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Public Reviews Score
91%

"Very satisfied"

Based on 4,020 reviews across 7 portals
:
No Public Name
40-49 years
Reviewed: 2 years ago (18/10/2023)
Date of experience: 10/2023

Guest has not commented on review

Dear Mulligan, many thanks for your rating. We do hope to see you again.
By Rich
70-79 years
Reviewed: 2 years ago (18/10/2023)
Date of experience: 10/2023

Excellent

Dear Rich, we are happy to hear that you had an excellent stay with us and we do hope to see you again.
By Allison
30-39 years
Reviewed: 2 years ago (18/10/2023)
Date of experience: 10/2023

Guest has not commented on review

Dear Allison, many thanks for your rating. We do hope to see you again.
By Margaret
50-59 years
Reviewed: 2 years ago (18/10/2023)
Date of experience: 10/2023

Hotel was wonderful, food and service in max restaurant terrible. Waited 10 minutes to be seated, over 15 minutes for someone to take our order, once food was served no one ever came back. Schnitzel was tiny and dry, avocado in salad was hard as a rock, shocked this was served. Hotel staff were amazing everywhere except the restaurant.

Dear Margaret, we are very happy to hear that our hotel was wonderful but we are truly sorry to hear your experience of our restaurant. We will use this review to improve our services in the restaurant. We do hope to see you again.
No Public Name
50-59 years
Reviewed: 2 years ago (18/10/2023)
Date of experience: 10/2023

Great. I would recommend some additional information on thermostat as it was warm and we couldn’t lower the temperature.

Dear Olsen, we are happy to hear that you had a great stay and we are working on the heat issue. We do hope to see you again.
By Richard and Kristen Sullivan
50-59 years
Reviewed: 2 years ago (17/10/2023)
Date of experience: 10/2023

Overall an A+ experience. It provided the more relaxed experience that we desired. We had originally planned to stay in the capitol but as the weather got worse, and having an early flight out, staying closer to the Keflavik airport made a lot of sense.

Dear Richard and Kristen Sullivan, we are happy to hear that you had an overall +A experience staying with us and we do hope to see you again.
By Kerry
50-59 years
Reviewed: 2 years ago (17/10/2023)
Date of experience: 10/2023

This is a very nice hotel, close to the Blue Lagoon, with a shuttle to take you back and forth. The staff was so friendly and accommodating. Max's restaurant was delicious too!

Dear Kerry, many thanks for your kind words. We are happy to hear that our restaurant was delicious and that you did enjoy our location. We do hope to see you again.
By Monica
50-59 years
Reviewed: 2 years ago (17/10/2023)
Date of experience: 10/2023

Wonderful!

Dear Monica, we are happy to hear that you had a wonderful stay with us and we do hope to see you again.
By Jason
40-49 years
Reviewed: 2 years ago (15/10/2023)
Date of experience: 10/2023

Excellent staff and proximity to Blue Lagoon. Great breakfast buffet and relaxing atmosphere.

Dear Jason, we are happy to hear that you got to relax with us and that you did enjoy our location as well as breakfast. We do hope to see you again, one day.
By Michi
40-49 years
Reviewed: 2 years ago (15/10/2023)
Date of experience: 10/2023

Sehr schönes und sauberes Hotel. War mit Abstand das Beste, in dem wir in Island übernachtet haben.

Hallo Michi, wir freuen uns zu hören, dass dein Abstand bei uns der beste in Island war und hoffen, dich eines Tages wiederzusehen.
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