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Public Reviews Score
91%

"Very satisfied"

Based on 4,024 reviews across 7 portals
:
No Public Name
40-49 years
Reviewed: 2 years ago (20/09/2023)
Date of experience: 09/2023

We loved the quiet location and the warm quaint feel of this hotel with amazing views from the restaurant and dining room. We also enjoyed the full breakfast buffet included in our room. Staff were all very hospitable.

Dear Huges, we are happy to hear that you did enjoy our location and our views from our restaurant as well as our services. We do hope to see you again, some day.
No Public Name
60-69 years
Reviewed: 2 years ago (20/09/2023)
Date of experience: 09/2023

Fantastic place. Saw the lights on the first night. Food was excellent

Dear Schimmel, we are super happy to hear that you got to enjoy the northern lights during your stay with us and that you did enjoy our place as well as our restaurant. We do hope to see you again, one day.
By Joseph
50-59 years
Reviewed: 2 years ago (17/09/2023)
Date of experience: 09/2023

We had an incredible time at this hotel. The staff was wonderful and very attentive. We also got our best experience with the northern lights at this hotel. I would highly recommend staying here!

Dear Joseph, we are very thankful that you are recommending us and that you got to enjoy the northern lights during your stay with us. We are happy that you did enjoy our services and we do hope to see you again, one day.
By Michael
70-79 years
Reviewed: 2 years ago (16/09/2023)
Date of experience: 09/2023

Very fun, and we did see the Northern Lights

Dear Michael, we are happy to hear that you had a good stay with us and that you got to enjoy the northern lights during your stay with us. We do hope to see you again, one day.
No Public Name
40-49 years
Reviewed: 2 years ago (16/09/2023)
Date of experience: 09/2023

Good experience. Toilets should be renovated though

Dear Lourenco, we are happy to hear that you felt staying with us was a good experience and we do hope to see you again, one day.
No Public Name
60-69 years
Reviewed: 2 years ago (15/09/2023)
Date of experience: 09/2023

great

Dear cox, many thanks for your rating. We are happy to hear that you had a great stay with us and we do hope to see you again.
No Public Name
50-59 years
Reviewed: 2 years ago (15/09/2023)
Date of experience: 09/2023

Exterior may look dated, but the interior is very clean and well-kept. Staff members all very friendly and very helpful . The dinner at Max restaurant was Amazing and Superior. Only downside was we did not get to witness the northern lights while we were there. Otherwise we will stay here again next time in Iceland.

Dear Yong, we are happy to hear that you would like to return and that you did enjoy your stay with us as well as our restaurant. We do hope to see you again.
By Elizabeth Surano
50-59 years
Reviewed: 2 years ago (14/09/2023)
Date of experience: 09/2023

I would visit again and again the rooms were large and very clean and the beds and bedding were so cosy and comfortable.

Dear Elizabeth Surano, we are very thankful to hear that you would like to return and we are very happy to hear that you did enjoy your stay with us and we do hope to see you again, some day.
No Public Name
60-69 years
Reviewed: 2 years ago (14/09/2023)
Date of experience: 09/2023

Very high price vs. a room itself and fact that no outside walk location + close to an electrical station with smell from time to time.

Dear Kozlov, we are sorry to hear that we seem to have failed to meet your expectations but we do hope that you haves some good memories from your stay with us.
By Michelle Olson
50-59 years
Reviewed: 2 years ago (13/09/2023)
Date of experience: 09/2023

The hotel and restaurant staff were superb. They gave you undivided attention and personally gave you a walking rundown of their amenities. The “honor bar” was great.. definitely something you would never see in America. Staff was friendly and went out of their way to make you feel welcome!

Dear Michelle Olson, many thanks for your kind words and rating. We are happy to hear that you did enjoy your stay with us and we do hope to see you again.
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