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Public Reviews Score
92%

"Very satisfied"

Based on 4,116 reviews across 7 portals
:
By Markus
40-49 years
Reviewed: 3 years ago (24/07/2023)
Date of experience: 07/2023

Ein schönes 3-Sterne-Hotel. Sehr sympathisches und zuvorkommendes Personal. Nähe zur Blauen Lagune und zum Flughafen sehr praktisch. Frühstück ab 4.00 Uhr war ebenfalls klasse!!

Hallo Markus, wir freuen uns zu hören, dass Sie Ihren Aufenthalt bei uns genossen haben und hoffen, Sie eines Tages wiederzusehen.
No Public Name
50-59 years
Reviewed: 3 years ago (24/07/2023)
Date of experience: 07/2023

OVERALL BAD MEMORY ABOUT THE OVERCHARGE. YOU HAVE TO SHOW YOUR CLIENTS WHAT VIEW THEY CAN EXPECT FROM THEIR ROOM (THE FACTORY BUILDING). OR AT LEAST INFORM THEM IN ADVANCE... FROM ALL OUR HOTELS IN ICELAND IT WAS CONSIDERED AS THE LEAST ATTRACTIVE...

Dear EVENPOEL, we are sorry to have failed to meet your expectations. We have numerous photos on our website, showing our hotel inside and outside. It is also worth visiting Google Map to get a bird view of our location and surroundings. We are in no way trying not to disclose our surroundings as we are very proud of our location and being part of the Society without waste, to which our Geothermal Power Plant (the factory building) is the backbone to. We enjoy clean energy and in no way would we try to hide our location as we in fact try our best to advertise it. We do hope that you have many good memories from visiting our country and again, are very sorry that we have failed to meet your expectations.
By Jülich Elisabeth
60-69 years
Reviewed: 3 years ago (23/07/2023)
Date of experience: 07/2023

Sehr gastfreundlich, unkomplizierte Selbstbedienungsbar im Kaminzimmer sauber

Hallo Jülich Elisabeth, wir freuen uns, dass Sie sich bei uns willkommen gefühlt haben und dass Ihnen unsere Dienstleistungen gefallen haben. Wir hoffen, Sie eines Tages wiederzusehen.
By Pascaline
30-39 years
Reviewed: 3 years ago (23/07/2023)
Date of experience: 07/2023

Guest has not commented on review

Dear Pascaline, many thanks for your rating. We do hope to see you again, one day.
By Luna
50-59 years
Reviewed: 3 years ago (23/07/2023)
Date of experience: 07/2023

スタッフはとても親切で色々助けてくれました。
ロケーションは最高でブルーラグーンまでの散策を楽しみました。

こんにちは、ルナさん、私たちのサービスとロケーションを気に入っていただけたことを嬉しく思います。 またお会いできることを楽しみにしています。
No Public Name
30-39 years
Reviewed: 3 years ago (22/07/2023)
Date of experience: 07/2023

Great

Dear Großhauser, we are happy to hear that you had a great stay with us and we do hope to see you again.
By Melissa trihey
40-49 years
Reviewed: 3 years ago (21/07/2023)
Date of experience: 07/2023

Guest has not commented on review

Dear Melissa trihey, many thanks for your rating. We do hope to see you again, some day.
No Public Name
50-59 years
Reviewed: 3 years ago (19/07/2023)
Date of experience: 07/2023

I would definitely stay here again on my next visit to Iceland! The staff was warm and welcoming, the facilities were comfortable and we really enjoyed the location.

Dear Wise, we are so thankful to hear that you would definitely stay with us again and happy to hear that you had a warm and welcoming stay with us. We do hope to see you again, some day.
By Kelly Knepper
30-39 years
Reviewed: 3 years ago (19/07/2023)
Date of experience: 07/2023

Great! Would stay here again.

Dear Kelly Knepper, we are happy to hear that you had a great stay and thankful to hear that you would like to return. We do hope to see you again.
No Public Name
30-39 years
Reviewed: 3 years ago (18/07/2023)
Date of experience: 07/2023

They have early breakfast from am 4:30 it was super helpful!
Also the room, the view, the service and the staff were perfect

Dear Kim, we are happy to hear that you did like our accommodation and our services and view and we do hope to see you again, one day.
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