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Public Reviews Score
91%

"Very satisfied"

Based on 4,051 reviews across 7 portals
:
By MARCEL Stéphane
50-59 years
Reviewed: 4 months ago (09/08/2025)
Date of experience: 08/2025

Une dernière nuit pour clôturer un voyage de deux semaines en Islande. C'était génial, les coulées de lave devant la fenêtre, chambre très grande avec deux fauteuils club super confortable.
On reviendra c'est sur
Merci pour l'accueil et le service

Cher MARCEL Stéphane,

Nous sommes ravis d'apprendre que vous avez apprécié votre dernière nuit en Islande dans notre hôtel. La vue sur les champs de lave et la chambre spacieuse et confortable ont rendu votre séjour inoubliable.

Merci pour vos aimables paroles concernant notre accueil et notre service. Nous vous remercions sincèrement de votre recommandation et espérons avoir le plaisir de vous revoir.
No Public Name
50-59 years
Reviewed: 4 months ago (05/08/2025)
Date of experience: 08/2025

You pay for location, walk to blue lagoon. Bathroom could be newer

Hi vall,

Thank you for taking the time to share your feedback and for your excellent ratings across several areas of your stay.

We are pleased to hear that you found our location convenient for visiting the Blue Lagoon and that you appreciated the straightforward check-in process, the cleanliness of your accommodations, and the service provided by our team.

Your comment regarding the bathroom is noted, and we value your perspective as we continue to improve the experience for our guests. We truly appreciate your willingness to recommend us and your thoughtful review.
By Céline
30-39 years
Reviewed: 4 months ago (05/08/2025)
Date of experience: 08/2025

Very good, thank you a lot!

Hi Céline,

Thank you very much for taking the time to share your feedback and for your excellent ratings across all aspects of your stay.

Thank you again for letting us know about your visit. We do hope to see you again.
No Public Name
60-69 years
Reviewed: 4 months ago (04/08/2025)
Date of experience: 07/2025

Everything about our stay was wonderful. Location, staff, room, restaurant, easy parking, well-stocked honor pantry. Great job. Hope to return some day!

Hi Rollins,

Thank you very much for sharing your feedback and for your excellent ratings across all aspects of your stay.

We are delighted to hear that every part of your visit—from the convenient location and welcoming team to the comfort of your room, the restaurant experience, and the ease of parking—made such a positive impression. It is wonderful to know that you also enjoyed the well-stocked honor pantry and found the check-in process straightforward.

Your kind words and intention to return mean a great deal to us. We truly appreciate your high recommendation and hope to welcome you back in the future.
No Public Name
50-59 years
Reviewed: 4 months ago (01/08/2025)
Date of experience: 07/2025

great location. great customer service. great room (except for the smell but I believe it was just the side our room was located on).

Dear QUYE,

Thank you for sharing your thoughtful feedback and for highlighting aspects of your stay that stood out to you. We are pleased to know you appreciated the convenient location, high standard of service, and the overall atmosphere of your room.

Your observation regarding the room odor is valued, and we understand how this aspect affected your experience. We will certainly review this concern to ensure a more comfortable environment in the future.
By James
60-69 years
Reviewed: 4 months ago (01/08/2025)
Date of experience: 07/2025

Enjoyed our stay. Very convenient access to Blue Lagoon. Good breakfast and friendly staff

Hi James,

Thank you very much for your excellent ratings and for taking the time to share your feedback.

We are delighted to hear that you had such a positive experience during your stay and that the convenient location near the Blue Lagoon, the enjoyable breakfast, and the friendliness of our team made a memorable impression.

Your kind words and high recommendation mean a great deal to us.
No Public Name
50-59 years
Reviewed: 4 months ago (29/07/2025)
Date of experience: 07/2025

Great new hotel in excellent location for Blue Lagoon & airport

Hi DeCola,

Thank you very much for sharing your feedback and for your perfect ratings across all aspects of your stay.

We are delighted to hear that you enjoyed the convenient location of the hotel near the Blue Lagoon and airport, and that your experience from check-in to room comfort, cleanliness, and service was so positive.

Your high recommendation means a great deal to us. We truly appreciate you taking the time to let us know about your visit.
By Eric
50-59 years
Reviewed: 4 months ago (28/07/2025)
Date of experience: 07/2025

Top

Hi Eric,

Thank you very much for your excellent ratings and for taking the time to share your feedback.

We are delighted to know that you enjoyed your stay with us and appreciated the comfort of your room, the cleanliness, and the service provided by our team. It is wonderful to hear that you found the check-in process easy and our location convenient for your needs.

Your positive review and willingness to recommend us are truly appreciated.
By Greg
70-79 years
Reviewed: 4 months ago (27/07/2025)
Date of experience: 07/2025

Guest has not commented on review

Hi Greg,

Thank you very much for your excellent ratings and for taking the time to share your feedback.

We do hope to see you again, one day.
No Public Name
40-49 years
Reviewed: 4 months ago (24/07/2025)
Date of experience: 07/2025

Very good. Room was nice but too hot. The smell from outside was not pleasant. Staff was wonderful! Love the available games and coffee machines

Dear Hodyl,

Thank you for sharing your feedback and for highlighting both the positive aspects of your visit and the areas where you feel there is room for improvement. We are pleased to hear that you found the staff welcoming and enjoyed the variety of games and coffee machines provided for guests.

We also appreciate your honesty regarding the temperature in your room and the external odors you encountered. Your observations are important to us as we strive to enhance each guest’s experience.

Your comments will help guide our ongoing efforts to improve the comfort and atmosphere of our accommodations.
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