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Public Reviews Score
92%

"Very satisfied"

Based on 3,959 reviews across 7 portals
:
By Brun philippe
50-59 years
Reviewed: 5 months ago (06/01/2025)
Date of experience: 12/2024

Guest has not commented on review

Hi Brun, many thanks for your rating. We do hope to see you again, one day.
By J. French
50-59 years
Reviewed: 5 months ago (05/01/2025)
Date of experience: 12/2024

Simply lovely. I felt relaxed and at home. The Honesty Bar and living room were quiet, comfortable and an easy way to unwind outside of the room. All of the staff were friendly, helpful and went the extra mile to make sure my stay went smoothly, especially since the road wasn't yet open and rental cars had to be parked in Grindavik.

Hi J. We are happy to hear that you had a lovely stay, despite the fact that we had to pick up and drop off from the town of Grindavik. Luckily we have our old road back and all guests can come to us directly. We are happy to hear that you did enjoy our facilities and service and do hope to see you again, some day.
By Neubauer - Lorenz Eva
60-69 years
Reviewed: 5 months ago (04/01/2025)
Date of experience: 01/2025

Sehr zuvorkommend und freundlich. Auch meine Kinder haben sich überaus wohlgefühlt. ( 21 Jahre )
Das man zu den Nordlichtern geweckt wird ist ebenfalls ein tolles Service.
Die Zimmer sehr geräumig.

Hallo Neubauer, wir freuen uns, dass Ihnen Ihr Aufenthalt bei uns und unsere Einrichtungen gefallen haben. Wir hoffen, Sie bald wiederzusehen.
No Public Name
60-69 years
Reviewed: 5 months ago (04/01/2025)
Date of experience: 01/2025

Location very close to Blue Lagoon and airport
Large seating areas for down time like reading or playing games
Staff was very helpful and nice

Hi Houlihan, we are happy to hear that you did enjoy your stay with us as well as our facilities. We do hope to see you again.
No Public Name
40-49 years
Reviewed: 5 months ago (03/01/2025)
Date of experience: 01/2025

It’s not the most modern hotel but the staff is very friendly and helpful, the location is great to visit the blue lagoon, we got an individual shuttle, we only had to tell the lady when we want to start. Further there are two living rooms which are so cozy and welcoming, we liked it a lot.unfortunately we stayed only one night.

Hi Mangold, we are happy to hear that you did enjoy our location and our services. We do hope to see you again, one day.
By Hannah Stipek
30-39 years
Reviewed: 5 months ago (02/01/2025)
Date of experience: 01/2025

Incredible!! The staff offered to call each room if the northern lights were at but they didn’t need to because we were out all night watching them! They even put on a small firework show at midnight NYE and we could see the northern lights and fireworks!!

Hi Hannah, many thanks for spending NY with us. We are happy that we were blessed with the northern lights on NY night and even more happy to hear that you did enjoy your stay with us and our little fireworks. We do hope to see you again.
By Liz H
50-59 years
Reviewed: 5 months ago (01/01/2025)
Date of experience: 12/2024

Wonderful, superb service from the ad-hoc pick up at the Blue Lagoon as I'd misread the bus timetable, to messages confirming pre-departure details.
Was a really relaxing environment, enjoyed a peaceful game of cards and drink in the lounge after dinner.
Breakfast was great.
Just a shame we didn't have time to use the spa.

Hi Liz, many thanks for your kind words. We are happy to hear that you did enjoy our services, location and our facilities. We do hope to see you again.
By Steve Ireland
50-59 years
Reviewed: 5 months ago (01/01/2025)
Date of experience: 12/2024

Had a wonderful stay thanks. Shame we couldn't stay longer.

Hi Steve, we are happy to hear that you had a wonderful stay with us. We do hope to see you again, one day.
No Public Name
40-49 years
Reviewed: 5 months ago (01/01/2025)
Date of experience: 12/2024

Guest has not commented on review

Hi Yokota, many thanks for your rating. We are happy that you did enjoy your stay with us and we do hope to see you again, one day.
By Grace
30-39 years
Reviewed: 5 months ago (01/01/2025)
Date of experience: 12/2024

Guest has not commented on review

Hi Grace, many thanks for your rating. We are happy to see that you did enjoy your stay with us and we do hope to see you again.
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