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Public Reviews Score
92%

"Very satisfied"

Based on 4,118 reviews across 7 portals
:
No Public Name
30-39 years
Reviewed: 4 months ago (12/02/2026)
Date of experience: 02/2026

Very disappointing based on how much we paid and the impressions we got from the website photos. There was some kind of construction going on during most of our time there, and some of the “spa” services were unavailable. The building and rooms were very industrial and seemed like they were previous military barracks that were minimally redecorated. It would probably still be somewhere we’d stay, if the price wasn’t so disproportionate. We don’t need anything fancy, but even with a steep discount code, the price was just wildly unjustifiable. We were so lucky to see the aurora and for the most part, all the staff was very kind and friendly. Just was not what we expected.

Dear Guest,

Thank you for taking the time to share your detailed feedback regarding your recent stay with us.

We are pleased to know that you found the check-in process straightforward and that the kindness and friendliness of our team contributed positively to your visit. It is wonderful to hear that you had the opportunity to witness the aurora during your stay.

We regret that aspects of your experience did not meet your expectations, particularly regarding the price. We understand how these elements affected your overall impression and recognize that your concerns regarding value are important. We do however not fully understand what you mean with some kind of cunstruction as they only thing happening during your stay was that we were laying a new carpet on the stairs to the tower so the tower, which is a small part of our building was closed. All our services in the SPA were available except the floating tanks which we communicate on our website.

Your honest perspective is appreciated as it helps us reflect and make meaningful improvements to provide a more satisfying experience for all our guests. Thank you once again for sharing your impressions.
By Nichole
40-49 years
Reviewed: 4 months ago (11/02/2026)
Date of experience: 02/2026

Awesome! We had a family room which was perfect for us. Beds were comfy. Loved the breakfast. The living room was the best place to relax with a coffee or hot chocolate and the fire place. Of course being woken up for the Northern Lights is a huge plus. Perfect stay in Iceland!

Dear Nichole,

Thank you very much for your wonderful feedback and for your excellent ratings across all aspects of your stay.

We are truly delighted to hear that the family room provided the ideal comfort for your visit and that the beds met your expectations. It is gratifying to know you enjoyed the breakfast as well as relaxing in the living room by the fireplace with a warm drink.

Your appreciation of the northern lights wake-up call and the overall experience in Iceland means a great deal to us. We are also pleased that the check-in process was smooth and the service, cleanliness, and convenient location contributed positively to your stay. Thank you for sharing your impressions.
By Ray Muscat
50-59 years
Reviewed: 4 months ago (08/02/2026)
Date of experience: 02/2026

Wonderful, friendly staff. Not much luck with the lights but that's nature! Staff really helpful and made all the difference.

Dear Ray Muscat,

Thank you very much for your wonderful feedback and for your excellent ratings across all aspects of your stay.

We are truly delighted to know that our team’s friendliness and dedication contributed so positively to your experience. It is gratifying to hear that you found the check-in process smooth, and that the comfort, cleanliness, service, and location of the hotel met your expectations so well.

Your recommendation and kind words mean a great deal to us. Thank you for taking the time to share your impressions.
By Magdalena
40-49 years
Reviewed: 4 months ago (08/02/2026)
Date of experience: 02/2026

It was absolutely amazing. We really love idea of Northernlight wake up call. The staff was super helpful and friendly!

Dear Magdalena,

Thank you very much for your wonderful feedback and for your excellent ratings across all aspects of your stay.

We are truly delighted to hear that the Northern Lights wake-up call added a special touch to your visit. It is also pleasing to know that our team’s friendliness and helpfulness made such a positive impression and that your check-in experience was seamless.

Your kind comments about the room comfort, cleanliness, high standard of service, and the convenient location are greatly appreciated. Thank you for taking the time to share your impressions.
No Public Name
80+ years
Reviewed: 4 months ago (08/02/2026)
Date of experience: 02/2026

excellent! shower handles for older people with mobility issues would be a plus

Dear Guest,

Thank you for your thoughtful feedback and for highlighting the aspects of your stay that you enjoyed. We are pleased to know that our service, location, and the smooth check-in made a positive impression during your visit.

Your suggestion regarding shower handles to better accommodate guests with mobility needs is greatly appreciated. We value such insights as they help guide us in making our property more comfortable for all guests.
No Public Name
50-59 years
Reviewed: 4 months ago (07/02/2026)
Date of experience: 02/2026

Great location. Super friendly staff.

Dear Guest,

Thank you very much for your wonderful feedback and for your excellent ratings across all aspects of your stay.

We are truly pleased to know that our convenient location and the friendliness of our team contributed so positively to your experience. Your comments about the smooth check-in process, comfort of your room, cleanliness, and service are greatly appreciated.

Your intention to recommend Northern Light Inn means a great deal to us. Thank you for taking the time to share your impressions.
No Public Name
30-39 years
Reviewed: 4 months ago (28/01/2026)
Date of experience: 01/2026

Guest has not commented on review

Dear Guest,

Thank you for sharing your impressions and for highlighting key aspects of your stay. We are pleased to know that the check-in process was smooth and that our team contributed positively to your experience.

Your appreciation for the room, cleanliness, and convenient location is valued, and your feedback motivates us to maintain high standards for our guests.
By Joseph Payne
40-49 years
Reviewed: 4 months ago (24/01/2026)
Date of experience: 01/2026

This was our second time visiting and the location, hotel and staff was wonderful.

Dear Joseph Payne,

Thank you very much for your wonderful feedback and for your excellent ratings across all aspects of your stay.

We are truly delighted to know that your second visit was just as enjoyable and that the location, comfort of the hotel, and the hospitality provided by our team contributed positively to your experience. It is also pleasing to hear that the check-in process was smooth and that you were so satisfied with your room, the high standard of cleanliness, and the service throughout your stay.

Your willingness to recommend Northern Light Inn means a great deal to us. Thank you for taking the time to share your impressions.
By Inga Oskarsdottir
60-69 years
Reviewed: 4 months ago (22/01/2026)
Date of experience: 01/2026

everything so clean and beautiful and comfortable

Dear Inga Oskarsdottir,

Thank you very much for your wonderful feedback and for your excellent ratings across all aspects of your stay.

We are delighted to know that you found your experience to be so clean, beautiful, and comfortable. It is especially gratifying to hear that the check-in process was seamless and that the comfort of the room, high standard of cleanliness, attentive service, and convenient location all made a positive impression.

Your recommendation means a great deal to us. Thank you for taking the time to share your impressions.
By Marisa Wallace
50-59 years
Reviewed: 4 months ago (22/01/2026)
Date of experience: 01/2026

This was a great relaxing vacation for us. We were really able to disconnect from every day life and shift into vacation mode. It's beautiful, calming, clean, friendly.

Dear Marisa Wallace,

Thank you very much for your wonderful feedback and for your excellent ratings across all aspects of your stay.

We are truly delighted to know that your time at Northern Light Inn provided such a peaceful and restorative escape, allowing you to fully relax and enjoy a change of pace from everyday routines. It is especially pleasing to hear that the calming and welcoming environment, along with the cleanliness and friendliness of our team, contributed so positively to your experience.

Your kind words and high recommendation mean a great deal to us. We appreciate you taking the time to share your impressions.
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