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Public Reviews Score
91%

"Very satisfied"

Based on 4,051 reviews across 7 portals
:
No Public Name
60-69 years
Reviewed: 2 years ago (18/06/2023)
Date of experience: 06/2023

Average

Hi, thank you for your review. We are sorry to hear that we are an average stay and sorry that we have failed to meet you expectations.
By Stephanie
20-29 years
Reviewed: 2 years ago (18/06/2023)
Date of experience: 06/2023

Great

Dear Stephanie, we are happy to hear you had a great stay and we do hope to see you again, some day.
By Marcelo Ismael
50-59 years
Reviewed: 2 years ago (18/06/2023)
Date of experience: 06/2023

Very convenient location if you wish to go to Blue Lagon - close to it and have an hourly transfer to it. Very kind receptionist.

Dear Marcelo Ismael, many thanks for your review. We are happy to hear that you did enjoy our location and services. We do hope to see you again.
No Public Name
50-59 years
Reviewed: 2 years ago (16/06/2023)
Date of experience: 06/2023

Guest has not commented on review

Hi, many thanks for your rating. We do hope to see you again.
By Kim
50-59 years
Reviewed: 2 years ago (16/06/2023)
Date of experience: 06/2023

What a great hotel. We had already made arrangements for dinner elsewhere, but I am kind of sorry we did. I had my best sleep while in Iceland at your hotel. It was such a lovely place, and the staff were super friendly. Too bad our stay was so short.

Dear Kim, we are very thankful to hear that you did enjoy our hotel and our services. We do hope to see you again, and next time you have a chance to dine at our restaurant : o)
By Genevieve
40-49 years
Reviewed: 2 years ago (16/06/2023)
Date of experience: 06/2023

Great overall experience. We stayed one night, as a long layover with tickets to the Blue Lagoon. Very easy check in, even though we arrived very late in the evening. Great service from staff. The room was clean and spacious, with comfortable beds and pillows. Strong water pressure, which felt wonderful after a long travel day.

Dear Genevieve, we are happy to hear that you had a great experience staying with us and that you did like our services, accommodation and location. We do hope to see you again, some day.
By Lucas Webster
30-39 years
Reviewed: 2 years ago (15/06/2023)
Date of experience: 06/2023

Loved our stay!

Dear Lucas Webster, we are so happy to hear that you loved your stay with us and we do hope to see you again, one day.
No Public Name
40-49 years
Reviewed: 2 years ago (14/06/2023)
Date of experience: 06/2023

Wonderful; great customer service!

Hi, many thanks for your rating. We are happy to hear that you had a wonderful stay with us and that you did like our services. We do hope to see you again.
No Public Name
70-79 years
Reviewed: 2 years ago (13/06/2023)
Date of experience: 06/2023

Fine. Reason for our rating of 7 is the price/value. Overly expensive for a very simple hotel,

Hi, thank you for your review and rating. We are happy to hear that you had a fine stay with us but sorry to hear that you felt us expensive. We are a small hotel and the cost structure is high which reflects our pricing. We do hope to see you again.
By Eric Brulin
50-59 years
Reviewed: 2 years ago (13/06/2023)
Date of experience: 06/2023

Rather disappointing considering the price. We visited other hotels in Iceland within the same price range and the facility, the room, the breakfast were much better

Dear Eric Brulin, thank you for your rating. We are sorry that we seem to have failed to meet your expectations but we do hope that you have brought many good memories home from our country.
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