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Public Reviews Score
91%

"Very satisfied"

Based on 4,022 reviews across 7 portals
:
By Jan
50-59 years
Reviewed: 2 years ago (01/10/2023)
Date of experience: 09/2023

Lovely hotel, great area very comfortable great for friends and families.
I will definitely book again.

Dear Jan, we are happy to hear that you would like to return and that you did love your stay with us. We do hope to see you again, some day.
By Hanna
50-59 years
Reviewed: 2 years ago (30/09/2023)
Date of experience: 09/2023

Average. The best thing about the hotel is it is in close proximity to Blue Lagoon.

Dear Hanna, we are happy to hear that you did enjoy our location.
No Public Name
40-49 years
Reviewed: 2 years ago (29/09/2023)
Date of experience: 09/2023

Guest has not commented on review

Dear Reijo, many thanks for your rating. We do hope to see you again, one day.
By Paul
70-79 years
Reviewed: 2 years ago (29/09/2023)
Date of experience: 09/2023

The room was great. The food was very good. The honesty bar is a nice addition. Finally we got a call and saw the Northern Lights.

Dear Paul, we are happy to hear that you got to enjoy the northern lights during your stay with us and that you did enjoy your stay. We do hope to see you again, one day.
By Moe
30-39 years
Reviewed: 2 years ago (29/09/2023)
Date of experience: 09/2023

It was great, location, staff, room.

Dear Moe, we are happy to hear that you liked your stay with us as well as our facilities and services. We do hope to see you again, one day.
No Public Name
60-69 years
Reviewed: 2 years ago (28/09/2023)
Date of experience: 09/2023

Was a great experience. Walking distance from the Blue Lagoon. Clean with very friendly and helpful people working at both the hotel and the restaurant. Loved the sign up sheet to be called at night if the northern lights were visable! The honesty bar was a great place to read and enjoy a coffee, tea or drink with really comfortable seating and a great view. I highly recommend this hotel!

Dear Miller, many thanks for recommending us. We are happy to hear that you did enjoy your stay with us and our facilities. We do hope to see you again, one day.
No Public Name
50-59 years
Reviewed: 2 years ago (28/09/2023)
Date of experience: 09/2023

excellent

Dear Cheng, we are happy to hear that you had an excellent stay with us and we do hope to see you again.
By Diann
70-79 years
Reviewed: 2 years ago (28/09/2023)
Date of experience: 09/2023

Lovely hotel, fantastic Max’s Restaurant and amazing staff!

Dear Diann, we are happy to hear that you did enjoy your stay with us as well as our restaurant and we do hope to see you again, one day.
By Sandra Castro Coelho
50-59 years
Reviewed: 2 years ago (28/09/2023)
Date of experience: 09/2023

Can’t quite accept that you offer the possibility of awaking the guests during the night if there was an aurora, the aurora came and the night shift didn’t awake us!!
Unacceptable.

Dear Sandra Castro Coelho, thank you for your review and rating. It happens that guests think they have seen the aurora but sometimes this is a light from the moon in the sky. We have a system we use that will automatically call the rooms that have listed. So either the system had some failure or we did not have the aurora or they were to weak for us to take a decision to wake our guests up. We do hope to see you again.
By Katy
40-49 years
Reviewed: 2 years ago (28/09/2023)
Date of experience: 09/2023

Guest has not commented on review

Dear Katy, many thanks for your rating. We do hope to see you again, some day.
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