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Public Reviews Score
92%

"Very satisfied"

Based on 4,115 reviews across 7 portals
:
By Trevor
50-59 years
Reviewed: 3 years ago (13/01/2023)
Date of experience: 01/2023

Very good nice hotel

Dear Trevor, many thanks for your kind words and rating. We do hope to see you again, some day.
No Public Name
Reviewed: 3 years ago (11/01/2023)
Date of experience: 01/2023

The staff and food are excellent. Do not use the car GPS to get there! Your phone is more up to date. The hotel is very well built. The floors are heated via geo-thermal. The room was very comfortable and warm. Max's restaurant is first class. The lamb is some of the best I have ever had, anywhere.

Hi, many thanks for your kind words and rating. We are happy to hear that you did enjoy your stay with us, our restaurant and that you did enjoy our lamb. We do hope to see you again, one day.
By Laura Doran
40-49 years
Reviewed: 3 years ago (11/01/2023)
Date of experience: 01/2023

I received a very friendly welcome, including finding me a room that was ready as the one I was assigned into wasn't yet. I had arrived early. The hotel felt very cosy and a place that guests could feel at home, which although fairly utilitarian in design structure, had lots of nice touches like the honesty bar, the chesterfields in a side room, etc. The bed was comfy and the room was very spacious. The staff at dinner were lovely. And the wake up call was great - I finally saw the lights on the last night of my trip. The only thing I really don't like is the price.... I understand that in general Iceland is expensive and I can appreciate that this rate is still competitive when compared to the ridiculous cost of staying at the Silica and Retreat hotels which are the nearest neighbours. However, in any other city anywhere else in the world, the Northern Lights Inn would be a very strong 3* establishment, and is of a kind that should never warrant £270 per night. Even £150 per night would be the top end for this type of hotel. But, if your neighbours are charging and people are paying, then you would be silly not to. I just think the prices around the Blue Lagoon are generally excessive and exploitative.

Dear Laura Doran, many thanks for your kind words and rating. We are happy to hear that you a friendly stay with us and thankful to hear that you got to enjoy the northern lights during your stay with us. Concerning the price then it can be difficult to compare to other countries. The cost structure in Iceland is quite high and the salary cost alone stands for more than 50% of our total income plus the operation, hence we have to charge in accordance with our cost structure. We do hope to see you with us again, some day.
By Monika
40-49 years
Reviewed: 3 years ago (11/01/2023)
Date of experience: 01/2023

Nice, oczy płace.

Dear Monika, many thanks for your rating and we are happy to hear that you felt us being a nice and cozy place. We do hope to see you again, some day.
No Public Name
40-49 years
Reviewed: 3 years ago (10/01/2023)
Date of experience: 01/2023

Guest has not commented on review

Hi, many thanks for your rating.
By Reecia Cornett
60-69 years
Reviewed: 3 years ago (09/01/2023)
Date of experience: 01/2023

Location magnificent. And your restaurant is top notch quality. I loved it.

Dear Reecia Cornett, many thanks for your kind words. We are happy to hear that you did enjoy your stay with us as well as our restaurant and we do hope to see you again, one day.
By Nadia
30-39 years
Reviewed: 3 years ago (09/01/2023)
Date of experience: 01/2023

I was only there for a short layover, but I absolutely loved my time here. Everything was so cozy, I loved lounging on the couch and looking at the beautiful snow outside of the glass windows. All of the staff was extremely friendly, the food at Maxs restaurant was great, and it was very easy to book a taxi to and from the airport

Dear Nadia, we are happy to hear that you had a cozy stay with us and we do hope to see you again, some day.
By IK
60-69 years
Reviewed: 3 years ago (09/01/2023)
Date of experience: 01/2023

So happy to get to now you - thank you for a very unique and great experience !

Hi IK, many thanks for your kind words. We are happy to hear that you had a unique stay with us and we do hope to see you again, some day.
By Mary Cade
30-39 years
Reviewed: 3 years ago (09/01/2023)
Date of experience: 01/2023

Absolutely fantastic. A beautiful experience

Dear Mary Cade, we are happy to hear that you had a fantastic stay with us and we do hope to see you again, one day.
By Yen
Reviewed: 3 years ago (08/01/2023)
Date of experience: 01/2023

Guest has not commented on review

Hi Yes, many thanks for your rating. We do hope to see you again, one day.
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