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Public Reviews Score
92%

"Very satisfied"

Based on 3,958 reviews across 7 portals
:
By Jeremy
30-39 years
Reviewed: 3 months ago (03/03/2025)
Date of experience: 03/2025

Guest has not commented on review

Hi Jeremy, many thanks for your rating. We are happy to hear that you did enjoy your stay with us. We do hope to see you again, some day.
No Public Name
60-69 years
Reviewed: 3 months ago (03/03/2025)
Date of experience: 02/2025

Bonne adresse, bien localisée à côté du Blue Lagoon et pour les visites des champs volcaniques

Bonjour Razgallah, nous sommes heureux que vous ayez apprécié notre emplacement et votre séjour parmi nous. Nous espérons vous revoir.
No Public Name
50-59 years
Reviewed: 3 months ago (02/03/2025)
Date of experience: 03/2025

Great location for our last night! Loved the lounge and honor bar. Food was delicious! We had dinner and breakfast there. Location is minutes from Blue Lagoon and I'm sure much cheaper than the hotels there.

Hi Farley, we are happy to hear that you did enjoy our restaurant as well as your stay with us and our location. We do hope to see you again, one day.
No Public Name
60-69 years
Reviewed: 3 months ago (01/03/2025)
Date of experience: 02/2025

They were supposed to inform us about lights we were not. Others in the hotel were informed that was the reason for our trip.

Hi Williams, we are sorry to hear that you did not get a wake up call form us. As we inform all our guests you can list up for a wake up call and if the lights appear after midnight we have a system that calls the rooms that have listed for a wake up call. So basically, we enter the rooms that have listed in this system and the system calls all the rooms. The System either calls all the rooms or no room. We always try our best to make sure that everyone that has listed is in the system and receives the call. Maybe the phone was not correctly placed in the docking system or we have made a mistake by not listing your room for the call. Either way, we are truly sorry to hear that you did not get a wake-up call as we try very hard to make sure that everyone that wants to be waken up is in our system.
By Felicity
40-49 years
Reviewed: 3 months ago (28/02/2025)
Date of experience: 02/2025

Wonderful gem of a hotel with lovely small touches. Very welcoming staff.

Hi Felicity, we are happy to hear that you did enjoy your stay with us and that you felt welcoming. We do hope to see you again, one day.
No Public Name
30-39 years
Reviewed: 3 months ago (24/02/2025)
Date of experience: 02/2025

One in a lifetime! Extremely happy with everything.

Hi Todorov, we are happy to hear that you did enjoy your stay with us and we do hope to see you again, one day.
By Mrs Eileen Johnson
70-79 years
Reviewed: 3 months ago (23/02/2025)
Date of experience: 02/2025

We came as a 3 generation family and we all enjoyed our stay with you. Very relaxing. Some thoughtful touches to make us welcome including the honesty bar and the puzzles and games, together with the wake up call so as not to miss the Northern Lights which we were lucky to experience. We also appreciated the shuttle to and from the Blue Lagoon which we also enjoyed. Will recommend you over staying in Reykjavik, which we did for one night at the end of our stay but found it too noisy and busy in comparison to staying with you.

Hi Eileen, thank you for recommending us. We are happy to hear that you did enjoy your stay with us and you had a relaxing stay. We are also happy to hear that you did experience the northern lights during your stay with us. We do hope to see you again, some day.
No Public Name
50-59 years
Reviewed: 3 months ago (22/02/2025)
Date of experience: 02/2025

Fantastic staff, service and great location. We stayed 10 years ago and it was second time to stay. We will definitely come back. Our 7 yrs old daughter also had unforgettable time. Thank you for your warm services.

Hi Watling, we are super happy to hear that you are returning after 10 years and that you did enjoy your stay with us again. We do hope to see you again for the third time.
By Claire
30-39 years
Reviewed: 3 months ago (22/02/2025)
Date of experience: 02/2025

An amazing experience, the staff couldn’t have been more helpful

Hi Claire, we are happy to hear that you had an amazing experience and that you did enjoy our services. We do hope to see you again, one day.
By Rosemary
60-69 years
Reviewed: 3 months ago (22/02/2025)
Date of experience: 02/2025

Prior to arriving, I was able to correspond with Frederick and Anna with regards to my stay hotel taxis which was helpful. Nothing was too much for the staff friendly welcoming polite courteous experience and everything you could wish for on a very relaxing weekend stressfree booking in stressfree booking out and arrange transfers. Nothing was too much for the staff. The staff work very hard. The hotel is exceptionally clean and tidy. The best experience that I’ve had in many many years. The staff made you feel very valued and went above and beyond to make sure that you stay was a pleasant the staff’s knowledge of the area is exceptional. The staff commitment to work is above and beyond. I used the gym the the steam room and the sauna which was just so magical and relaxing. I had breakfast and evening meal at the hotel which were of a very high standard and again staff were always pleasant friendly and helpful. The hotel is exceptionally clean and on the night if you wanted to be quiet you could be but there was always someone to talk to in the lobby or in the TV room a room with games, jigsaw puzzles general all in all a very relaxing weekend away from the shops traffic Stresses of life. I was fortunate to attend for three nights in February 2025 you could request request to be called by reception if the northern lights appeared . This I did and was very fortunate to see the northern lights on each of the night. I was at the hotel a wonderful extraordinary experience. The rooms corridors carpets, fixtures and fittings are exceptionally clean. The outside smoking vaping area is cleaned and hose down every couple of days and doesn’t smell like a dirty ashtray. The other guest that I met at the hotel came from all over the world were very friendly courteous and polite and came from this.added to the whole experience of staying at the hotel. My stay at the northern lights Inn was relaxing stressfree and time to unwind and catch up with myself. Everything was above my expectation,

Hi Rosemary, many thanks for your kind words and rating. We are very happy to hear that you did enjoy your time with us. We are happy that you got to relax and that you did enjoy our restaurant and our services. We do hope to see you again, some day.
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