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Public Reviews Score
91%

"Very satisfied"

Based on 4,072 reviews across 7 portals
:
No Public Name
60-69 years
Reviewed: 5 months ago (02/09/2025)
Date of experience: 08/2025

Guest has not commented on review

Dear Guest,

Thank you very much for your excellent ratings and for taking the time to share your feedback.

We are delighted to hear that you found the check-in process smooth and that the service, cleanliness, and location met your expectations. It is also wonderful to know that your room contributed to a comfortable stay.

Your high recommendation is greatly appreciated and means a lot to our team. Thank you again for letting us know about your experience.
By Michael La Violette
70-79 years
Reviewed: 5 months ago (02/09/2025)
Date of experience: 09/2025

Guest has not commented on review

Hi Michael La Violette,

Thank you very much for your excellent ratings and for taking the time to share your feedback.

We are delighted to hear that your experience with us was so positive, from the ease of check-in and the comfort of your room to the cleanliness, attentive service, and convenient location. Your comments about the overall quality of your stay are truly appreciated.

We also value your suggestion regarding the addition of a hot tub. Your input is helpful as we continue to look for ways to enhance our guests’ experience. Thank you again for letting us know how much you enjoyed your stay.
By Caroline Perrino
70-79 years
Reviewed: 5 months ago (30/08/2025)
Date of experience: 08/2025

Excellent stay. Room was good size and bed and pillows very comfortable. Furniture a bit dated but overall I would definitely recommend people who have flights the next day to stay here. Checkin staff were most helpful in arranging taxi to KEF and informative about the area and recent lava flows and where to see them.

Hi Caroline Perrino,

Thank you very much for sharing your detailed feedback and for your excellent ratings across so many aspects of your stay.

We are delighted to hear that you found your room comfortable and appreciated the quality of the bed and pillows. It is also wonderful to know that our team at check-in was helpful in arranging your transportation and providing local insights about the area and recent volcanic activity.

Your recommendation and kind words mean a great deal to us. Thank you again for taking the time to share your impressions.
By Zoe G.
20-29 years
Reviewed: 5 months ago (29/08/2025)
Date of experience: 08/2025

The hotel staff was AMAZING and super accommodating with our unusual blue lagoon booking. One of the workers drove us herself, outside of the shuttle hours! She did not have to do that and was so hospitable. I would absolutely stay here again.

Hi Zoe G.,

Thank you very much for sharing your thoughtful feedback and for your outstanding ratings across all aspects of your stay.

We are delighted to hear that our team was able to provide such accommodating service and that our staff went above and beyond to assist with your Blue Lagoon arrangements, even outside regular shuttle hours. It is wonderful to know that this level of hospitality helped make your visit memorable.

Your kind words and intention to return mean a great deal to us. Thank you for taking the time to let us know how much you enjoyed your experience.
No Public Name
50-59 years
Reviewed: 5 months ago (28/08/2025)
Date of experience: 08/2025

Merveilleuse.

Dear Guest,

We are delighted to learn that your experience at our hotel was wonderful and that you enjoyed your stay.
By Lindsay Burnett
40-49 years
Reviewed: 5 months ago (26/08/2025)
Date of experience: 08/2025

We had a lovely stay! Great place, wonderful staff, excellent location, and a convenient Blue Lagoon shuttle.

Hi Lindsay Burnett,

Thank you very much for sharing your wonderful feedback and for your excellent ratings across all aspects of your stay.

We are delighted to hear that you enjoyed your visit, finding the location convenient, the atmosphere inviting, and our shuttle service to the Blue Lagoon helpful during your time with us. It is also great to know that our team and the quality of your accommodations left such a positive impression.

Your kind words and high recommendation mean a great deal to us. Thank you for taking the time to let us know how much you enjoyed your experience.
By Adolfo
30-39 years
Reviewed: 5 months ago (25/08/2025)
Date of experience: 08/2025

Guest has not commented on review

Hi Adolfo,

Thank you very much for your excellent ratings and for taking the time to share your feedback. We do hope to see you again, one day.
No Public Name
40-49 years
Reviewed: 5 months ago (25/08/2025)
Date of experience: 08/2025

Sehr nette und angenehmes Hotel. Perfekter Start für eine Island Rundreise.

Hallo Brunsteiner,

Vielen Dank für Ihr freundliches Feedback. Wir freuen uns, dass Sie unser Hotel so einladend und angenehm fanden.

Es ist schön zu wissen, dass Ihr Aufenthalt ein toller Auftakt für Ihre Islandreise war. Wir freuen uns auch, dass der Check-in für Sie problemlos verlief.

Wir freuen uns über Ihr Feedback und hoffen, dass Sie Ihren Aufenthalt bei uns genossen haben.
By Charline Rolley
50-59 years
Reviewed: 5 months ago (24/08/2025)
Date of experience: 08/2025

Guest has not commented on review

Hi Charline Rolley,

Thank you very much for your excellent ratings and for taking the time to share your feedback.

We are delighted to hear that you enjoyed your experience with us, from the ease of check-in and the comfort of your room to the cleanliness, attentive service, and our convenient location.

Your high recommendation means a great deal to us. Thank you for letting us know about your stay.
By Andrea Omodt
50-59 years
Reviewed: 5 months ago (20/08/2025)
Date of experience: 08/2025

There is nothing they could have done better. We really enjoyed our stay!

Hi Andrea Omodt,

Thank you very much for your wonderful feedback and for your outstanding ratings across every aspect of your stay.

We are delighted to hear that your experience was so positive and that you found all elements of your visit—from the check-in process to the comfort of your room and our service—met your expectations completely.

Your kind words and willingness to recommend us are truly appreciated. Thank you for taking the time to share how much you enjoyed your stay.
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