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Public Reviews Score
92%

"Very satisfied"

Based on 4,108 reviews across 6 portals
:
By Craig & Debbie
60-69 years
Reviewed: 5 months ago (17/02/2026)
Date of experience: 02/2026

A wonderful, yet short visit to Iceland.
The hotel was ideally situated for Keflavík airport and the Blue Lagoon, and had everything we needed, provided to a high standard.
Given the hotel’s name, we had high hopes for seeing the Northern Lights, and we weren’t disappointed as we saw them on all 3 nights of our stay, which was fantastic.
Although the hotel offers transport for the airport and the Blue Lagoon, I think we would have felt fairly isolated without our hire car - especially as Grindavik has still to fully recover from the earthquake and eruption damage.
Having said this, we knew where we were staying, and planned for this (unlike some others we spoke to).
We’d definitely highly recommend the hotel, and would return should we get another chance to visit this wonderful country..! :)

Dear Craig & Debbie,

Thank you very much for sharing your detailed feedback and for your excellent ratings across so many aspects of your stay.

We are delighted to hear that you enjoyed your time in Iceland, even if it was brief, and that the location of the hotel proved convenient for both Keflavík airport and the Blue Lagoon. It is wonderful to know that the amenities and services met your expectations and contributed to a comfortable visit.

Your description of witnessing the Northern Lights on each night of your stay is truly exciting, and we are pleased that this highlight made your experience so memorable. We also appreciate your thoughtful observations regarding transportation and the current state of nearby areas, and we are glad to hear that your advance planning ensured a smooth stay. We do however only offer complimentary transport between us and the Blue Lagoon, while booking an airport taxi via our website is at a discounted price for our hotel guests.

Thank you for your constructive suggestions. We value such insights as they help us improve the guest experience. Your high recommendation and intention to return mean a great deal to us, and we hope to welcome you again should you return to Iceland.
No Public Name
30-39 years
Reviewed: 5 months ago (16/02/2026)
Date of experience: 02/2026

Fantastic, staff are knowledgeable and helpful.

Dear Guest,

Thank you very much for your wonderful feedback and for your excellent ratings across all aspects of your stay.

We are truly pleased to hear that our team’s expertise and supportive approach made such a positive impression during your visit. It is also gratifying to know that you found the check-in process smooth and that the comfort of your room, cleanliness, and service met your expectations.

Your high recommendation and kind comments are greatly appreciated. Thank you for taking the time to share your impressions.
No Public Name
40-49 years
Reviewed: 5 months ago (13/02/2026)
Date of experience: 02/2026

We would like to just see the Aurora. But hotel was very cozy kindly and comfortable too. we would like to just stay in my room and take a rest. we saw the Aurura and a lot of stars. it was very big present. I will don't forgot it.

Dear Guest,

Thank you very much for your kind feedback and for your excellent ratings across so many aspects of your stay.

We are delighted to know that the comfort and cozy atmosphere of the hotel allowed you to rest and enjoy your time here. It is wonderful to hear that you experienced both the Aurora and a sky full of stars, making your visit particularly memorable.

Your appreciation for the smooth check-in process, the comfort of your room, and the high standards of cleanliness and service is greatly valued. We are pleased to have contributed to such a special experience and thank you for sharing your impressions.
No Public Name
30-39 years
Reviewed: 5 months ago (12/02/2026)
Date of experience: 02/2026

Very disappointing based on how much we paid and the impressions we got from the website photos. There was some kind of construction going on during most of our time there, and some of the “spa” services were unavailable. The building and rooms were very industrial and seemed like they were previous military barracks that were minimally redecorated. It would probably still be somewhere we’d stay, if the price wasn’t so disproportionate. We don’t need anything fancy, but even with a steep discount code, the price was just wildly unjustifiable. We were so lucky to see the aurora and for the most part, all the staff was very kind and friendly. Just was not what we expected.

Dear Guest,

Thank you for taking the time to share your detailed feedback regarding your recent stay with us.

We are pleased to know that you found the check-in process straightforward and that the kindness and friendliness of our team contributed positively to your visit. It is wonderful to hear that you had the opportunity to witness the aurora during your stay.

