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Public Reviews Score
92%

"Very satisfied"

Based on 4,111 reviews across 7 portals
:
No Public Name
60-69 years
Reviewed: 3 years ago (14/04/2023)
Date of experience: 04/2023

Excellent location and very accommodating staff. We really enjoyed our stay and would return the next time we visit Iceland.

Hi, many thanks for your rating. We are so happy to hear that you would like to return and we do hope to see you again, some day.
No Public Name
50-59 years
Reviewed: 3 years ago (11/04/2023)
Date of experience: 04/2023

Relaxing and comfortable. We’ve stayed before and used shuttles to both the airport and Blue Lagoon. The rooms are quiet, clean and comfortable The lounges are relaxing and afternoon waffles are a lovely treat. Dinner at Max’s is reliably delicious and service is always great.

Hi, always nice to hear from returning guests. We are happy to hear that you did enjoy your stay with us and that we are consistent with our services. We do hope to see you again.
No Public Name
Reviewed: 3 years ago (11/04/2023)
Date of experience: 04/2023

Loved it. Beautiful place, great service and nice facilities. Coffee area with fireplace is lovely.

Hi, many thanks for you kind words. We are happy to hear that you did love your stay and our facilities and services. We do hope to see you again.
By Scott Mercurio
40-49 years
Reviewed: 3 years ago (10/04/2023)
Date of experience: 04/2023

Very Good Experience, booked because of it's location to the Blue Lagoon. The restaurant food was very good and breakfast was continental style.

Hi Scott Mercurio, we are happy to hear that you did enjoy our location as well as our restaurant and your stay with us. We do hope to see you again.
By Cristina Sanchez
40-49 years
Reviewed: 3 years ago (10/04/2023)
Date of experience: 04/2023

it was really amazing, beautiful location, excellent service, breakfast was superb

Dear Cristina Sanchez, we are happy to hear that you did enjoy our services, location as well as our breakfast. We do hope to see you again, some day.
By Lisa
50-59 years
Reviewed: 3 years ago (08/04/2023)
Date of experience: 04/2023

Lovely hotel, 3 minutes from Blue Lagoon and 20 min to the airport. Staff are friendly and helpful. Hotel is clean and welcoming. Beds comfy. Food at the restaurant was delicious. Great place to stay on our last night in Iceland.

Dear Lisa, many thanks for your kind words and rating. We do hope to see you again.
No Public Name
40-49 years
Reviewed: 3 years ago (08/04/2023)
Date of experience: 04/2023

This hotel is perfect if visiting the Blue Lagoon! Room was clean, staff was very friendly & helpful.

The food at Max’s was my favorite meal during our stay in Iceland.

Hi, many thanks for your kind words. We are so proud to hear that you felt the food at Max's was your favourite during your stay in our country and that you did enjoy your hotel. We do hope to see you again, one day.
No Public Name
60-69 years
Reviewed: 3 years ago (05/04/2023)
Date of experience: 03/2023

Very relaxing atmosphere with the 2 sitting areas, food excellent!

Hi, many thanks for your kind words and rating. We do hope to see you again.
By Debra Fertig
50-59 years
Reviewed: 3 years ago (05/04/2023)
Date of experience: 04/2023

Loved the customer service there. Especially appreciated the night reception officer (Rudolph?) and Karolina. They were so helpful with basically everything! And appreciated use of refrigerator and lovely public spaces. Thanks for a wonderful stay.

Dear Debra Fertig, many thanks for your rating. We are happy to hear that you did love our customer services and that you did enjoy your stay with us. We do hope to see you again, one day.
No Public Name
50-59 years
Reviewed: 3 years ago (04/04/2023)
Date of experience: 04/2023

Everyone who works there was so wonderful! They were helpful when we arrived before our checkin time, the food was food was great at the restaurant and it was very close to the Blue Lagoon! They also offer a wake up call for the northern lights!

Hi, thank you for your kind words. We are happy to hear that you did enjoy your stay with us, our facilities and that you got to enjoy the northern lights during your stay with us. We do hope to see you again, some day.
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