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Public Reviews Score
91%

"Very satisfied"

Based on 4,051 reviews across 7 portals
:
By Wayne
60-69 years
Reviewed: 2 years ago (30/08/2023)
Date of experience: 08/2023

Guest has not commented on review

Dear Wayne, many thanks for your rating. We do hope to see you again.
By Amy
40-49 years
Reviewed: 2 years ago (30/08/2023)
Date of experience: 08/2023

Overall, it was great. It was a perfect place to end our trip before heading to the airport.

Dear Amy, we are happy to hear that we were the perfect place to end your trip in Iceland. We do hope to see you again, some day.
No Public Name
20-29 years
Reviewed: 2 years ago (29/08/2023)
Date of experience: 08/2023

It’s a very relaxing hotel, got many comfort chairs to sit down and enjoy the view. The room is also spacious and comfort.

Dear LI, we are happy to hear that you had a relaxing stay with us and that you did enjoy our facilities and rooms. We do hope to see you again.
No Public Name
60-69 years
Reviewed: 2 years ago (28/08/2023)
Date of experience: 08/2023

Guest has not commented on review

Hi Gislason, many thanks for your rating. We do hope to see you again.
No Public Name
60-69 years
Reviewed: 2 years ago (28/08/2023)
Date of experience: 08/2023

It was excellent when it was used. This said - we had a poor exiting experience. We had checked out earlier in the day (reminder we only arrived late in day previously) - and went to use Spas and were told we could not use. Mind you - the Spa was completely empty - not one other person. It felt like a "cold" experience and left a poor taste.

Dear Gustafson, we are happy to hear that you did enjoy your stay with us but the reason we cannot allow people to use our SPA after check-out is the fact that we do not have any changing rooms in the SPA and the SPA is only for our hotel guests. Our hotel guests use their room to change clothes and go to the SPA in the bathrobes they have in their room, hence it is not possible for us to allow guests to use the SPA after they have checked out.
By matt
40-49 years
Reviewed: 2 years ago (27/08/2023)
Date of experience: 08/2023

Guest has not commented on review

Dear matt, many thanks for your rating. We do hope to see you again, some day.
By Lilya
30-39 years
Reviewed: 2 years ago (26/08/2023)
Date of experience: 08/2023

Guest has not commented on review

Dear Lilya, many thanks for your rating. We do hope to see you again.
No Public Name
60-69 years
Reviewed: 2 years ago (25/08/2023)
Date of experience: 08/2023

Guest has not commented on review

Dear LAMOUSSIERE, many thanks for your rating. We do hope to see you again.
No Public Name
50-59 years
Reviewed: 2 years ago (25/08/2023)
Date of experience: 08/2023

Guest has not commented on review

Dear MAZZUCCONI, many thanks for your rating. We do hope to see you again.
No Public Name
40-49 years
Reviewed: 2 years ago (25/08/2023)
Date of experience: 08/2023

Great trip, relaxed stay and very pleasant staff

Dear Tennankore, we are happy to hear that you had a relaxed stay with us and that you did like our services. We do hope to see you again.
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