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Public Reviews Score
92%

"Very satisfied"

Based on 4,115 reviews across 7 portals
:
No Public Name
50-59 years
Reviewed: 3 years ago (18/10/2023)
Date of experience: 10/2023

Great. I would recommend some additional information on thermostat as it was warm and we couldn’t lower the temperature.

Dear Olsen, we are happy to hear that you had a great stay and we are working on the heat issue. We do hope to see you again.
By Richard and Kristen Sullivan
50-59 years
Reviewed: 3 years ago (17/10/2023)
Date of experience: 10/2023

Overall an A+ experience. It provided the more relaxed experience that we desired. We had originally planned to stay in the capitol but as the weather got worse, and having an early flight out, staying closer to the Keflavik airport made a lot of sense.

Dear Richard and Kristen Sullivan, we are happy to hear that you had an overall +A experience staying with us and we do hope to see you again.
By Kerry
50-59 years
Reviewed: 3 years ago (17/10/2023)
Date of experience: 10/2023

This is a very nice hotel, close to the Blue Lagoon, with a shuttle to take you back and forth. The staff was so friendly and accommodating. Max's restaurant was delicious too!

Dear Kerry, many thanks for your kind words. We are happy to hear that our restaurant was delicious and that you did enjoy our location. We do hope to see you again.
By Monica
50-59 years
Reviewed: 3 years ago (17/10/2023)
Date of experience: 10/2023

Wonderful!

Dear Monica, we are happy to hear that you had a wonderful stay with us and we do hope to see you again.
By Jason
40-49 years
Reviewed: 3 years ago (15/10/2023)
Date of experience: 10/2023

Excellent staff and proximity to Blue Lagoon. Great breakfast buffet and relaxing atmosphere.

Dear Jason, we are happy to hear that you got to relax with us and that you did enjoy our location as well as breakfast. We do hope to see you again, one day.
By Michi
40-49 years
Reviewed: 3 years ago (15/10/2023)
Date of experience: 10/2023

Sehr schönes und sauberes Hotel. War mit Abstand das Beste, in dem wir in Island übernachtet haben.

Hallo Michi, wir freuen uns zu hören, dass dein Abstand bei uns der beste in Island war und hoffen, dich eines Tages wiederzusehen.
By Sal
60-69 years
Reviewed: 3 years ago (14/10/2023)
Date of experience: 10/2023

Service was excellent. We appreciated the early arrival accommodations. The only issue we had was that our room was too warm. We had to open the windows to cool it off. We couldn't leave the windows open all night for sleeping.

Dear Sal, many thanks for your kind words. We are happy to hear that our service was excellent and we do hope to see you again, some day.
By Kathy Brookins
50-59 years
Reviewed: 3 years ago (14/10/2023)
Date of experience: 10/2023

Wonderful!!!!

Dear Kathy Brookins, we are very happy to hear that you had a wonderful stay with us and we do hope to see you again, one day.
By David Price
30-39 years
Reviewed: 3 years ago (13/10/2023)
Date of experience: 10/2023

The hotel was beautiful. A good location between the airport and Reykjavik. Rooms were well appointed, clean and comfy, good quality toiletries. We weren’t lucky enough to experience the northern lights but I hear this is in a perfect location to see them.

The cozy room with the honesty bar was lovely and there is also complimentary tea/coffee/hot chocolate available 24/7.

The only minor down side was the smell from the power plant but that can’t be helped.

Dear David Price, thank you for your kind words. We are happy to hear that you did enjoy our location, our accommodation and facilities. We do hope to see you again, some day.
No Public Name
30-39 years
Reviewed: 3 years ago (12/10/2023)
Date of experience: 10/2023

Everything was very clean and cozy.

Dear Morales, we are happy to hear that you did enjoy your stay and that you had a cozy stay with us. We do hope to see you again.
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