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Public Reviews Score
91%

"Very satisfied"

Based on 4,048 reviews across 7 portals
:
No Public Name
30-39 years
Reviewed: 3 years ago (27/10/2022)
Date of experience: 10/2022

The experience was serene and lovely.

Hi, many thanks for your rating. We are happy to hear that your experience was serene and lovely and we do hope to see you again, one day.
By Donald Hendrick
50-59 years
Reviewed: 3 years ago (26/10/2022)
Date of experience: 10/2022

Awesome staff and location. Everyone went out of their way to make our stay incredible. Will be back!

Dear Donald Hendrick, many thanks for your kind words and rating. We are happy to hear that you felt us awesome as well as our location and that you would like to return. We do hope to see you again, one day.
No Public Name
30-39 years
Reviewed: 3 years ago (25/10/2022)
Date of experience: 10/2022

Very friendly

Hi, many thanks for your rating. We are happy that you felt you had a friendly stay with us and we do hope to see you again. one day.
By Chris White
60-69 years
Reviewed: 3 years ago (25/10/2022)
Date of experience: 10/2022

The reception desk host was an immediate hit. Very welcoming.
Great restaurant and room

Dear Chris White, many thanks for your rating. We are happy to hear that you did feel welcomed and that you did enjoy our restaurant and our rooms. We do hope to see you again, one day.
No Public Name
60-69 years
Reviewed: 3 years ago (25/10/2022)
Date of experience: 10/2022

Northern Lights lives up to its name two nights in a row. Thanks for the alert calls.

Hi, many thanks for your review and rating. We are happy to hear that you got to enjoy the northern lights two nights in a row. We do hope to see you again, one day.
By Valtýr
40-49 years
Reviewed: 3 years ago (25/10/2022)
Date of experience: 10/2022

Really enjoyed the stay there. Staff was nice. Room was great and spa very nice. Only thing I can say anything bad about is Max´s restaurant. Food was bland. Didn´t have Carpaccio or the red wine we ordered. Menu seems a bit cheap.

Dear Valtýr, many thanks for your review. We are happy to hear that you did enjoy your stay with us as well as our staff. We are sorry to hear that you felt disappointed with our restaurant but we do hope to see you again, one day.
By Jodi Schultz.
60-69 years
Reviewed: 3 years ago (25/10/2022)
Date of experience: 10/2022

It was ok. For the price, everything should have been twice as nice as other hotels. It wasnt. Its a very nice facility but we had rooms close to the quality for much cheaper and our meal at the restaurant was a disappointment and expensive.

Dear jodi Schultz, many thanks for your review. We are sorry to hear about your experience of our restaurant but happy to hear that you felt we have a very nice facilities. We do hope to see you again, some day.
No Public Name
50-59 years
Reviewed: 3 years ago (24/10/2022)
Date of experience: 10/2022

Warm welcome and service . Good breakfast and staffs were lovely

Hi, many thanks for your rating and kind words. We are happy to hear that you felt warm welcome and that you did enjoy our breakfast.
By Richard Groen
40-49 years
Reviewed: 3 years ago (24/10/2022)
Date of experience: 10/2022

Guest has not commented on review

Dear Richard Groen, many thanks for your rating. We do hope to see you again, one day.
By Brian Forsythe
60-69 years
Reviewed: 3 years ago (23/10/2022)
Date of experience: 10/2022

The staff was super helpful & friendly and the food & coffee was excellent!

Dear Brian Forsythe, many thanks for your rating. We are happy that you felt good with us and that you did enjoy our restaurant. We do hope to see you again, one day.
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