve any part of the trip apart from guaranteed sightings of the Northern Lights 😁 Made the correct decision to celebrate my 50th birthday here.

Dear Beverley Latham, we are super happy to hear that you took a decision to celebrate your 50th birthday with us and that you did enjoy your stay with us and our services. We do hope to see you again, one day.
By Sophie
50-59 years
Reviewed: 3 months ago (05/02/2024)
Date of experience: 02/2024

Good

Dear Sophie, many thanks for your rating. We are happy to hear that you had a good stay with us. We do hope to see you again.
By WARGNEZ
50-59 years
Reviewed: 3 months ago (05/02/2024)
Date of experience: 02/2024

Très chaleureux

Bonjour WARGNEZ,
Un grand merci pour vos paroles chaleureuses. Nous espérons vous revoir.
No Public Name
60-69 years
Reviewed: 4 months ago (01/02/2024)
Date of experience: 01/2024

Very nice and much appreciated the free chrging station

Dear Gradnik, we are happy to hear that you did enjoy your stay with us as well as our electric charging station. We do hope to see you again, one day.
No Public Name
40-49 years
Reviewed: 4 months ago (15/01/2024)
Date of experience: 01/2024

Enjoyed it very much thank you

Dear Constantine, we are happy to hear that you die enjoy your stay with us and we do hope to see you with us again, one day.
No Public Name
40-49 years
Reviewed: 4 months ago (15/01/2024)
Date of experience: 01/2024

We felt so welcome on arrival such a lovely hotel with a homely atmosphere
Will definitely stay again if we visit Iceland

Dear Courbet, we are very happy to hear that you did enjoy our stay with us and thankful to hear that you will definitely stay with us again if you come to Iceland. We do hope to see you again, some day.
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