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Public Reviews Score
92%

"Very satisfied"

Based on 4,116 reviews across 7 portals
:
No Public Name
40-49 years
Reviewed: 4 years ago (19/11/2022)
Date of experience: 10/2022

The staff was super friendly, the great room was cozy and perfectly lit, the spa was so relaxing, the breakfast was delicious, and the shuttle to Blue Lagoon was convenient! Everything about my stay was thoughtful and well-done. I will definitely return :)

Hi, many thanks for your kind words and rating. We are happy to see that you had a good stay with us and thankful to read that you will definitely return. We do hope to see you again, some day.
By Robert
50-59 years
Reviewed: 4 years ago (16/11/2022)
Date of experience: 11/2022

The experience I received was excellent from the time I checked in until I departed. The employees treated everyone with respect and kindness and were very supportive to help you out. The place was very pleasant and clean. I will gladly return again to your place.

Dear Robert, many thanks for your kind words. We are very thankful to hear that you would gladly return again to us and we do hope to see you, some day.
No Public Name
40-49 years
Reviewed: 4 years ago (15/11/2022)
Date of experience: 11/2022

Truly a special experience. Great service, clean room, would visit again. Thank you

Many thanks for your kind words. We are thankful to hear that you would like to return.
By Cathy c
50-59 years
Reviewed: 4 years ago (14/11/2022)
Date of experience: 11/2022

Fabulous time. Beautiful hotel. Comply beds.

Hi Cathy c, we are so happy to hear that you had a fabulous time with us and we do hope to see you again, one day.
No Public Name
50-59 years
Reviewed: 4 years ago (14/11/2022)
Date of experience: 11/2022

Absolutely love it here! Warm welcome, clean and comfortable room, great communication. Love the "DIY Waffles" and honesty bar in the lounge. Lovely staff on reception. Even spotted the Northern Lights from the really cool 360 tower and captured some great photos from the car park. A really great place to stay. Will definitely return!

Hi, many thanks for your kind words and rating. We are happy to hear that you loved your stay with us and thankful to hear that you would like to return. We do hope to see you again, some day.
By Glenda voss
80+ years
Reviewed: 4 years ago (14/11/2022)
Date of experience: 11/2022

The NLI is very remote from Reykjavik and opportunities to explore there. The Inn lacks a concierge service, although people at the desk did try to be helpful, I found myself hiring my own driver with Puffing cab for a day in Reykjavik, and finding my own tour for the Golden Circle.

Dear Glenda voss, thank you for your comment. We will install a tablet for our guests to use to book excursions and our reception should always be available to book a taxi for our guests if the want a taxi. We do hope to see you again, one day.
No Public Name
50-59 years
Reviewed: 4 years ago (13/11/2022)
Date of experience: 11/2022

Great accommodations and service!

Many thanks for your kind words and rating.
By Guðmundur
50-59 years
Reviewed: 4 years ago (11/11/2022)
Date of experience: 11/2022

Kom skemmtilega á óvart í alla staði. Flotið, herbergin og maturinn. Bara heildar upplifunin mjög góð

Sæll Guðmundur, takk fyrir umsögnina. Við erum þakklát að heyra að við komum ykkur á óvart og þið hafið náð að slaka á og njóta á dvöl ykkar hjá okkur. Við vonumst til að sjá þig aftur, einhvern tímann í framtíðinni.
No Public Name
50-59 years
Reviewed: 4 years ago (09/11/2022)
Date of experience: 11/2022

Just the most amazing experience. We will be back again. Everything was beautiful! We loved it all! The 4x4 tour was incredible. All your staff were so kind. The restaurant was wonderful. We loved the Northern Lights. Thank you!!!

Hi, many thanks for your kind words. We are happy to hear that you had the most amazing experience staying with us and thankful to hear that you would like to return. We do hope to see you again, some day.
By Sharon Oconnell
40-49 years
Reviewed: 4 years ago (07/11/2022)
Date of experience: 11/2022

Lovely friendly welcome. Great location for those arriving mid afternoon from their flights.

Dear Sharon Oconnell, many thanks for you review. We are happy that you felt welcomed and that you did enjoy our location. We do hope to see you again, one day.
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