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Public Reviews Score
91%

"Very satisfied"

Based on 4,020 reviews across 7 portals
:
No Public Name
50-59 years
Reviewed: 2 years ago (08/10/2023)
Date of experience: 10/2023

Very nice hotel with great service, cleans rooms and close to the Blue Lagoon.

Dear Jedlicka, we are happy to hear that you did enjoy our location, our services and your stay with us. We do hope to see you again, one day.
No Public Name
50-59 years
Reviewed: 2 years ago (08/10/2023)
Date of experience: 10/2023

Guest has not commented on review

Dear king, many thanks for your rating. We do hope to see you again, one day.
No Public Name
60-69 years
Reviewed: 2 years ago (08/10/2023)
Date of experience: 10/2023

We enjoyed our stay. Only complaint - our room was too hot. We did sleep with the window open.

Dear Kral, we are happy to hear that you did enjoy your stay with us and we do hope to see you again, one day.
By M Blatt
60-69 years
Reviewed: 2 years ago (08/10/2023)
Date of experience: 10/2023

Our overall experience was very disappointing. The location of this hotel being so near a power plant was never disclosed. None of the photos show the plant or the expansive piping network. We were in Iceland for a week and stayed at a variety of hotels. This was the most expensive and the most disappointing, by far. I will not recommend this hotel to friends and family traveling to Iceland.

Dear M Blatt, we are sorry to hear that we have failed to meet your expectations. In no way are we trying not to disclose our location. We are very proud of our location and not only do you have many pictures on our website but today, it is very easy to use sites like google map to see exact location and surroundings. We are located in middle of lava field, next to the Geothermal Power Plant that is generating clean energy, our drinking water and hot water to heat up our houses. All clean energy and facility. The reason we are so close is the fact that the most famous by product from this Geothermal Power Plant is the Blue Lagoon, which used to be next to the plant, but was moved in 2000.
By Claudia
50-59 years
Reviewed: 2 years ago (07/10/2023)
Date of experience: 10/2023

Very good. Room was very clean. Bed was extremely comfortable. We had no Car so hard for us to get around. Breakfast was great with a good selection available

Dear Claudia, we are happy to hear that you did enjoy our beds and your stay with us as well as our restaurant. We do hope to see you again, some day.
No Public Name
40-49 years
Reviewed: 2 years ago (07/10/2023)
Date of experience: 10/2023

We got exactly what we expected. Northern lights showed which was amazing. Staff were kind and helpful!

Dear Bagorio, we are happy and thankful to hear that you got to enjoy the northern lights during your stay with us and that you did like our services. We do hope to see you again.
By Where’s The Wine Blog
60-69 years
Reviewed: 2 years ago (06/10/2023)
Date of experience: 10/2023

Guest has not commented on review

Hi, many thanks for your rating. We do hope to see you again.
No Public Name
40-49 years
Reviewed: 2 years ago (06/10/2023)
Date of experience: 10/2023

Guest has not commented on review

Dear Sutter, many thanks for your rating. We do hope to see you again, some day.
No Public Name
30-39 years
Reviewed: 2 years ago (05/10/2023)
Date of experience: 10/2023

Guest has not commented on review

Hi Orozco, many thanks for your rating. We do hope to see you again, some day.
No Public Name
60-69 years
Reviewed: 2 years ago (05/10/2023)
Date of experience: 10/2023

Convenient and clean

Dear Pawlowski, we are happy to hear that you felt us convenient and clean and that you did enjoy your stay with us. We do hope to see you again, one day.
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