We regret that aspects of your experience did not meet your expectations, particularly regarding the price. We understand how these elements affected your overall impression and recognize that your concerns regarding value are important. We do however not fully understand what you mean with some kind of cunstruction as they only thing happening during your stay was that we were laying a new carpet on the stairs to the tower so the tower, which is a small part of our building was closed. All our services in the SPA were available except the floating tanks which we communicate on our website.

Your honest perspective is appreciated as it helps us reflect and make meaningful improvements to provide a more satisfying experience for all our guests. Thank you once again for sharing your impressions.
By Nichole
40-49 years
Reviewed: 5 months ago (11/02/2026)
Date of experience: 02/2026

Awesome! We had a family room which was perfect for us. Beds were comfy. Loved the breakfast. The living room was the best place to relax with a coffee or hot chocolate and the fire place. Of course being woken up for the Northern Lights is a huge plus. Perfect stay in Iceland!

Dear Nichole,

Thank you very much for your wonderful feedback and for your excellent ratings across all aspects of your stay.

We are truly delighted to hear that the family room provided the ideal comfort for your visit and that the beds met your expectations. It is gratifying to know you enjoyed the breakfast as well as relaxing in the living room by the fireplace with a warm drink.

Your appreciation of the northern lights wake-up call and the overall experience in Iceland means a great deal to us. We are also pleased that the check-in process was smooth and the service, cleanliness, and convenient location contributed positively to your stay. Thank you for sharing your impressions.
By Ray Muscat
50-59 years
Reviewed: 5 months ago (08/02/2026)
Date of experience: 02/2026

Wonderful, friendly staff. Not much luck with the lights but that's nature! Staff really helpful and made all the difference.

Dear Ray Muscat,

Thank you very much for your wonderful feedback and for your excellent ratings across all aspects of your stay.

We are truly delighted to know that our team’s friendliness and dedication contributed so positively to your experience. It is gratifying to hear that you found the check-in process smooth, and that the comfort, cleanliness, service, and location of the hotel met your expectations so well.

Your recommendation and kind words mean a great deal to us. Thank you for taking the time to share your impressions.
By Magdalena
40-49 years
Reviewed: 5 months ago (08/02/2026)
Date of experience: 02/2026

It was absolutely amazing. We really love idea of Northernlight wake up call. The staff was super helpful and friendly!

Dear Magdalena,

Thank you very much for your wonderful feedback and for your excellent ratings across all aspects of your stay.

We are truly delighted to hear that the Northern Lights wake-up call added a special touch to your visit. It is also pleasing to know that our team’s friendliness and helpfulness made such a positive impression and that your check-in experience was seamless.

Your kind comments about the room comfort, cleanliness, high standard of service, and the convenient location are greatly appreciated. Thank you for taking the time to share your impressions.
No Public Name
80+ years
Reviewed: 5 months ago (08/02/2026)
Date of experience: 02/2026

excellent! shower handles for older people with mobility issues would be a plus

Dear Guest,

Thank you for your thoughtful feedback and for highlighting the aspects of your stay that you enjoyed. We are pleased to know that our service, location, and the smooth check-in made a positive impression during your visit.

Your suggestion regarding shower handles to better accommodate guests with mobility needs is greatly appreciated. We value such insights as they help guide us in making our property more comfortable for all guests.
No Public Name
50-59 years
Reviewed: 5 months ago (07/02/2026)
Date of experience: 02/2026

Great location. Super friendly staff.

Dear Guest,

Thank you very much for your wonderful feedback and for your excellent ratings across all aspects of your stay.

We are truly pleased to know that our convenient location and the friendliness of our team contributed so positively to your experience. Your comments about the smooth check-in process, comfort of your room, cleanliness, and service are greatly appreciated.

Your intention to recommend Northern Light Inn means a great deal to us. Thank you for taking the time to share your impressions.
No Public Name
30-39 years
Reviewed: 6 months ago (28/01/2026)
Date of experience: 01/2026

Guest has not commented on review

Dear Guest,

Thank you for sharing your impressions and for highlighting key aspects of your stay. We are pleased to know that the check-in process was smooth and that our team contributed positively to your experience.

Your appreciation for the room, cleanliness, and convenient location is valued, and your feedback motivates us to maintain high standards for our guests.
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