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Public Reviews Score
92%

"Very satisfied"

Based on 3,794 reviews across 7 portals
:
No Public Name
60-69 years
Reviewed: 1 year ago (25/07/2023)
Date of experience: 07/2023

It was a lovely hotel. Clean and attractive. The receptionist was incredibly nice and went out of her way to assist us.

Dear Donna, we are happy to hear that you had a lovely stay with us and we do hope to see you again, one day.
No Public Name
40-49 years
Reviewed: 1 year ago (24/07/2023)
Date of experience: 07/2023

Guest has not commented on review

Dear Henry, many thanks for your rating. We do hope to see you again.
By Marcel
60-69 years
Reviewed: 1 year ago (24/07/2023)
Date of experience: 07/2023

Guest has not commented on review

Dear Marcel, many thanks for your rating. We do hope to see you again.
By Markus
40-49 years
Reviewed: 1 year ago (24/07/2023)
Date of experience: 07/2023

Ein schönes 3-Sterne-Hotel. Sehr sympathisches und zuvorkommendes Personal. Nähe zur Blauen Lagune und zum Flughafen sehr praktisch. Frühstück ab 4.00 Uhr war ebenfalls klasse!!

Hallo Markus, wir freuen uns zu hören, dass Sie Ihren Aufenthalt bei uns genossen haben und hoffen, Sie eines Tages wiederzusehen.
No Public Name
50-59 years
Reviewed: 1 year ago (24/07/2023)
Date of experience: 07/2023

OVERALL BAD MEMORY ABOUT THE OVERCHARGE. YOU HAVE TO SHOW YOUR CLIENTS WHAT VIEW THEY CAN EXPECT FROM THEIR ROOM (THE FACTORY BUILDING). OR AT LEAST INFORM THEM IN ADVANCE... FROM ALL OUR HOTELS IN ICELAND IT WAS CONSIDERED AS THE LEAST ATTRACTIVE...

Dear EVENPOEL, we are sorry to have failed to meet your expectations. We have numerous photos on our website, showing our hotel inside and outside. It is also worth visiting Google Map to get a bird view of our location and surroundings. We are in no way trying not to disclose our surroundings as we are very proud of our location and being part of the Society without waste, to which our Geothermal Power Plant (the factory building) is the backbone to. We enjoy clean energy and in no way would we try to hide our location as we in fact try our best to advertise it. We do hope that you have many good memories from visiting our country and again, are very sorry that we have failed to meet your expectations.
By Jülich Elisabeth
60-69 years
Reviewed: 1 year ago (23/07/2023)
Date of experience: 07/2023

Sehr gastfreundlich, unkomplizierte Selbstbedienungsbar im Kaminzimmer sauber

Hallo Jülich Elisabeth, wir freuen uns, dass Sie sich bei uns willkommen gefühlt haben und dass Ihnen unsere Dienstleistungen gefallen haben. Wir hoffen, Sie eines Tages wiederzusehen.
By Pascaline
30-39 years
Reviewed: 1 year ago (23/07/2023)
Date of experience: 07/2023

Guest has not commented on review

Dear Pascaline, many thanks for your rating. We do hope to see you again, one day.
By Luna
50-59 years
Reviewed: 1 year ago (23/07/2023)
Date of experience: 07/2023

スタッフはとても親切で色々助けてくれました。
ロケーションは最高でブルーラグーンまでの散策を楽しみました。

こんにちは、ルナさん、私たちのサービスとロケーションを気に入っていただけたことを嬉しく思います。 またお会いできることを楽しみにしています。
No Public Name
30-39 years
Reviewed: 1 year ago (22/07/2023)
Date of experience: 07/2023

Great

Dear Großhauser, we are happy to hear that you had a great stay with us and we do hope to see you again.
By Melissa trihey
40-49 years
Reviewed: 1 year ago (21/07/2023)
Date of experience: 07/2023

Guest has not commented on review

Dear Melissa trihey, many thanks for your rating. We do hope to see you again, some day.
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