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Public Reviews Score
92%

"Very satisfied"

Based on 4,111 reviews across 7 portals
:
No Public Name
50-59 years
Reviewed: 3 years ago (28/02/2023)
Date of experience: 02/2023

It was fantastic. A great home base for our explorations. We even got to see the northern lights.

Many thanks for your kind words and rating. We are happy to hear that you got to enjoy the northern lights during your stay with us. We do hope to see you again.
By Nancy Motley
40-49 years
Reviewed: 3 years ago (28/02/2023)
Date of experience: 02/2023

Very enjoyable!

Dear Nancy Motley, we are happy to hear that you had an enjoyable stay with us and we do hope to see you again.
By Juasia
20-29 years
Reviewed: 3 years ago (28/02/2023)
Date of experience: 02/2023

Such a beautiful hotel. Amazing helpful staff amazing food complimentary hot breakfast. I loved everything about my stay

Dear Juasia, we are happy to hear that you loved everything about your stay with us and we do hope to see you again.
By Niota Cover
40-49 years
Reviewed: 3 years ago (27/02/2023)
Date of experience: 02/2023

Very welcoming staff, great shuttle bus service and nice cosy environment.

Dear Niota Cover, we are happy to hear that you felt us being a cosy environment. We do hope to see you again, some day.
By ROY Marie Béatrice
50-59 years
Reviewed: 3 years ago (26/02/2023)
Date of experience: 02/2023

C'est hôtel est extraordinaire est perdu au milieu de nulle part.
Les chambres sont très belles et grandes
Nous avions une chambre familiale, qui était parfaite pour quatre
La salle de bain est grande tout était fabuleux.
Le personnage est adorable aux petits soins avec la clientèle
Il y avait du café du thé,
de l'eau et des gaufres à volonté et tout était gratuit
L'hôtel est à 20 mn en voiture de l'aéroport au milieu de la nature incroyable de l'Islande

Je reviendrai.

Salut ROY Mari Béatrice, nous sommes heureux d'apprendre que vous avez passé un séjour incroyable avec nous et nous espérons vous revoir un jour.
By Jennifer Caban
30-39 years
Reviewed: 3 years ago (25/02/2023)
Date of experience: 02/2023

Amazing stay! Homey, cozy, with a feel of a large cabin in the mountains with friends. I absolutely miss it already. Thank you so much!

Dear Jennifer Caban, we are happy to hear you had an amazing stay with us and we do hope to see you again, one day.
By Marina Rodríguez calvo
50-59 years
Reviewed: 3 years ago (25/02/2023)
Date of experience: 02/2023

It was a dream come true. Everyone so nice and attentive. The coziest hotel ever. Loved the rooms decorations view etc!!!. Congrats on the ideas of the afternoon waffles and the shuttle to the lagoon and the call to the room if any aurora were in sight!!!
Thank you so much to reception and girl waiter that helped me download from my camera some incredible pics I had that then, I could share!!

Dear Marina Rodríguez calvo, many thanks for your kind words and rating. We are so happy that you did enjoy your stay with us and we do hope to see you again, some day.
By Sarah from the US
40-49 years
Reviewed: 3 years ago (25/02/2023)
Date of experience: 02/2023

Truly a lovely hotel- wonderful food, kind staff, beautiful room for our family of 4 and very calming! Loved the northern lights observatory and wake up calls!

Dear Sarah from the US, many thanks for your kind words. We do hope to see you again, one day.
By Christo Martens
50-59 years
Reviewed: 3 years ago (24/02/2023)
Date of experience: 02/2023

Gentle staff, nice rooms, close to the blue lagoon, which unfortunately was already fully booked, close to the airport (advice on when to be there was accurate).

Though the windows could be opened the sulfate smell prevents to do so.

Dear Christo Martens, thanks for mentioning this issue of booking the Blue Lagoon in good time before visiting us. The lagoon is most of the time sold out and guest will need to book well in advance to get a ticket at the best available price. We do hope to see you again, some day.
By Kaitlyn Considine
50-59 years
Reviewed: 3 years ago (24/02/2023)
Date of experience: 02/2023

The room was wonderful - aesthetically pleasing, comfortable and well appointed. Buffet breakfast was delicious with wide assortment of foods and views from Max's Restaurant are really nice!

Dear Kaitlyn Considine, we are happy to hear that you had a comfortable stay with us and that you did enjoy our breakfast and the view from Max's Restaurant. We do hope to see you again, one day.
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