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Public Reviews Score
92%

"Very satisfied"

Based on 4,114 reviews across 6 portals
:
No Public Name
60-69 years
Reviewed: 3 years ago (28/08/2023)
Date of experience: 08/2023

It was excellent when it was used. This said - we had a poor exiting experience. We had checked out earlier in the day (reminder we only arrived late in day previously) - and went to use Spas and were told we could not use. Mind you - the Spa was completely empty - not one other person. It felt like a "cold" experience and left a poor taste.

Dear Gustafson, we are happy to hear that you did enjoy your stay with us but the reason we cannot allow people to use our SPA after check-out is the fact that we do not have any changing rooms in the SPA and the SPA is only for our hotel guests. Our hotel guests use their room to change clothes and go to the SPA in the bathrobes they have in their room, hence it is not possible for us to allow guests to use the SPA after they have checked out.
By matt
40-49 years
Reviewed: 3 years ago (27/08/2023)
Date of experience: 08/2023

Guest has not commented on review

Dear matt, many thanks for your rating. We do hope to see you again, some day.
By Lilya
30-39 years
Reviewed: 3 years ago (26/08/2023)
Date of experience: 08/2023

Guest has not commented on review

Dear Lilya, many thanks for your rating. We do hope to see you again.
No Public Name
60-69 years
Reviewed: 3 years ago (25/08/2023)
Date of experience: 08/2023

Guest has not commented on review

Dear LAMOUSSIERE, many thanks for your rating. We do hope to see you again.
No Public Name
50-59 years
Reviewed: 3 years ago (25/08/2023)
Date of experience: 08/2023

Guest has not commented on review

Dear MAZZUCCONI, many thanks for your rating. We do hope to see you again.
No Public Name
40-49 years
Reviewed: 3 years ago (25/08/2023)
Date of experience: 08/2023

Great trip, relaxed stay and very pleasant staff

Dear Tennankore, we are happy to hear that you had a relaxed stay with us and that you did like our services. We do hope to see you again.
By Robert Cosgrove
70-79 years
Reviewed: 3 years ago (23/08/2023)
Date of experience: 08/2023

Guest has not commented on review

Dear Robert Cosgrove, many tanks for your kind rating and we do hope to see you again.
No Public Name
40-49 years
Reviewed: 3 years ago (18/08/2023)
Date of experience: 08/2023

Good

Dear Horn, many thanks for your rating. We are happy to hear that you had a good stay with us and we do hope to see you again.
No Public Name
40-49 years
Reviewed: 3 years ago (16/08/2023)
Date of experience: 08/2023

Nice

Dear Bergeron, many thanks for your rating. We are happy to hear that you had a nice stay with us and we do hope to see you again.
No Public Name
70-79 years
Reviewed: 3 years ago (15/08/2023)
Date of experience: 08/2023

Guest has not commented on review

Dear Slattum, many thanks for your kind rating. We do hope to see you again, one day.
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