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Public Reviews Score
91%

"Very satisfied"

Based on 4,020 reviews across 7 portals
:
By Nihat Hussein
30-39 years
Reviewed: 2 years ago (31/10/2023)
Date of experience: 10/2023

The best trip ever.

Everyone was fantastic but a special thanks to iverson.

Dear Nihat Hussein, thanks for your kind words. We are happy to hear that everyone was fantastic and we do hope to see you again.
By Samantha
30-39 years
Reviewed: 2 years ago (30/10/2023)
Date of experience: 10/2023

Excellent, thank you so much! Excellent location, staff so helpful, lovely spacious room. Perfect!

Dear Samantha, we are happy to hear that you did like our location and our services. We do hope to see you again.
By Louise
30-39 years
Reviewed: 2 years ago (29/10/2023)
Date of experience: 10/2023

Customer service was excellent, very helpful from booking to checking out at 4am.
Providing a comfortable seating area with tea/coffee etc. was really appreciated, also shuttle bus to and from the blue lagoon was great.

Dear Louise, many thanks for your kind words. We are happy to hear that you did enjoy your stay with us and we do hope to see you again, some day.
By Chareen
60-69 years
Reviewed: 2 years ago (29/10/2023)
Date of experience: 10/2023

Great hotel, very central, friendly staff , homely feel to bar / lounge area. Fantastic rooms

Dear Chareen, many thanks for your kind words. We are happy to hear that you got homely feeling staying with us. We do hope to see you again.
By Jean
40-49 years
Reviewed: 2 years ago (29/10/2023)
Date of experience: 10/2023

We had a lovely time. The girl at the front desk who greeted us was very kind and helpful. She also drove the shuttle to the blue lagoon, which was greatly appreciated. When we checked out she helped extra by checking the weather and road conditions with me. I'm only disappointed that we couldn't have stayed longer! Excellent stay!

Dear Jean, we are happy to hear that you did enjoy your stay with us as well as our services and that you wanted to stay longer. We do hope to see you again.
By Brandon
40-49 years
Reviewed: 2 years ago (28/10/2023)
Date of experience: 10/2023

Overall, the experience at the hotel was great. Anna at the front desk was extremely helpful and such a pleasant person to deal with. The staff in the restaurant were also very great. We had some other unfortunate issues in Iceland that made our trip to the country somewhat disappointing, but the hotel was a 5 star and was a highlight of the trip.

Dear Brandon, we are happy to hear that you felt us being a 5 star hotel and the highlight of your trip to Iceland. We are also happy to hear that you did enjoy our services and restaurant. We do hope to see you again, one day.
By Stuart Fowler
60-69 years
Reviewed: 2 years ago (27/10/2023)
Date of experience: 10/2023

Very good , I would recommend this hotel and its rugged location .
Great place to see northern lights

Dear Stuart Fowler, many thanks for recommending us as well as our location. We do hope to see you again, some day.
No Public Name
40-49 years
Reviewed: 2 years ago (27/10/2023)
Date of experience: 10/2023

Guest has not commented on review

Dear CHENG, many thanks for your rating. We do hope to see you again, one day.
No Public Name
60-69 years
Reviewed: 2 years ago (26/10/2023)
Date of experience: 10/2023

Overall very good

Dear Agbaba, we are happy to hear that you had a good stay with us and we do hope to see you again, one day.
No Public Name
60-69 years
Reviewed: 2 years ago (25/10/2023)
Date of experience: 10/2023

Guest has not commented on review

Dear Rochholz, many thanks for your rating. We do hope to see you again.
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