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Public Reviews Score
92%

"Very satisfied"

Based on 4,115 reviews across 7 portals
:
By Stephen Costello
40-49 years
Reviewed: 3 years ago (02/11/2023)
Date of experience: 10/2023

We really enjoyed out stay, we hadn't realised just how remote the hotel was. A hire car is a must. Staff were friendly and helpful. We really appreciated the room calls if the Lights were spotted. The restaurant does a fantastic breakfast buffet, we also ate in Max's restaurant which was very good.

Dear Stephen Costello, many thanks for your review. We are happy to hear that you did enjoy your stay with us as well as our restaurant. We are 5 km away from the next town so it is good to have a rent a car, like you mention, in order to use the whole day in excursion around our area which is beautiful and very interesting. We do hope to see you again.
No Public Name
60-69 years
Reviewed: 3 years ago (01/11/2023)
Date of experience: 10/2023

Everyone we met was so kind and helpful. The room was spotless and the beds were very comfortable. We really appreciated the wake up calls for the northern lights!

Dear conn, we are happy to hear that you felt good staying with us and we are happy to hear that you got to enjoy the northern lights during your stay with us. We do hope to see you again.
By Ricardo
30-39 years
Reviewed: 3 years ago (01/11/2023)
Date of experience: 10/2023

Top. This place is great and the people who run it are super kind. Thanks a lot!

Dear Ricardo, many thanks for your kind words. We are happy to hear that you did enjoy your stay with us as well as our services. We do hope to see you again.
No Public Name
50-59 years
Reviewed: 3 years ago (31/10/2023)
Date of experience: 10/2023

Fantastic!

Dear Dyer, we are happy to hear that you had a fantastic stay with us and we do hope to see you again.
By Steve and Sabrina Layman
50-59 years
Reviewed: 3 years ago (31/10/2023)
Date of experience: 10/2023

We absolutely loved it. Anna checked us in and was amazing. There was another gentleman, whose name I cannot recall, but he picked us up at blue lagoon and also was our wake up person for the Northern Lights. He cared so much about everyone having the chance to witness the experience that we loved him so much. We will absolutely return to your Inn.

Dear Steve and Sabrina Layman, we are very happy to hear that you would like to return and that you did enjoy our services. We do hope to see you again, one day.
By Barbara
50-59 years
Reviewed: 3 years ago (31/10/2023)
Date of experience: 10/2023

The hotel was very big and pretty the rooms neat and cosy and the possibility to be called during the night to see the northern light is a great idea

Dear Barbara, many thanks for your review. We do hope to see you again, one day.
By Nihat Hussein
30-39 years
Reviewed: 3 years ago (31/10/2023)
Date of experience: 10/2023

The best trip ever.

Everyone was fantastic but a special thanks to iverson.

Dear Nihat Hussein, thanks for your kind words. We are happy to hear that everyone was fantastic and we do hope to see you again.
By Samantha
30-39 years
Reviewed: 3 years ago (30/10/2023)
Date of experience: 10/2023

Excellent, thank you so much! Excellent location, staff so helpful, lovely spacious room. Perfect!

Dear Samantha, we are happy to hear that you did like our location and our services. We do hope to see you again.
By Louise
30-39 years
Reviewed: 3 years ago (29/10/2023)
Date of experience: 10/2023

Customer service was excellent, very helpful from booking to checking out at 4am.
Providing a comfortable seating area with tea/coffee etc. was really appreciated, also shuttle bus to and from the blue lagoon was great.

Dear Louise, many thanks for your kind words. We are happy to hear that you did enjoy your stay with us and we do hope to see you again, some day.
By Chareen
60-69 years
Reviewed: 3 years ago (29/10/2023)
Date of experience: 10/2023

Great hotel, very central, friendly staff , homely feel to bar / lounge area. Fantastic rooms

Dear Chareen, many thanks for your kind words. We are happy to hear that you got homely feeling staying with us. We do hope to see you again.
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