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Public Reviews Score
92%

"Very satisfied"

Based on 4,116 reviews across 7 portals
:
No Public Name
60-69 years
Reviewed: 3 years ago (12/06/2023)
Date of experience: 06/2023

The overall experience was positive. It is well located to the blue lagoon and airports and we enjoyed the walking trail through the lava rock field. Our concerns are listed above

Hi, we are happy to hear that you had a positive experience staying with us and that you did enjoy our location. We do hope to see you again.
No Public Name
60-69 years
Reviewed: 3 years ago (12/06/2023)
Date of experience: 06/2023

Wonderful place and really nice staff. Great massage at spa

Hi, many thanks for your kind words and rating. We do hope to see you again.
No Public Name
60-69 years
Reviewed: 3 years ago (11/06/2023)
Date of experience: 06/2023

Fantastic spa experience. So relaxing...

Hi, we are super happy to hear that you had a good experience and that you were able to relax in our SPA. Many thanks for your kind words and rating, we do hope to see you again.
By Caryn Callanan
50-59 years
Reviewed: 3 years ago (10/06/2023)
Date of experience: 06/2023

This was a fantastic location in order to walk to the Blue Lagoon. We loved the atmosphere.

Dear Caryn Callanan, we are happy to hear that you thought our location was fantastic and that you loved our atmosphere. We do hope to see you again, one day.
By Adriaan Walraven
50-59 years
Reviewed: 3 years ago (08/06/2023)
Date of experience: 06/2023

Great hotel, great location, very helpful staff.

Only comment I have is; for this price i would expect everything to be perfect, but it was not perfect, but very good.

Dear Adriaan Walraven, we are happy to hear that you had a great stay and that you did enjoy our hotel, location and services. We do hope to see you again.
No Public Name
60-69 years
Reviewed: 3 years ago (08/06/2023)
Date of experience: 06/2023

Great service! Person at night helped get us from the airport late at night. Went the extra mile.
Friendly personable engaging staff.

Hi, many thanks for your kind words and rating. We are happy that you did enjoy our services and do hope to see you again.
By Ed
50-59 years
Reviewed: 3 years ago (08/06/2023)
Date of experience: 05/2023

Fantastic!!

Hi Ed, we are happy to hear that you had a fantastic stay with us and we do hope to see you again, one day.
No Public Name
40-49 years
Reviewed: 3 years ago (05/06/2023)
Date of experience: 06/2023

Wonderful - especially the staff.

Hi, many thanks for your kind words to our staff and we are happy to hear that you had a wonderful stay with us. We do hope to see you again.
By Daniel
60-69 years
Reviewed: 3 years ago (05/06/2023)
Date of experience: 05/2023

Guest has not commented on review

Dear Daniel, many thanks for your kind rating. We do hope to see you again.
No Public Name
20-29 years
Reviewed: 3 years ago (02/06/2023)
Date of experience: 05/2023

Overall it was great, at the last day the smell in the room and in the corridors got a little to much but it was bearable.

Hi, we are happy o hear that you had a great stay with us and we do hope to see you again.
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