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Public Reviews Score
92%

"Very satisfied"

Based on 4,106 reviews across 7 portals
:
No Public Name
50-59 years
Reviewed: 1 year ago (06/03/2025)
Date of experience: 03/2025

Excellent. Staff were great. Very chilled and friendly place. Love the honesty bar.

Hi Beaven, we are happy to hear you had an excellent stay with us and that you did enjoy our services and facilities. We do hope to see you again, one day.
By Donna Brooks-NH
50-59 years
Reviewed: 1 year ago (05/03/2025)
Date of experience: 03/2025

Perfect

Hi Donna, we are very happy to hear that you had a perfect stay with us. We do hope to see you again.
By Jeremy
30-39 years
Reviewed: 1 year ago (03/03/2025)
Date of experience: 03/2025

Guest has not commented on review

Hi Jeremy, many thanks for your rating. We are happy to hear that you did enjoy your stay with us. We do hope to see you again, some day.
No Public Name
60-69 years
Reviewed: 1 year ago (03/03/2025)
Date of experience: 02/2025

Bonne adresse, bien localisée à côté du Blue Lagoon et pour les visites des champs volcaniques

Bonjour Razgallah, nous sommes heureux que vous ayez apprécié notre emplacement et votre séjour parmi nous. Nous espérons vous revoir.
No Public Name
50-59 years
Reviewed: 1 year ago (02/03/2025)
Date of experience: 03/2025

Great location for our last night! Loved the lounge and honor bar. Food was delicious! We had dinner and breakfast there. Location is minutes from Blue Lagoon and I'm sure much cheaper than the hotels there.

Hi Farley, we are happy to hear that you did enjoy our restaurant as well as your stay with us and our location. We do hope to see you again, one day.
No Public Name
60-69 years
Reviewed: 1 year ago (01/03/2025)
Date of experience: 02/2025

They were supposed to inform us about lights we were not. Others in the hotel were informed that was the reason for our trip.

Hi Williams, we are sorry to hear that you did not get a wake up call form us. As we inform all our guests you can list up for a wake up call and if the lights appear after midnight we have a system that calls the rooms that have listed for a wake up call. So basically, we enter the rooms that have listed in this system and the system calls all the rooms. The System either calls all the rooms or no room. We always try our best to make sure that everyone that has listed is in the system and receives the call. Maybe the phone was not correctly placed in the docking system or we have made a mistake by not listing your room for the call. Either way, we are truly sorry to hear that you did not get a wake-up call as we try very hard to make sure that everyone that wants to be waken up is in our system.
By Felicity
40-49 years
Reviewed: 1 year ago (28/02/2025)
Date of experience: 02/2025

Wonderful gem of a hotel with lovely small touches. Very welcoming staff.

Hi Felicity, we are happy to hear that you did enjoy your stay with us and that you felt welcoming. We do hope to see you again, one day.
No Public Name
30-39 years
Reviewed: 1 year ago (24/02/2025)
Date of experience: 02/2025

One in a lifetime! Extremely happy with everything.

Hi Todorov, we are happy to hear that you did enjoy your stay with us and we do hope to see you again, one day.
By Mrs Eileen Johnson
70-79 years
Reviewed: 1 year ago (23/02/2025)
Date of experience: 02/2025

We came as a 3 generation family and we all enjoyed our stay with you. Very relaxing. Some thoughtful touches to make us welcome including the honesty bar and the puzzles and games, together with the wake up call so as not to miss the Northern Lights which we were lucky to experience. We also appreciated the shuttle to and from the Blue Lagoon which we also enjoyed. Will recommend you over staying in Reykjavik, which we did for one night at the end of our stay but found it too noisy and busy in comparison to staying with you.

Hi Eileen, thank you for recommending us. We are happy to hear that you did enjoy your stay with us and you had a relaxing stay. We are also happy to hear that you did experience the northern lights during your stay with us. We do hope to see you again, some day.
No Public Name
50-59 years
Reviewed: 1 year ago (22/02/2025)
Date of experience: 02/2025

Fantastic staff, service and great location. We stayed 10 years ago and it was second time to stay. We will definitely come back. Our 7 yrs old daughter also had unforgettable time. Thank you for your warm services.

Hi Watling, we are super happy to hear that you are returning after 10 years and that you did enjoy your stay with us again. We do hope to see you again for the third time.
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